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PC & MAC CLINIC - On line problem solving. (HELP)     

Crocodile - 07 Oct 2003 07:50

fire.gif If you have a PC problem lets hear about it, we may be able to help!

 

Crocodile - 07 Oct 2003 07:52 - 2 of 133

VIRUS WARNING
Microsoft do not send out patches by mail so any mail that claims to be from them with an attachment should be regarded as suspect.
Many of them have arrived over the last 2 weeks and they are all virus's
Do not open them!

brianboru - 07 Oct 2003 23:14 - 3 of 133

Six days away and I return to 784 emails and almost all spam. I'm starting to wonder whether email is worth the effort!

washlander - 07 Oct 2003 23:42 - 4 of 133

I would like to run at least three screen from the one pc. What single graphic card can I use or should I just split the ADSL line and slave another pc with two screens
Thanks in advance.

Crocodile - 08 Oct 2003 00:02 - 5 of 133

washlander
The Matrox Parhelia card that we use in our Trader PC's is very good but it is better if the screens are the same size & resolution ie 17" 1280 x 1024
Have a look at http://www.matrox.com/mga/products/parhelia/home.cfm

brianboru
Was hit by 50+ tonight, will be a big boy ;-)

brianboru - 08 Oct 2003 00:28 - 6 of 133

Croc,
Happy as I am though obviously my ex-wife wasn't ;-) However did have a pal who wed a lass 23 years his junior who, once married, insisted he had a 3 inch 'extension'. Shortly after the succesful operation she went off sex exept at lent and every other bank holiday! What can you do?

Crocodile - 09 Oct 2003 07:45 - 7 of 133

brian indeeed :-)
Resisted the temptation myself.

scorpion - 14 Oct 2003 15:40 - 8 of 133

I want to network my broadband connection from my PC in the dining room to a laptop in my son's bedroom.

1) should I cable it, distance about 20 metres, but it means trailing wires and holes in window sills.


2) should I use a wireless network, and what solution shall I use.

many thanks

zzaxx99 - 14 Oct 2003 16:04 - 9 of 133

Go wireless, provided the laptop is running a recent OS (ie not NT). 54g wireless solutions are pretty cheap (though considerably more than 2 lan cards and a couple of bits of wire)

kantona - 14 Oct 2003 16:44 - 10 of 133

Cud someone kindly advice me on two matters pse.

1. When i boot my computer up it takes ages to boot up any reason why and how i can remedy the problem.. below is some info for the memory and space on my system.

2. the second problem is that is that i use the broadband.. what annys me is the number of pop-up appearing on my screen.. most of them me how much i got to pay in order to stop them etc.!! i have tried uninstalling the messenger but i don't how the option to uninstall this is not available in the normal uninstall programs place on the computer. sorry for the long email but any help advice vll b appreciated.

OS Name Microsoft Windows XP Professional
Processor x86 Family 5 Model 8 Stepping 12 AuthenticAMD ~501 Mhz
BIOS Version/Date Award Software International, Inc. 4.51 PG, 16/03/2000
SMBIOS Version 2.1
Total Physical Memory 64.00 MB
Available Physical Memory 5.50 MB
Total Virtual Memory 228.95 MB
Available Virtual Memory 33.59 MB
Page File Space 165.46 MB


Drive C:
Compressed No
File System FAT32
Size 9.52 GB (10,222,206,976 bytes)
Free Space 5.16 GB (5,538,152,448 bytes)


washlander - 14 Oct 2003 16:48 - 11 of 133

Widows xp takes much longer to boot, nature of the beast

washlander - 14 Oct 2003 16:51 - 12 of 133

Get a pop up stopper. Lots of free ones on the internet, however you will not be able to stop Flash pop ups, to to this you have to disable your flash plug in but you will have to reactivate it if you want to view flash sites. Pop ups a problem with a connection that is switched on permanetly.

ricardopage - 14 Oct 2003 16:55 - 13 of 133

64MB!!!

is that all.

Get some more memory it's cheap and easy to install just get a good brand e.g. Kingston.

The word Microsoft uses up 128MB on it's own.......

as for pop up's, a virus/security programm can put pay to (most of) them, such as Norton.

washlander - 14 Oct 2003 17:01 - 14 of 133

get a good free pop up stopperwww.panicware.com/products.html

kantona - 14 Oct 2003 17:04 - 15 of 133

thx to all for the advice and 'tips' .. much appreciated .. i agree re the memory i do need to get that sorted..

Crocodile - 16 Oct 2003 12:55 - 16 of 133

Yep, as Ricardo says you need 256kMB + for reasonable speed.

richstuch - 16 Oct 2003 15:45 - 17 of 133

kantona,

I agree, the more memory the better (at least 256 for XP Pro), especially as your processor is pretty slow by todays standard.
As for uninstalling the pop up messenger service, this is how to do it - as long as you understand that this will stop all pop ups that use the Messenger service (apparantly there are programs that use this for other reasons).

Start - Control Panel - Admin Tools - Services

From there, set the Messenger service to 'Disabled'. I have done this myself and it HAS stopped all my pop up messages from appearing.

Hope that helps

Rich

Crocodile - 19 Oct 2003 19:12 - 18 of 133

picmonitors.jpg


 


And more than 1 Screen!

Crocodile - 22 Oct 2003 08:30 - 19 of 133

Any good Kantona?

Guitarist - 23 Oct 2003 19:13 - 20 of 133

Anti-virus question..... The free subscription to Norton Anti-virus that came with my new PC has expired. Before I renew is there any other virus protection I should look at. TIA, G.
BTW I'm using the firewall that comes with XP.

Stan - 23 Oct 2003 19:22 - 21 of 133

Whats one of the best power surge protectors for my Apple Mac please? I don't have one but there was a power cut 2 days ago and i have heard they can cause some serious damage to a computer ( fires and the like).

brianboru - 23 Oct 2003 19:25 - 22 of 133

Guitarist - AVG from www.grisoft.com, is good and FREE !!!

