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RNS news (RNS)     

Felix(MoneyAM) - 21 Nov 2003 08:27

There is a problem with our RNS news source today - no
news is currently being received.
I've just spoken to our news data vendor - the problem is at their
end and they're looking into it.
Apologies to all affected - will post here when there is more information.
F

IanT(MoneyAM) - 21 Nov 2003 08:48 - 2 of 44

Guys,

THe RNS news feed is now restored - many apologies for the interruption in service.

Regards

Ian

Sigma77 - 26 Nov 2003 05:23 - 3 of 44

david 2000 - 02 Dec 2003 11:03 - 4 of 44

EDITED... sorry wrong thread! :-((

IanT(MoneyAM) - 28 Apr 2004 08:09 - 5 of 44

All,

Our Suppliers are currently experiencing problems with RNS news stories - they have been informed by us and are looking into this - I will keep you posted of developments.

Ian

Winnie the Pooh - 28 Apr 2004 08:30 - 6 of 44

www.londonstockexchange/rns is alright

IanT(MoneyAM) - 28 Apr 2004 08:31 - 7 of 44

Guys,

Apologies for the continuing preoblem - I will let you know when our suppliers give me more information.

Ian

Ian

IanT(MoneyAM) - 28 Apr 2004 08:41 - 8 of 44

All,

Many apologies for the continuing delay - our supplier have just come back to us and have told us that they expect the problems they are having to be resolved within the hour - of course if I have any further news, I will update you accordingly.

Regards

Ian

IanT(MoneyAM) - 28 Apr 2004 09:00 - 9 of 44

All,

RNS service has now resumed - please accept my apologies for the inconvenience.

Ian

IanT(MoneyAM) - 29 Apr 2004 07:17 - 10 of 44

All,

It would seem that our suppliers are again experiencing problems with the RNS news - I will update you as soon as I have further information.

Ian

IanT(MoneyAM) - 29 Apr 2004 07:23 - 11 of 44

Have spoken to our suppliers and they are aware of the problem and are working to fix it - I will keep you posted.

Ian

IanT(MoneyAM) - 29 Apr 2004 07:47 - 12 of 44

This function is now back - please accept my apologies.

Ian

IanT(MoneyAM) - 02 Nov 2004 08:14 - 13 of 44

Our suppliers currently have an issue with RNS - they are working to resolve the problem and I will let you know when this is fixed.

Regards

Ian

IanT(MoneyAM) - 02 Nov 2004 08:30 - 14 of 44

RNS should now be coming back on line - may take a few minutes to catch back up.

Our suplliers had suffered a hard disc failure, but their engineers have now resolved this.

Regards

Ian

DocProc - 16 Dec 2004 15:48 - 15 of 44

I experience, almost on a daily basis, an inability to read some of the RNS News on MoneyAM.

Then, I click again on the RNS summary link, and 'voila', I can get it. Sometimes I can. Sometimes I can't. But this time, I'm telling you about it.

So now you know. :-)

I'd like to know what the problem is and if you are aware of it?



IanT(MoneyAM) - 16 Dec 2004 15:49 - 16 of 44

Docproc,

Can you tell me what you see when you can't access the RNS news?


Ian

DocProc - 16 Dec 2004 15:51 - 17 of 44

Yup. Just got one:-

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
While trying to retrieve the URL: http://moneyam.uk-wire.com/cgi-bin/articles/200412160700124657G.html
ERROR ENCOUNTERED

Unable to determine IP address from host name

DocProc - 16 Dec 2004 15:53 - 18 of 44

Just popped that URL in my browser (IE6) and then successfully read the RNS News item.

Hmmm?

IanT(MoneyAM) - 16 Dec 2004 15:54 - 19 of 44

Docproc,

Very strange - I cannot reproduce it here, but I will pass this onto JT to take a look and see if he can offer any advice on it - he is back in the office tomorrow, so we will let you know.

Ian

DocProc - 16 Dec 2004 16:04 - 20 of 44

OK

I'll keep my fingers crossed - but not like you do it, with your legs behind your neck. ;-)

DocProc - 16 Dec 2004 16:16 - 21 of 44

Meanwhile, I'm going to watch some 'kick ass dog judo'

IanT(MoneyAM) - 17 Dec 2004 09:52 - 22 of 44

DocProc,

I have spoken to Jonathan, and he has said that this eminates from our suppliers - I will pass this onto them to see if there is anything they can do,

Ian

DocProc - 17 Dec 2004 10:20 - 23 of 44

Had another hiccup with the news again this am. All seems OK now though.

