is anyone else having problems with getting on to stockwatch and quotes,ijust keep getting agrey screen,
dexter

Same problem here. None of the streaming services ie. Stockwatch, trades are not loading. All that comes up is Connecting to Streaming and a white screen below.

Ditto
No streaming trades at all

same problem

All,

We are currently experiencing problems with our streaming services - please accept my apologies for this - I will update you as soon as possible,

Regards

Ian

Sorted
Thanks Ian

Stockwatch is somewhat working now....the FTSE 100 stream appears to be fifteen minutes behind and the trades page is still not working.

SueHelen,

Cna you retstart your browser and let me know if this helps with the trades page.

BY THe FTSE 1000 stream I presume that you mean the ticker at the top of your watchlist? If so unfortunately, this is not included in your current subscription level.

Ian

Ian,
Which subscription level covers live streaming, mine is also delayed when it wasn't previously?
R

Hi Ian, the trades page is working now along with the Stockwatch. Thanks.

The FTSE 100 stream next to Status : connected to stream has always been working in streaming, it seems to be flashing today as well though the time is behind by fifteen mintes, hence the current display is :

FTSE 100 : 4335.30 -2.60 (-0.06%) @09.37

IanT

What has happened to the 'N' that appears on the Stockwatch screen when News has been released, Pipex a case in point?

PTH

ptholden,

This is a bug caused by the problems we had earlier this morning, we are working to resolve this - apologies for the inconvenience.


Ian

blank screen,no data,,,,nothing on the left side of the stockwatch screen.

dave,

can you do a restart on your pc for me please?

Ian

yes ok .

Ian,

FTSE 100 fifteen minutes behind all morning. This never used to be the case, so I'm not sure what you meant about subscription level?

Regards,

Madison

Yep I go along with the above.

Guys,

You would need to be on one of our Plus Levels (i.e Active Plus, Premier Plus, Level 2 plus)

Regards

Ian

spoton about news box,where`s it gone.eidos is in the news for sure,but no news boxes to be found.

Ian,

I've never been on any Plus level but always had streaming FTSE with no (well, minimal) delay.

Are you saying there has been a change in the basic service provision? Because this would be quite a significant downgrade to the usefulness of the stockwatch page. You would have streaming shares but no streaming FTSE, no way to compare the two without going to the UKX chart! And what would be the point of keeping the chart streaming without the stockwatch ticker?

I'm hoping this is just some misunderstanding/day one glitch! Off out for the afternoon.

Regards Chris

my clock is about 15mins behind the correct time,is there any reason for this,otherwise site working perfectly.
dexter

Dexter; The time stamp at the top of staockwatch refers to the FTSE time stamp not the share prices.. You will see all stock prices and trades live (for confirmation always look at trade time)

madison. FTSE ( live) has only be available to those that subscribe to it(Premium Plus, Active Plus and Level 2 Plus). If anyone had live before and they were not on those levels it was in error, and a bonus, which is now put right, sorry about that!

So am I (and SueHelen, if I understand correctly) the only ones to have been living "in error" for many months with a streaming FTSE on the stockwatch page?

I'd be interested to know whether others have had the same facility without knowing that they shouldn't have had it!

Madison

I have had streaming FTSE, never realised I shouldn't have had it.

Thanks optomistic.

Madison,

I have a firewall problem at work which means I can only use non-streaming stockwatch, which gives delayed ftse, at home streaming is ok, with real-time ftse, I figured it out but kept quiet.

can you tell me why some share prices have gone down by there day close, ie british energy share price 19p down 19p current price 0.00p, have seen this on a number of shares, what is the reason for this or am i the only one with this problem ?

Me too Windy. Nearly had a heart attack when I logged into Stockwatch this moning. Even yesterday evening prices were miles different fron closing prices, and I thought I had accidently found todays starting prices being posted. If it had been I can tell you a lot of people would not be happy this morning. It looked a blood-bath.!!!!

glad i was not only one, hope someone will come back and tell us why this has happened

Hello All,

Try looking at the posts on the top thread - about the down time and system changes. I think you will find that this explains all.

Bullshare,

"If anyone had live before and they were not on those levels it was in error, and a bonus."

Since there are already six posters (Madison, SueHelen, optomistic, torquay, STORMCALLER and 2Richard2) who have noted the loss of live streaming so far, this "error" must have been pretty widespread. I imagine that others will have been using this information as frequently as I have.

Can you explain the logic of continuing to provide the streaming UKX chart to us but removing the convenience of the ticker?

When a share price moves on the stockwatch page one would generally want to know whether this is a reflection of general market movement or specific to the particular stock. Even an amateur like me needs this! I don't really want to keep having to dive off somewhere else to find out.

For me, you may have eliminated the single most important reason to use Moneyam.

Madison

Madison, the problem is that the FTSE is not licenced by the stock exchange but by a separate company, www.ftse.com. MoneyAM has to pay an additional licence fee per user for live FTSE, hence the additional cost.

can anyone use advfn?I can't even open the page.

Kayak,

Thanks for that info and I take the point.

I just don't see the logic of still providing streaming UKX chart. Also, I,m interested to know whether the withdrawal of the streaming FTSE is as big an inconvenience to others as it is to me.

I'm surprised MAM didn't give the reasoning yesterday for the additional charge, & just hope that they don't discontinue the streaming UKX chart. I agree it is certainly inconvenient not having streaming FTSE on the Stockwatch page.
R

Madison from my point of view it is pointless if FTSE is not(almost) real-time.
I have overcome this problem by over-lapping a real-time streaming FTSE.

STORMCALLER - are you on the free service or one of the plus levels?

torquay - please tell me more about "over-lapping a real-time streaming FTSE"! Just considering my options at present.

Thanks,

Madison

Madison,
I've got a subsription, but no "plus" so no more ftse, but as I said yesterday, regarded it as a bonus. Streaming stockwatch is killed by office firewall, so it only worked at home anyway.
Regards
SC

Kayak, you don't by any chance have any idea of cost of the "additional licence fee per user for live FTSE"?

Just trying to decide whether I want to pay MoneyAM 137.50 a year solely for this (since I have no interest in any other "Plus" facility at present).

Regards, Madison

Sorry, I don't Madison.

STORMCALLER,

What firewall do you have at the office? Would you be interested in trying a tweak which has allowed us to bypass some (but not all) corperate firewalls?

J.

mine is still not right,everthing on the leftside of stockwatch is now gone missing,,,,,,,charts,,trades,,news,the lot.
thought when i got back it would be fixed,obviously not.

JT,
I did try one on the recent "testers needed" thread, sent you lovely java console output of the failures:-

http://www.moneyam.com/InvestorsRoom/ShowPostList?fID=1&tID=3550&from=6&to=6

If you have a new tweak I would be willing to assist, but as far as I can tell firewall apparently blocks applets?!? so I need a very special tweak.

Reagards

SC