Crocodile - 23 Oct 2003 21:45 - 23 of 133

Guitarist although it has expired it should work fine still? The only thing is it will no longer download new virus information. However it is still a very effective tool
I also use Trend Micro a free online Virus checker. http://housecall.antivirus.com/housecall/start_corp.asp

Also download Ad Aware that finds advertising Trojan virus on your PC which can seriously slow down your internet speed apart from snooping
http://www.lavasoft.de/software/adaware/
Its free of charge,

Guitarist - 23 Oct 2003 22:00 - 24 of 133

brianboru, Croc - useful stuff, thanks. G.

Crocodile - 24 Oct 2003 20:52 - 25 of 133

Pleasure,
D,

Mega Bucks - 24 Oct 2003 21:40 - 26 of 133

Croc & Guitarist,

You can still download new information if you alter the computers clock back a year from when the updates finished,reason being is that when you install norton from the disk it asks you for a start date and then your years downloads begin.
All you are doing is kidding the machine:-)i am still downloading from a 2000 copy....

All the above information is what i have been told or rumour has it :-)

Mega...

just remember after downloading updates reset your clock(just a couple of clicks)

arkwright - 24 Oct 2003 23:46 - 27 of 133

Why, when I try to download the software below it tries and then reverts to the same screen??? I've tried the help section to no avail.

==============================================================================
New Windows Update Software Required

The Windows Update site has been updated. To update your version of the software and begin using Windows Update, click Update Now.

Update Now

You can also get online support if you are having problems with Windows Update.

Kayak - 25 Oct 2003 00:03 - 28 of 133

arkwright, from the other side:


The Player - 16 Oct'03 - 10:59 - 5692 of 5718


After spending a small fortune on the phone to Microsoft Helpline, all to no avail, I got an email just now from their Email Helpline which solved my Windows Update problem. Serves me right for being impatient, I guess! ;-(

The solution? Simple. In IE, choose View/Explorer Bar and uncheck the tick mark next to Discuss. It's that simple, when you know how! Maddening!!

I did encounter one other little problem with the Windows Update site however. Some of the links on it I cannot access. In the address bar at the bottom of the IE page the following appears when I hold the cursor over the link:

java script:void(0)

I was told to go to http://java.sun.com and download JAVA VM (in the Popular Downloads window on the right). I did this, and I now have a little cup and saucer icon in my System Tray. But, those links on the Update site still won't open.

Any ideas?

And why do Microsoft use Java links anyway?

Thanks.

TP

arkwright - 25 Oct 2003 15:04 - 29 of 133

Thanks Kayak, but there's no tick mark next to discuss, any other ideas??

brianboru - 25 Oct 2003 18:34 - 30 of 133

arkwright - This is one of Microsofts responses to this query (honest)

"We are still researching this issue. Downloading and installing new Windows Update site software may also resolve this issue."

If you'r running XP or 2000 this fuller response may help though;

Some advanced users have resolved this problem by following the steps below. If you have
trouble finding the files or string value listed below you should not attempt this resolution. Deleting the wrong items in this process can damage your computer.
1. Close Internet Explorer.
2. Delete IUCtl.dll and the IUEngine.dll from both the system32\dllcache and system32 folders.
3. Delete the registry string value SelfupdateStatus present in the
HKLM\Software\microsoft\windows\currentversion\windowsupdate\IUcontrol key.
4. Delete iuenginenew.dll, if it exists.


You may also be able to resolve this issue by deleting the files in your temporary Internet
cache. Follow the instructions below:
1. Close the Internet Explorer.
2. Right-click the Internet Explorer icon.
2. Click "Properties."
3. On the General tab, click "Delete Files."

brianboru - 25 Oct 2003 18:45 - 31 of 133

Kayak - If you have a pop up stopper running that will cause it!

arkwright - 25 Oct 2003 19:39 - 32 of 133

brianboru, tried that a couple of weeks ago and was then told it was not allowed by the administrator or some such thing.I thought 'sod it' it's a home computer for pete's sake. Never had any problems with critical updates before, you'd think microsoft would be able to update their own software so that users could still install critical updates, unless it's just me of course. Are there any other sites where Microsofts critical updates can be downloaded???

tia
A

zzaxx99 - 25 Oct 2003 21:30 - 33 of 133

Can anyone identify a wireless PCMCIA card that support 802.11g (54g), or even 802.11b, that it (a) currently available, and (b) works with NT4.

I can find a lot of the former, but none of the latter. I'm stuck on NT on my laptop, until my employers get around to updating it - which may well be another couple of years.

Don't really want to leave my wireless router gathering dust for that long, so, any ideas?

brianboru - 26 Oct 2003 04:34 - 34 of 133

Arkwright - Download this 9 meg package -

This update consists of previously released critical updates, for Windows XP, rolled into one convenient package. Installing this item provides you the same results as installing the individual updates.

http://www.microsoft.com/downloads/details.aspx?FamilyId=D531BF00-D7BE-48E3-ABCC-961602BD72C2&displaylang=en

but you may need to be logged on to XP as administrator (or the first name you used when installing XP) to run these updates I think. That's possibly why you can't run the standard update? XP checks for digital signatures to authenticate drivers.

Stan - 26 Oct 2003 10:19 - 35 of 133

Can anyone give me an answer to my Question on the 23rd Oct. please?

hrothgar - 26 Oct 2003 10:24 - 36 of 133

Stan,
Surge protectors are identical for Mac or PC, any of the big electrical outlets (Comet, Dixons) should be able to sell you one.

Stan - 26 Oct 2003 10:36 - 37 of 133

Thanks hrothgar, Much appreciated.

arkwright - 26 Oct 2003 19:19 - 38 of 133

Cheers brianboru, have windows 98se and found updates from your link.

jgp212 - 28 Oct 2003 10:34 - 39 of 133

Good Morning all.