Have you tried the judo site? This is part of the latest Virgin Mobile marketing programme. They seem to know what they are doing, too:-

graph.php?size=Small&startDate=17%2F09%2

IanT(MoneyAM) - 26 Jan 2005 07:30 - 24 of 44

We seem to have had a limited number of RNS news items come through this morning - this also seems to be affecting other providers - I have reported it to our supplier and they are checking to see whether there is a problem.

I will keep you updated.

Ian

IanT(MoneyAM) - 26 Jan 2005 08:03 - 25 of 44

The problem with RNS appears to have been across the board - we are now receiving the latest RNS as from c8am but I will keep you posted on this.


Ian

IanT(MoneyAM) - 26 Jan 2005 08:19 - 26 of 44

I have just heard from our suppliers - the RNS should now be up and running unfortunately, the items from before circa 8 am cannot be retrieved.

Regards

Ian

IanT(MoneyAM) - 26 Jan 2005 09:04 - 27 of 44

Just spoken to our suppliers again - they are working on getting the earlier RNS articles back - these should start to filter through. Shoudl I have any more updates, I will post here.

IanT(MoneyAM) - 14 Feb 2005 07:33 - 28 of 44

We seem to have a lack of RNS coming through this morning - this appears to be at our suppliers end, I have reported it too them and I will update you when I receive further news,

Ian

IanT(MoneyAM) - 14 Feb 2005 07:37 - 29 of 44

this appears to be a problem for a few suppliers - as soon as I am updated, I will let you know,


Ian

IanT(MoneyAM) - 14 Feb 2005 08:02 - 30 of 44

We now are getting the latest RNS news through, but not the back dated news - I will let you know if there is any progress on this,

Ian

IanT(MoneyAM) - 14 Feb 2005 08:10 - 31 of 44

All,

This problem should now be resolved,

Ian

IanT(MoneyAM) - 18 Apr 2005 07:59 - 32 of 44

Our suppliers are currently experiencing some problems with the RNS feed - I have reported it to them, and I will of course let you know when this has been resolved,

Regards

Ian

IanT(MoneyAM) - 18 Apr 2005 08:50 - 33 of 44

RNS should now be available again - please accept my apologies for any inconvenience,

REgards

Ian

IanT(MoneyAM) - 23 Jun 2005 07:33 - 34 of 44

There is currently a problem with the displaying of RNS news stories on the site - I have contacted our supplier to get them to take a look into this for me,

Ian

IanT(MoneyAM) - 23 Jun 2005 07:54 - 35 of 44

RNS should now be back on line - apologies for the inconvenience,


Ian

seawallwalker - 23 Jun 2005 11:02 - 36 of 44

Ian when I search on an epic,ie PLR on the news page I get the response internal error, page not vailable.

Is this anything to do with the problems you are experincing?

I am able to raise the items on another site.

IanT(MoneyAM) - 23 Jun 2005 11:07 - 37 of 44

seawallalker,

I will just take a quick look into this.

Ian

seawallwalker - 23 Jun 2005 11:08 - 38 of 44

Thanks

IanT(MoneyAM) - 23 Jun 2005 11:09 - 39 of 44

seawallwalker,

I have just done a search with PLR and it has pulled up the news story no problem - could you try clearing out your temp internet files and restarting your machine? If it re occurs then, could you try ctrl F5 to force a refresh a few times to see whether this clears the problem?

Thanks

Ian

seawallwalker - 23 Jun 2005 11:09 - 40 of 44

Makes me look a fool, it's working again.

I had this problem for about 20 minutes, don't know why.

IanT(MoneyAM) - 23 Jun 2005 11:10 - 41 of 44

seawallwalker - let me know if this happens again and I will then try and reproduce it,

Ian

IanT(MoneyAM) - 07 Oct 2005 07:47 - 42 of 44

All,

As per my post on the bugs thread, we appear to be lacking RNS news this morning - I am in the process of contacting our suppliers to find out what the problem is and as soon as I have any further information, I will let you all know.

Apologies for the inconvenience,

Ian

IanT(MoneyAM) - 07 Oct 2005 08:13 - 43 of 44

Our suppliers have just got back to me - they have some techies working on the problem as we speak and they will let me know as soon as it is resolved.

I will in turn let you all know,

Ian

IanT(MoneyAM) - 07 Oct 2005 08:19 - 44 of 44

All,

The RNS news problem has now been resolved by our supplier and should start to filter through in the next minute or 2 - please accept my apologies for the inconvenience,

Ian
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