Hello,

Unfortunately we have needed to restore from a backup everyone's Stockwatch lists, newswatch lists and terminal views.

The backup was from last night (midnight), so any changes that have been made since then will have been reverted.

We're very sorry for any inconvenience this may cause.

J.

l2 down again?

Hello,

I've been working on the outage problems for the last 48 hours or so and have found the cause. I will be working with our software vendor during the coming week to get the root cause resolved.

Thank you for your patience while we resolve these troubles.

J.

PW,

Should be coming back to you now - again I apologise.

JT has been working on several theories s to why this is happening, and this latest short outage has proved one for him - therefore we should now be able to fully resolve this.

Regards

Ian

yet another ?

Frustrating

PW,

Again I can only apologise at this point - please rest assured we are working to resolve this, and hope to have a permanent fix in place as soon as possible.

Ian

We have a support request logged with one of our software providers regarding this issue.

Meanwhile we're doing everything we can to stop it from occuring.

Your patience during this time is appreciated.

J.

WHY?

Twice today

PW Carnell,

Please see posts 11,15 and 16.

As soon as there is more information, it'll be posted.

J.

Site seems very poor this am - have had two occasions of "down for essential maintenance"

Fundamentalist,

Please accept my apologies, we have had technical issues this morning which are related to the problem we are working to resolve. JT will update when he has been able to isolate the cause and resolve it,

Ian

Sorry Im not at all happy with that reply in post 19-its almost advfnish in its dismissiveness imo.Patience is not inexhaustible and these problems have been ongoing for over a week.When you have a limited time during the day to trade, its particularly galling and potentially very expensive -we all have crosses to bear and many of us like you also have services to provide and paying customers to satisfy.

PW Carnell,

You have my apologies - I agree that this problem has become frustrating for our customers to say the very least. Again, I can assure you that the technical team are working on this, and I will as always keep you as updated as possible as and when I can.

Ian

Cheers Ian.

I thought ADVFN were a bunch of incompetents, now you seem to be joining company with them. This site is a disgrace, your output crashes my computer, freezes my screen and will not permit me to close your site. You lay down injurious 3rd. party tracking cookies on my computer without permission. During the last two weeks for half the time that I am fool enough to access your site I am obliged to shut down and restart to get away from you. I suggest that you look for another occupation and find employment elsewhere - for sure you should not think that anyone is going to give you money, to pay your pension, for enhanced services if this is the best that you can do.

antiadvfn,

Thank you for your comments - let me assure you I understand your frustrations. I freely admit as you can see by the previous postings on this thread, w have been having a series of short outages over the past week or so.

However, the crashing of your browser, would intimate that you have a deeper problem within your system which is causing this. What browser version are you running, do you have the latest java plugin installed, what operating system are you running?

I would advise you run a windows update as soon as possible, and I would also advise that you reinstall your Java plugin to see if this helps in anyway. The website itself cannot crash your system - the way your system deals with streaming services etc could cause this.

Ian

Erm, is antiadvfn's a serious post?

These problems are frustrating, but I don't think any of us regulars here would use this site it if it crashed our computers as you suggest. Maybe you need to upgrade your computer or look elsewhere. I don't think the problems you describe are MAM's fault.

antiadvfn,

With regards to thirdparty cookies, if you're using IE _you_ have control over who and what can set cookies on your computer; please see the following URL for more information:
http://www.microsoft.com/windows/ie/using/howto/privacy/config.mspx

Further to what IanT and SC have said, if your computer is having difficulties leaving our site then it does sound like a software problem. I'd suggest uninstalling Shockwave, Flash and any other plugins that you have installed and then reinstalling them one by one to see which is causing the problem.

J.

And stay of "TheHun" :-)