My wife wants to buy a Laptop and the question is:

Which one is the best value for money?

Her budget is 1100.

Regards

Jeff

washlander - 28 Oct 2003 10:55 - 40 of 133

Go to any electrical shop for surge protectors they are all very good. PC World, Argos ect

washlander - 28 Oct 2003 10:58 - 41 of 133

Buy a mag like PC Shopper. It will give you idea. It depends entirely what you want the lap top for. If do not want one for gaming, video, graphic or some such you can get very reasonable priced ones.

jgp212 - 28 Oct 2003 11:03 - 42 of 133

washlander,

My wife is a GP so it will be used for medical matters
and e-mail.

Regards

Jeff

washlander - 28 Oct 2003 11:43 - 43 of 133

If that is all you want it for,ie records, spread sheets and the like then there are several relly good deals on the market.

brianboru - 28 Oct 2003 12:10 - 44 of 133

Dell or Compaq come well recommended. I'd go for larger screen and more ram rather than a higher processor speed. Tons of choice for 1100.

PCWorld (Ugh!) Have a nice Compaq for 999 inc or build your own at www.dell.co.uk

jgp212 - 28 Oct 2003 12:19 - 45 of 133

Many Thanks for the advice guys I will inform my wife.

Best Regards

Jeff

kantona - 31 Oct 2003 15:54 - 46 of 133

hi,
i wonder if some one can advise me pse.. when i visit sites such as advfn my screen shows up sign JAVA DISABLED , does any one know how i can enable this .. i was told by some one that i may have to download some software from Micrsoft site.. i tried doing as they told me but microsoft wouldn't allow me .. any advice offered vll be appreciated.

thx

kantona - 31 Oct 2003 17:34 - 47 of 133

any techies out there ??

brianboru - 31 Oct 2003 19:07 - 48 of 133

Click on the help button on ADVFN - then follow the instructions to get streaming working. Streaming uses java so somewhere in there should be your answer.

Crocodile - 31 Oct 2003 22:07 - 49 of 133

Jgp
EMail me regarding the Laptop
david@traderpc.com
D.

Guitarist - 04 Nov 2003 21:42 - 50 of 133

I've no idea how it happened but I appear to have deleted the Disk-Cleanup program from my PC. And no it's not still in the Recycle Bin. Is there any way I can get it back?????
TIA, Guitarist.

Geonic - 10 Nov 2003 09:53 - 51 of 133

Some help with networking please, it’s a new area for me…

I'm about to get broadband ADSL for my desktop (Win 98SE). I want to link my laptop (XP Home) to the desktop so that I can access broadband from the laptop too. I want a wireless link and from info I’ve found using Google I’ve concluded that the following is all I need: a wireless PCI card for the desktop and a wireless PCMCIA card for the laptop.
Two questions:
Is my conclusion correct?
Is the mix of Win98SE and XP ok for broadband sharing?

Kayak - 10 Nov 2003 12:33 - 52 of 133

Geonic, yes, it should work fine. Windows 98SE includes internet connection sharing (not plain Windows 98). The two wireless cards should be the same make or preferably bought as a set to ensure there are no incompatibilities.

Geonic - 10 Nov 2003 14:39 - 53 of 133

Thanks Kayak. Compatibility issue noted.

washlander - 15 Nov 2003 09:32 - 54 of 133

Has any got last tuesdays FT- In it there was an article on cross transfer of data from one PC to a new PC without the need to reload using discs and passwords [which is such a pain].
If they have can they tell me the web address of the company that produces these cables which allow me to do the above.
Thanks in advance.

zarif - 15 Nov 2003 12:11 - 55 of 133

silly question but be obliged if u can help.
I cant view attachments in email on IE6 - i can see the paper clip -but when click on it seems disabled somewhere.

rgds
zarif

optomistic - 15 Nov 2003 13:23 - 56 of 133

zarif
probably a silly answer but have you tried right clicking it and saving it to file and opening it from there (after running anti virus check) I was just browsing, hope it helps, probably won't!

zarif - 15 Nov 2003 14:08 - 57 of 133

optomistic: tried all that but no dice

mordan - 15 Nov 2003 15:02 - 58 of 133

Check under Options->security

Should see virus protection
And a few tick boxes

zarif - 15 Nov 2003 16:27 - 59 of 133

mordan:
have done as u suggested -will now know if i get nay mail with attachments

Terropol - 16 Nov 2003 21:22 - 60 of 133

Can anybody hepl.
Have a new pc with XP on it and can no longer get the monitor on money am or advfn. the advfn says java disabled whent on help (advfn) but still no luck. my laptop works fine with millenium on it. thank you.

TullettJ (MoneyAM) - 17 Nov 2003 07:36 - 61 of 133

Terropol,

you need to download the java vm, go to: http://java.sun.com and download the 'jre'

J.

Terropol - 18 Nov 2003 22:49 - 62 of 133

TullettJ, thank you for your adv. have downloaded the java programs and they are in files but still not running the monitor? any more ideas? thank you.

Terropol - 20 Nov 2003 17:28 - 63 of 133

tulletj, did you have any more ideas on the above? Thank you

Geonic - 27 Dec 2003 16:25 - 64 of 133

I'm about to buy the bits to set up a wireless network (desktop < -> laptop).
For my desktop I'm looking at a PCI card that says the PCI slot should be '2.1 compliant'. How can I tell if it's 2.1 compliant?
If the type or age of the PC gives any clue, I have a Gateway AMD Athlon 750MHZ bought in 2000.

Kayak - 27 Dec 2003 20:08 - 65 of 133

Geonic, it no doubt will do, only very old motherboards are not 2.1 compliant. If you wanted to be absolutely sure you would need to get the motherboard model number and look up the spec on the manufacturer's website. If you are running Windows 98 there is an easy way to tell though.

