Dixons Carphone Q4 2017/18 and 2018/19 Outlook
Trading Update and 2018/19 Outlook
(16 weeks ended 28 April 2018)
· Full year Group revenue up 3% year-on-year, like-for-like up 4%, maintained market leading share
o UK & Ireland full year like-for-like revenue up 2% (4Q up 1%)
o Strong growth in International; Nordics like-for-like full year revenue up 9% (4Q up 8%), Greece up 11% (4Q up 10%)
· Expect to deliver Group headline PBT for 2017/18 of approximately £382m1
o Gross margins: Challenges in UK mobile continued given market and current contractual constraints, UK electricals margin impacted in second half largely by category and channel mix
o Includes c£25m credit from acceleration of trade balances reconciliation ahead of new system launch
o Mobile debtor revaluation expected to be -£20m
o Disposal of honeybee in the period (non-headline item)
o Board intends to maintain a full year dividend at 11.25p
· Stronger cash conversion with net debt expected to improve to c£250m at 2017/18 year end
· 2018/19 Group headline PBT expected to be around £300m
o Credit of c£25m from trade balances reconciliation in 17/18 not expected to repeat
o Non-cash accounting adjustment from the first time adoption of IFRS 15 expected to be c-£8m
o Early, necessary action to correct recent underinvestment in our colleagues and customer proposition
o UK Electricals: Further contraction in our markets, some cost increases to be partially offset by margin initiatives, while maintaining our market leading price position
o UK Mobile: Market and contractual pressures partially offset by cost improvements, expected lower levels of inflation in mobile customer bills resulting in c£15m lower RPI income growth
o Continued growth in revenue and profits expected across International businesses
o Anticipate a similar level of free cashflow conversion versus the prior year
Alex Baldock, Group Chief Executive
"Eight weeks in the business have cemented my optimism about Dixons Carphone's long-term prospects. I've found exceptional strengths, and though there's plenty to fix, it's all fixable.
We're number one in each of our markets, with people and capability no competitor can match. Our opportunity lies in making the most of those strengths, which we are nowhere near doing. And we must: nobody is happy with our performance today.
We're getting on with it, through a new leadership team and structure that's promoted top talent, cleared away unnecessary layers and silos, and started to speed up decision-making. We're already giving new impetus to areas crucial to our transformation such as data and analytics, marketing, digital, services and technology.
And we're working at pace to bring clear long-term direction to the business. We will give our customers what they value while making the most of our many strengths. We will address underinvestment in important areas of the colleague and customer experience. We will sharpen our focus on the core business and on fewer, bigger initiatives. We will bring this business closer together, the better to give customers the full benefit of everything we have to offer them, and to deliver that through a truly integrated business - it is not today. We will also bring greater conviction and discipline to our execution.
Right now, with our international business in good shape, we're focusing early action on the UK. In electricals, we're focused on gross margin recovery. In mobile, we're stabilising our performance through improvements to our proposition and network agreements. In both, we'll work hard to improve our cost efficiency. We won't tolerate our current performance in mobile, or as a Group. We know we can do a lot better.
I've been struck since my first day by the commitment and know-how of so many of my colleagues, by the breadth and depth of our multichannel capability, by the sheer energy we can release here. Equally I've been struck by the strength of our market position, of our appeal to customers. There's so much more to come from Dixons Carphone, though plenty of hard work lies ahead.
I look forward to giving you more of my initial thoughts at our full year results in June, and a fuller update on our plans and progress in December."
Business Review
The International businesses had a strong end to the financial year with 4Q like-for-like revenue growth up 8% across the Nordics and 10% across Greece. Both achieved record levels of market share, extending their market leadership with an increase in operating margins.
In the UK & Ireland, 4Q like-for-like growth of 1% across electricals was delivered against a more subdued market backdrop while maintaining our market leading share. With a softer computing market, our category mix during the year shifted towards consumer electronics and white goods, and online sales saw another year of double digit growth, ahead of the market. The combination of channel and category mix effects were more pronounced in the second half of the year driving a greater adverse gross margin due partly to the costs of providing home delivery and installation services.
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