There is a problem with our RNS news source today - no
news is currently being received.
I've just spoken to our news data vendor - the problem is at their
end and they're looking into it.
Apologies to all affected - will post here when there is more information.
F

All,

It would seem that our suppliers are again experiencing problems with the RNS news - I will update you as soon as I have further information.

Ian

Have spoken to our suppliers and they are aware of the problem and are working to fix it - I will keep you posted.

Ian

This function is now back - please accept my apologies.

Ian

Our suppliers currently have an issue with RNS - they are working to resolve the problem and I will let you know when this is fixed.

Regards

Ian

RNS should now be coming back on line - may take a few minutes to catch back up.

Our suplliers had suffered a hard disc failure, but their engineers have now resolved this.

Regards

Ian

I experience, almost on a daily basis, an inability to read some of the RNS News on MoneyAM.

Then, I click again on the RNS summary link, and 'voila', I can get it. Sometimes I can. Sometimes I can't. But this time, I'm telling you about it.

So now you know. :-)

I'd like to know what the problem is and if you are aware of it?

Docproc,

Can you tell me what you see when you can't access the RNS news?


Ian

Yup. Just got one:-

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
While trying to retrieve the URL: http://moneyam.uk-wire.com/cgi-bin/articles/200412160700124657G.html
ERROR ENCOUNTERED

Unable to determine IP address from host name

Just popped that URL in my browser (IE6) and then successfully read the RNS News item.

Hmmm?

Docproc,

Very strange - I cannot reproduce it here, but I will pass this onto JT to take a look and see if he can offer any advice on it - he is back in the office tomorrow, so we will let you know.

Ian

OK

I'll keep my fingers crossed - but not like you do it, with your legs behind your neck. ;-)

Meanwhile, I'm going to watch some 'kick ass dog judo'

DocProc,

I have spoken to Jonathan, and he has said that this eminates from our suppliers - I will pass this onto them to see if there is anything they can do,

Ian

Had another hiccup with the news again this am. All seems OK now though.

Have you tried the judo site? This is part of the latest Virgin Mobile marketing programme. They seem to know what they are doing, too:-

We seem to have had a limited number of RNS news items come through this morning - this also seems to be affecting other providers - I have reported it to our supplier and they are checking to see whether there is a problem.

I will keep you updated.

Ian

The problem with RNS appears to have been across the board - we are now receiving the latest RNS as from c8am but I will keep you posted on this.


Ian

I have just heard from our suppliers - the RNS should now be up and running unfortunately, the items from before circa 8 am cannot be retrieved.

Regards

Ian

Just spoken to our suppliers again - they are working on getting the earlier RNS articles back - these should start to filter through. Shoudl I have any more updates, I will post here.

We seem to have a lack of RNS coming through this morning - this appears to be at our suppliers end, I have reported it too them and I will update you when I receive further news,

Ian

this appears to be a problem for a few suppliers - as soon as I am updated, I will let you know,


Ian