Crocodile - 27 Dec 2003 21:02 - 66 of 133

Would agree with Kayak, only very old M/Boards are not 2.1 compliant.
By the way you can pick up a new motherboard & 2Ghx AMD fOR less than 100 if the worst comes to the worst.
D.

Geonic - 28 Dec 2003 01:37 - 67 of 133

Kayak, Croc - thanks for your replies.

Kayak - I do run Windows 98(SE), how can I check 2.1 compliancy?

Kayak - 28 Dec 2003 17:16 - 68 of 133

Geonic, open Control Panel/System; under Device Manager there will be a System Devices branch. Double click on it and then double click on "PCI bus". If there is a tab headed "IRQ steering" then you definitely have 2.1.

Geonic - 29 Dec 2003 10:27 - 69 of 133

Thanks Kayak.
I have 2.1.

brianboru - 10 Jan 2004 19:43 - 70 of 133

Fed up of flash, sick of spam and vorried by virus's?

Trey these free and gratis. I've found they all work for me on XP and outlook 2000.


http://www.spamfighter.com/

www.grisoft.com (AVG free edition)

and for those bloody annoying Flash pop ups edit your registry with

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}]
"Compatibility Flags"=dword:00000400

Good luck.

Stan - 27 Jan 2004 17:03 - 71 of 133

It's taking me a full minute for the login box to come up, am i the only one or is that normal now please?

I,m using a Mac.

Regards

Stan.

Felix(MoneyAM) - 27 Jan 2004 17:14 - 72 of 133

Stan, I think you were just unlucky, there was a system update going through
at that time which may have caused a temporary slowdown for some users...
does the problem persist?
F

Stan - 27 Jan 2004 17:40 - 73 of 133

Yes Felix, it's the same every time (1 min).

Regards Stan.

Stan - 27 Jan 2004 18:19 - 74 of 133

Felix,

I have just tried another browser and it opens up in 10 seconds which is fine.

But as i prefer to use the 1st browser is there anything i can change in my preferences to get the load up time down do you think?

Regards

Stan.

Stan - 28 Jan 2004 09:11 - 75 of 133

ttt.

IanT(MoneyAM) - 28 Jan 2004 09:14 - 76 of 133

Stan,

I will speak to Jonathan our system admin guy to see if he can offer any advice and get back to you.

With regard to the 2 different browsers you are using can you send me details of both? ian@moneyam.com

Thanks

Ian

Stan - 28 Jan 2004 10:17 - 77 of 133

Will do thanks Ian.

Regards

Stan.

Geonic - 12 Mar 2004 00:56 - 78 of 133

A question re buying a flat screen in France...
If I buy a flat screen monitor in France is it bound to be compatible with my PC (a Gateway) bought here in the UK or are there differences between flat screens sold here and in France?

Fred1new - 19 May 2004 11:32 - 79 of 133

Can you help please.

I wished to send a FAX using the computer.

I have Broad Band and a Zoom external modem. All working well.

Can I use the Broad Band connection to send Fxes or do I have to revert to the internal modem and use an ordinary phone line connection.

Thank you.

Kayak - 19 May 2004 11:35 - 80 of 133

There are services on the web where you can send your fax image and they'll fax it for you, but otherwise you'll need your modem. A fax call is direct between your modem and the recipient machine's modem.

Fred1new - 19 May 2004 11:43 - 81 of 133

Thank you. "Why is life complicated"

Kayak - 10 Aug 2004 14:14 - 82 of 133

ttt

optomistic - 10 Aug 2004 16:30 - 83 of 133

Thanks for bringing this thread ttt Kayak.

Have a problem with my Epsom 480 printer: Error message comes up when attempting to print 'An unknown error has occured. Unplug your printer and contact your dealer or authorised service centre'
Any help welcome for self cure please.
opto

Kayak - 10 Aug 2004 21:15 - 84 of 133

Not sure anyone will be able to help on this opto, you could try checking that both ends of the printer cable look sound, check for paper jams and the cartridge being OK, and you could also try deleting and reinstalling the printer on Windows, but apart from that it sounds like a hardware problem.

optomistic - 11 Aug 2004 00:01 - 85 of 133

Kayak.
Did the uninstall/install bit. No different, as you say it is probably the end of the printer :-((
Thanks for the reply.

Stan - 08 Dec 2004 12:36 - 86 of 133

This question Is for Apple Mac users with a Modem.

Has anyone tried On-Speed and If so how do you find It?

Does It Interfere with the live prices on Moneyam In a negative way?

I have been aware of On Speed but not In a Share dealing situation, just listened to a bit on the radio about It but the 2 people had vested Interests to protect, so did not get a balanced view.

Regards All.

Stan - 08 Dec 2004 20:32 - 87 of 133

TTT.

Kayak - 08 Dec 2004 21:15 - 88 of 133

Stan, Mr Euro in the Traders' Room tried it and reported a speed increase of nearly 2x (although not on streaming). To be honest for 25 just try it!

Onspeed

Stan - 08 Dec 2004 22:42 - 89 of 133

Thanks Kayak, was that definitely on a Mac?

Kayak - 08 Dec 2004 23:33 - 90 of 133

Sorry no, I think it was a PC actually.

DocProc - 09 Dec 2004 12:37 - 91 of 133

OnSpeed should be OK on your MAC and pages like MoneyAM's Stockwatch will also load much faster.

http://www.onspeed.com/en/help/v3.65/mac/db_trouble.php?id=0

Stan - 09 Dec 2004 14:44 - 92 of 133

Thanks Kayak and you Doc, but I'm actually looking for Mac users who have tried It. Or know Mac users that have tried It.

I don't like putting software on my machine In case I can't get It off or It conflicts In some way.

But thanks once again.

Stan - 10 Dec 2004 16:16 - 93 of 133

Porky I see that you use a Mac(from another thred) as well.

Just to ask are you using a modem and If so have you used this Onspeed software at all please?

Stan - 12 Dec 2004 18:11 - 94 of 133

TTT for Porky or others who may fit the bill.

Spaceman - 12 Dec 2004 22:30 - 95 of 133

Stan, You are unlikely to find a Mac user here who uses Onspeed, I agree with Kayak just try it !

Mac users normally keep on about how their machines are immune from bad software so its refreshing to see you being cautious however in this case I think the risk is low.

I am a Mac user (as well as a PC user) but I do not use dial up. My guess is that onspeed will be fine. Personally I don't like the model they use but if you cannot get decent bandwidth from ISDN or Broadband I would definitely try it.

Some months ago it was possible to get a free trail via ZD net but I am not sure if it still works or if the Mac version is available, here is a link http://downloads-zdnet.com.com/Onspeed/3000-2155-10293068.html

emailjohn1 - 16 Jan 2005 20:48 - 96 of 133

LOADS OF VIRUS'S- HELP HELPAHHHHHHHHHHHHHHHH AND POPUPS

emailjohn1 - 16 Jan 2005 21:48 - 97 of 133

hey pat where are you?

emailpat - 17 Jan 2005 12:42 - 98 of 133

John-picked this up from traders room seems to be same problem-I know I saw a few virus links in here but not sure if that will help :-(
stockbunny - 16 Jan'05 - 14:34 - 2930 of 2943


Message for Optimist,
Thanks for all your help last week, I disappeared without trace I
know midweek!
I'm currently on a borrowed
laptop as my PC is out of use.It seems to be an incurable problem.

I ended up talking to Symantec,
and Microsoft trying to firstly remove the virus and then trying to
get shot of the file, but all has failed. So it's a very new virus
and there's no cure yet - most likely picked up when a son was on
a games website - those with kids you are warned!
So it's a system rebuild - thankfully someone has said they will
do it for me and they've done this kind of thing before, as I don't
think I could tackle it.


Optimist - 16 Jan'05 - 15:49 - 2931 of 2943


Stockbunny

Sorry to hear that you have to take such drastic action. When you rebuild the system, your installation CD will not have the most recent Microsoft security updates and unless you use an external firewall it will not be safe to connect to the internet even to download the updates.

Get hold of a CD copy of SP2 (they were given away with many computer mags or you can do a 270MB download). Once SP2 is installed, you are reasonably safe connecting and installing the remaining updates.


emailpat - 17 Jan 2005 12:49 - 99 of 133

John-some more- happy reading Amanda :-)

Stuck with 4 embedded virus! (STUK) supermum - 30 Dec'04 - 18:02


I have already got rid of 19 other viruses! but please could someone help me get rid of embedded objects off my friends PC - they are ..

alchem.exe
polmx.exe
polall1t.exe .... all in local settings/temp/

systime.exe .. in the system32 folder

would be very grateful for any advice
SM



Optimist - 30 Dec'04 - 18:19 - 1 of 49


Supermum

I haven't had a chance to look into these in detail but have you used a virus scanner in safe mode yet?

What operating system are you using?


Richgit69 - 30 Dec'04 - 18:26 - 2 of 49


Supermum, you need to run your virus scanner in dos mode ;-)


Treblewide - 30 Dec'04 - 18:59 - 3 of 49


bugger I have just run the free house call from trend micro and it has found the following which it cannot remove

JAVA_BYTEVER.A
TROJ_SMALL.ZK (1)
TROJ_SMALL.ZK (2)

would someone be kind enough to put up instructions on how to get rid of these wee nut sacks in simpleton language.

ta

edit....the house call said it could not clean them but it has deleted them and after re-scan my itchy infections have gone.

gotta love free software!


DocProc - 30 Dec'04 - 19:12 - 4 of 49


Instructions for dealing with an infection of JAVA_BYTEVER.A are here:-

JAVA_BYTEVER.A


supermum - 30 Dec'04 - 19:14 - 5 of 49


running xp pro... I have run a 'remover' programme - I have also run antivirus - bang up to date...how do i do this in safe mode? is that the same as dos mode?


DocProc - 30 Dec'04 - 19:17 - 6 of 49


The instructions for dealing with TROJ_SMALL.ZK (1) and TROJ_SMALL.ZK (2)

should be almost identical to those for this one:-

TROJ_SMALL.AN


MightyMicro - 30 Dec'04 - 19:21 - 7 of 49


sm: Oh, you've got some pains in the neck there. You need to use some specialist tools to get rid of that junk. Luckily the tools tend to be free. Systime.exe is a chunk of a browser hijack called CoolWebSearch (CWS).

I would suggest running Spybot and AdAware at a minimum, also installing Spywareblaster afterwards to prevent these browser hijacks from getting back in. Spywareblaster will also allow you to snapshpot your system so you can restore browser settings after a hijack. It protects both IE and Firefox. You can also snapshot the "hosts" file, another favorite target of browser hijackers

It's best to run these programs one at a time, as they can interact.

For Spybot, download from http://www.spybot.info/en/index.html

For AdAware SE (the free personal edition), download from http://www.lavasoft.de/

For Spywareblaster, download from http://www.javacoolsoftware.com/

As with all these things run frequently and keep them up to date by downloading the updates weekly or as often as recommended.

[On edit] There is one other program which is very useful tool but dangerous in the hands of the non-expert user (like, er, a surgeon's scalpel). It's called HijackThis and allows you to examine registry entries and other key system information. I found it useful to clean up rogue registry entries that were being a pain trying to load deleted DLLs from otherwise exterminated spyware.

Instruction on use and download from http://www.tomcoyote.org/hjt/

Good luck!

Derek
--


Treblewide - 30 Dec'04 - 19:31 - 8 of 49


cheers techy dudes.

MM i run adaware and spybot regularly...does the spyware blaster stop them from hacking back in once removed?? as every time i run it i get the same cookies on adaware and spybot

ta


supermum - 30 Dec'04 - 19:32 - 9 of 49


I have run Adaware and Spydoctor... I cant access the PC til the morning now but will download the programmes suggested on my pc and run them from a CD then...
these are the spy stuff progs I run on my own PC and have not had any probs since doing so
Thanks all
still dont know what safe mode will do????? or how i run it.. should i do it in this mode?

SM


Treblewide - 30 Dec'04 - 19:34 - 10 of 49


ah bugger spyware blaster not protect Netscape?


MightyMicro - 30 Dec'04 - 19:36 - 11 of 49


Treble: Spywareblaster does the following (from their website) and more (you can optionally block Flash if Flash ads get up your nose).

Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.

SpywareBlaster can help keep your system spyware-free and secure, without interfering with the "good side" of the web.

And unlike other programs, SpywareBlaster does not have to remain running in the background.

SpywareBlaster is freeware for personal and educational use.

D.


Optimist - 30 Dec'04 - 19:37 - 12 of 49


Supermum

Windows XP does not have a DOS mode (You can run a DOS command prompt but this is not the same as safe mode and will not help you).

To boot into safe mode, restart the computer and press F8 when it says "Starting Windows", you can then select a number of options, choose safe mode with network support and keep the machine in safe mode until it is clear.

Restarting in normal mode could allow a virus to reinstal itself.

MM's advice is excellent. You will probably need Spybot S&D to get rid of coolwebsearch but safe mode running is also important.

You should also dissable system restore.


Treblewide - 30 Dec'04 - 19:40 - 13 of 49


MM...cheers....going to use Firefox from now on..just finished downloading it and it has just transpferred all of my settings from Netscape and IE.

Now only if it were easy/posible to take IE of my pc it would be gone in a second!


MightyMicro - 30 Dec'04 - 20:09 - 14 of 49


sm, Treble and others: I've updated my post #7 above to include information about "HijackThis" a powerful tool for experts.

Cheers,

D.


supermum - 30 Dec'04 - 20:11 - 15 of 49


I have downloaded all this and printed it off so I can do all this..... I assume I can run all these programmes in safemode and as I dont have to go online to do it I just restart as normal after doing the deed?

treble - I use MYIE - which is a copycat browser - maybe this is why i don't have any probs now - I HATE anything GATES!!!
http://www.myie2.com/index2.htm
- thanks all for the advice
SM


tyketto - 30 Dec'04 - 21:19 - 16 of 49


NOTE
Recommend updating SpywareBlaster every weekend as new stuff being generated
all the time.
Also Spybot S&D and Adaware.
mac


jfwinvestments - 02 Jan'05 - 20:06 - 17 of 49


Supermum


Alchem

http://www.kephyr.com/spywarescanner/library/alchem/index.phtml


Agincourt !


supermum - 02 Jan'05 - 23:03 - 18 of 49


Agincourt - how nice to see you this side of the street!! wish I had seen that link before. I have done ZERO stock research trying to solve this problem.... dunno how I got meself volunteeered!

Thank you all - I have solved them all!!!
I ran all the programmes suggested and in safe mode but was still stuck with 2 embedded files and a default IE home page which was not changeable. Just went to porn sites!
soooo...... in desperation (8 hours later!)I did a search on google for 'active Scan' which I found on a help page somewhere - it directed me to pandasoftware.... with a large amount of suspicion but nothing left to lose I down loaded their Titantium version - the super duper version.. 30 days free evaluation.. gulp! I ran it in safe mode and it found 9!!! things and on cleaned them all except one
I rebooted and rescanned in normal mode... Iwas then offered the opportunity to delete a file.. I did and then rebooted again... all gone!
I ran it again tried all the bells whistles and then some... still all gone and my buddy can load up her home page again - so lots of brownie points and a BIG thanks to you all

xxxxx
SM


Ruth - 04 Jan'05 - 12:11 - 19 of 49


im having problems with one of my machines,whenever i say for example go into a level 2 screen and try and type in the box to change epic, no new letters will type in,just blank as if they arent working,its not only on money am, i cant change any letters or add anything new in e-signal either,and when i go to msn messenger i ant type in my password?in fact i cant type in anywhere,im cresting this post from a second computer.
i can browse the web etc and look at whatever i want, its just that i cant type anything in anywhere, any suggestions,
i did remove a load of old stuff over the last few days, have i deleted a file by accident?or have i got a virus?done a virus check, coming up ok,


Ruth - 04 Jan'05 - 12:16 - 20 of 49


oh and my pipex email account wont work from my envelope button on my keyboard
oh dear, not a good start to they new trading year.


Optimist - 04 Jan'05 - 12:20 - 21 of 49


Ruth

Are you sure that it's not the keyboard?

I would suggest that you reboot with a different keyboard. Don't ignore the possibility of a virus though. Do a scan with Adaware and Spybot S&D as well as your anti virus.


Iain - 04 Jan'05 - 12:25 - 22 of 49


all i ever get is a DSO EXPLOIT.I remove it but it always comes back.What is it and how do i stop it??


Optimist - 04 Jan'05 - 12:30 - 23 of 49


The DXO exploit that Spybot detects can be ignored.


TullettJ (MoneyAM) - 04 Jan'05 - 12:30 - 24 of 49


supermum,

I've just emailed you with a link to some useful software. Should help sort all your problems.

J.


tyketto - 04 Jan'05 - 12:33 - 25 of 49


Iain,
I've had that on one of my comps(98)
for a couple of years.If you go to thier site
they ack it and say they are working on it!
Doesn't seem to do any harm.
Cleared it off my 2000 machine OK.
mac


Ruth - 04 Jan'05 - 12:54 - 26 of 49


Optimist, your a star, it was the bloody keyboard. i should have checked theat first i suppose, but im useless with computers,didnt even cross my mind:-(
its only a couple of months old, a packard bell one, looks like its going back to pc world,;-)
thanks again for kind help, Ruth xxx


MightyMicro - 04 Jan'05 - 14:19 - 27 of 49


That Spybot DSO exploit is a harmless "false positive". If you explore further, you'll find that it's our old friend Microsoft that's responsible.


Iain - 04 Jan'05 - 16:50 - 28 of 49


Thanks all


supermum - 04 Jan'05 - 19:05 - 29 of 49


jon -all received thanks ;-)

SM


Spaceman - 04 Jan'05 - 22:43 - 30 of 49


I am too remote and I dont have time to do this at the moment but I think it is probably worth some of us getting together a thread explaing these processes and acting as a focus for this type of problem. For the reasons in the next paragraph I suggest that such a thread should be read only !!!!!

There is a lot of confusion about Virus infections, Spyware and Troijans at the moment and most of these threads end up with a lot of repeated information and some wrong and missleading information in them.

The answer to all of Supermums problems are in the PC problems thread but they would be very difficult to find. (I know they are there because I have writtens a fair chunk of them;-) ).

If Coolwebsearch is confirmed in Supermums case then I would recommend using CWshredder version 2.1 or above from its new home :-

http://www.intermute.com/spysubtract/cwshredder_download.html

You need the standalone version, this is about the only porogram that will clear the recent versions of coolwebsearch. CWS malware is one of the most difficulty to remove.

Also please note, at the moment there is no single simple method of clearing all of these infections, I know its frustrating to anyone with an infected computer but it will take many hours of boring scanning and several periods of concentration to remove these pests. It can be done and there are people here who will help but you have to be patient and be prepered to foillow instructions precicly.

Sorry I cant help more at the moment but being in a time zone thats 11 hours different from the UK makes it difficult.

Good Luck......


MightyMicro - 04 Jan'05 - 23:09 - 31 of 49


Spaceman: I do agree with you, although I must say that CWShredder proved ineffective in my own case. It may be that I didn't have the latest version.

If I ever meet Mr Coolwebsearch, he will get both barrels.

I've asked one of our guys if we (at IST) could host an anti-spyware information and link page. Having had to deal with and help a number of people lately,it seems like the neighbourly thing to do.

Cheers

emailpat - 18 Jan 2005 12:21 - 100 of 133

anyone know if their was a virus thread on bb's ?

DEXTERDOG - 26 Jan 2005 23:56 - 101 of 133

Little prob I am unable to resolve on my XP Pro setup.

Folders whether desktop or navigating around explorer are un responsive to change, that is unable to rename or delete without PC locking up. I am unable to drag files from other drives or across network into folders as lockup occurs.

Furthermore my recycle bin has a folder named STOCK 4Kb which is unmoveable and any attempt to empty causes lockup. I have tried rebuilding the recycle bin, but it just stays as the original.

All help appreciated.

Tried rebuild XP but message no hard drives appear in fact I have 2 x 40Gb striped. Tried unplugging USB devices but still no good.

Thanks

Graham

brianboru - 27 Jan 2005 00:25 - 102 of 133

You've tried to roll it back to a known good point I guess?
Also I believe there were problems with associating Phoptoshop with long file names with results similar to this - the solution was to uninstall PShop and reinstall it with no associations.

I don't know why you're running Raid 0 but http://faq.storagereview.com/SingleDriveVsRaid0 might be worth a scrote!

Spaceman - 27 Jan 2005 04:40 - 103 of 133

Dexterdog, is you raid working correctlys, how is it implemented? is it software or hardware driven?

Are the disks actually full? have you checked for viri? have you done scandisk and defrag?

DEXTERDOG - 27 Jan 2005 07:20 - 104 of 133

I have rolled it back to no avail virus checked daily with AVG 7 and latest Stinger.exe, I run spybot and adaware and spyware blaster.

I do not run photoshop and have run scandisk and defrag, raid is 2 x 40 gb hardware driven I believe and plenty of room left on drives, it is a Croc setup from a couple of years ago, AMD 2400 and 512 Mb ram.

Spaceman - 27 Jan 2005 08:30 - 105 of 133

DexterDog,

Not sure what this is it could be a Trojan or it could be hardware (or Software ;-)) failure.

The problem you have when trying to rebuild XP is probably that it needs to know about the raid drive in order to install, I don't have time to check now but early in the procedure you will need to make it aware that you have a raid, for w2k it used to ask you for a disk but I cant remember how it works for xp.

Do you have you important info backed up? if not I suggest you do it soon as your system could fail soon.

Depending on the level of raid you can increase the chance of data loss, as some of the performance enhancing simple setups do not provide redundancy and as they share data the failure of any drive can cause data loss. Personally I do not recommend raid for home users.

brianboru - 27 Jan 2005 10:15 - 106 of 133

I've never created a striped or Raid 0 disk because of it's lack of fault tolerance but, from what I can glean to do it in XP you first load xp on one disk then introduce the other(s) later.....as below.....

Right-click unallocated space on one of the dynamic disks on which you want to create the striped volume, and then click New Volume.
In the New Volume Wizard, click Next, click Striped, and then follow the instructions on your screen.
Notes

To open Computer Management, click Start, and then click Control Panel. Click Performance and Maintenance, click Administrative Tools, and then double-click Computer Management.
You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.
You need at least two dynamic disks to create a striped volume. You can create a striped volume onto a maximum of 32 disks.
Striped volumes are not fault tolerant and cannot be extended or mirrored.

I totally agree with spaceman hat you should get your data safe. I would then remove any raid hardware and rebuild xp onto one disk then introduce the other as a standard disk - forget raid 0, performance improvements are minimal!

DEXTERDOG - 27 Jan 2005 10:41 - 107 of 133

i have run chkdsk and a there is a problem with my file system.

The cure being run CHKDSK /F

However this will not run as something else is being accessed and do I want to run on reboot. Y and it runs but goes through so fast I am unable to read the final diagnosis. I have also tried running in safe mode with cmd prompt.

I am now able to drag some files from my A into a folder on my desktop but when a large batch of files is attempted across the network I get preparing to transfer and it just hangs.

I am also still unable to rename the folder on the desktop, lockup occurs but reverts back to new folder on reboot.

brianboru - 27 Jan 2005 11:06 - 108 of 133

Try adding r i.e. chkdsk /f /r the /r finds bad sectors.

Also if you find which raid controller is fitted you may find utilities on their site which could help defraging to disks..

wilbs - 27 Jan 2005 13:39 - 109 of 133

Hi,
I am in a right pickle. Ive got an old panasonic CF-25 laptop. When I switck it on it goes through the normal process of memory scan then 'please run setup program.' 'press F1 to continue.' I put in my windows 98 boot disk, the floppy drive starts then stops and all I get is a flashing line in the top right corner of the screen. I cant get into dos or anything to fdisk. I am stuck!!
Can anybody please help?

wilbs

brianboru - 27 Jan 2005 15:22 - 110 of 133

Can you set it to boot from floppy?

wilbs - 27 Jan 2005 15:39 - 111 of 133

Its set to boot from floppy but doesnt do anything. I think maybr the hard drive is faulty?

dexter01 - 27 Jan 2005 15:56 - 112 of 133

wilbs,
you`ve made enough lately, buy a new one, or even two so you`ve got a back-up!!!!. seriously, it sounds similar to when my hard drive went, although i`m no techie.
dexter

wilbs - 27 Jan 2005 16:02 - 113 of 133

dexter,
I just got fedup wilth it and smashed it up. It only cost me 25 off ebay but I decided to format the hard drive but messed it up. Doh!! Just bought a new one.
Thanks brianboru

wilbs

Kayak - 27 Jan 2005 16:04 - 114 of 133

wilbs, to recover the drive of a laptop you normally need the manufacturer supplied CD with Windows on it. That is because special drivers for the laptop hardware are needed. You're unlikely to be successful with a standard Windows disk. However the manufacturer CDs are often available on Ebay or from manufacturer support.

wilbs - 27 Jan 2005 16:21 - 115 of 133

Thanks kayak. Its an old laptop. I bought 2 for 50. One had no battery or hd so I was gonna keep it for spares. Ive wasted too much time on it so bought a new one. Thanks anyway.
wilbs

DEXTERDOG - 10 Feb 2005 22:02 - 116 of 133

i finally solved my folder problems reported here earlier with a clear out of the C drive you need 25% spare to have a happy PC

Stan - 18 Feb 2005 15:40 - 117 of 133

Has anyone here received an email today from a fella called David Pinnell? title something like "Improve Your Trading psychology".

It's probably just an Ad. but I don't want to open It In case It might be a virus.

Thought I'd check here 1st.

Thanks.

mickeyskint - 18 Feb 2005 15:53 - 118 of 133

Stan

If in doubt delete.

MS

Stan - 18 Feb 2005 16:10 - 119 of 133

Yup I know Mickey but I just thought I'd check 1st...also I don't like the thought of maybe missing something.

mickeyskint - 19 Feb 2005 12:28 - 120 of 133

Sooner miss something than catch something. Try scanning the email, not alway successful though.

MS

Stan - 20 Feb 2005 19:31 - 121 of 133

Your right Mickey, just bring It to the top In case someone else has received It before I delete.

Spaceman - 20 Feb 2005 19:55 - 122 of 133

Stan, do you use Outlook? is so you could use a small add in called Pocketknife Peek which allows you to have a look at incoming emails without openeing any of the bits than can cause trouble. Its free and you can find it here :- http://www.xintercept.com/pkpeek.htm

Stan - 20 Feb 2005 22:33 - 123 of 133

I'm afraid not Spaceman, I use a Mac. But thanks.

Velocity - 17 Mar 2005 21:39 - 124 of 133

Can anyone help please, this is driving me bonkers?!

My yahoo email account has taken it upon itself to automatically block/not deliver inbound emails that I know have been correctly sent. Similarly, when I send emails from the yahoo account they either aren't delivered, or get bounced back from mailer-daemon@yahoo.com. I also replicated this on another yahoo address with the same results. Any help greatly appreciated!

Thanks
V

Stan - 14 Jun 2005 17:23 - 125 of 133

Anyone else having trouble accessing The day's trades from companies on the portfolio lists?

jimmy b - 14 Jun 2005 17:40 - 126 of 133

Yes every time i put in a new epic code it stops. Try hitting the trades button after you put in the epic, it works for me.

Stan - 14 Jun 2005 17:45 - 127 of 133

Actually I meant companies on the watch list.

Stan - 15 Jun 2005 11:22 - 128 of 133

Seems OK today.

Dailos - 20 Jun 2008 21:29 - 129 of 133

When i start my laptop, i always get my wifes hotmail window pop up, which i then have to close, how do i stop it popping up automatically?
Thanks.
d.

The Other Kevin - 24 Jul 2013 11:11 - 130 of 133

Logon on problems again with IE. Something is causing a conflict. It either takes several minutes to logon or fails completely with IE stopped. With Mozilla logon is at the speed of light. Any suggestions, please.

The Other Kevin - 25 Jul 2013 08:32 - 131 of 133

27 seconds to login this morning

skinny - 25 Jul 2013 08:40 - 132 of 133

TOK - you might (or not) be more likely to get a response on here!

The Other Kevin - 25 Jul 2013 08:42 - 133 of 133

I'll give it a try. Thanks, Skinny
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