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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

Optimist - 05 Nov 2003 13:58 - 1025 of 11003

llanteg70

From your description it appears that your problem email has been sent in HTML format but that you are viewing it in text mode. I don't often use Outlook Express but if you click Tools-Options and select the read tab and make sure that "Read all messages in plain text" is unchecked.

If this does not work either the incoming message is incompatible with your Outlook Express or you will have to wait for someone to suggest other settings to change.

llanteg70 - 05 Nov 2003 15:29 - 1026 of 11003

Spaceman from a street in Barcelona...I am impressed but perhaps you should be in a tapas bar about now.
Optimist "read all messages in plain text" is unchecked so I am no further forward. I will have to get on to moneyam again I suppose.

stockbunny - 06 Nov 2003 15:17 - 1027 of 11003

Anyone got any ideas as to why my PC would be 'crashing' recently?
It has happened when I have been online each time, but that could
be coincidence.
When it happens both keyboard and mouse wont work
at all. Ctrl,Alt,delete wont work, can't quit out of the screen or
get any response from it at all.
But the really 'dodgy' thing is that the on/off button on the computer
wont operate, it is 'stuck' on, can't be manually turned off,
and the only way to do anything except
sit and look at a frozen screen is to cut the power at source, by
pulling the plug out of the wall socket.
Has happened 4 times this week - getting very worried....
Any ideas would be appreciated - thanks!

Optimist - 06 Nov 2003 15:32 - 1028 of 11003

It could be a hardware problem.

Check that all the fans are working and look for loose connections to the motherboard.

If that does not do it then try swapping memory or even the CPU if you are able to.

Although I'm betting on hardware a software problem is not out of the question so make sure you have scanned for viruses, done a skandisk and disk defrag before you go too far.

Have you got plenty of free disk space?

stockbunny - 06 Nov 2003 15:46 - 1029 of 11003

Thanks Optimist - I'll buy you a drink in GD's tea-rooms!
Yes loads of free disc space - rotten thing is only 18 months old too and
NO I didn't take out any 'extended warrenty' thing either at the time.
I have run a full virus check and that is up to date too.
I have dumped the excess 'stuff' you can which is cluttering things up
like temp.internet files etc and I've emptied the Recycling Bin!
I will de-frag. next - thanks for the idea - it hasn't been done for
about a month so maybe....
Have checked external connections and cleaned what is accessible externally
but do you mean open the box up and take a look at the internal stuff?
Sorry - I'm one of those irritating people who 'just use' their PC
and have no techno. savy!

Optimist - 06 Nov 2003 16:25 - 1030 of 11003

stockbunny

Your PC will have at least two fans. One will be on the power supply close to the mains lead which you will be able to check easily from the outside. There will also be a fan on the CPU which is inside the case where there may also be other fans.

It is best to take the cover off while the computer is unpluged and then switch it on to check the fan(s).

stockbunny - 07 Nov 2003 15:51 - 1031 of 11003

Will do Optimist and thanks again for the help.
After de-frag. yesterday appears I have several possibly
corrupted files - brought to my attention as they would not de-frag -
which I am going to look into first before taking the cover off etc.
If I discover anything worth passing on I will post it here for others.

Optimist - 07 Nov 2003 16:45 - 1032 of 11003

stockbunny

I suggest that you run Scandisk if you are on Win9x or if you are using Win 2K or XP open a command prompt window and run CHKDSK.

david 2000 - 08 Nov 2003 12:15 - 1033 of 11003

Could someone tell me how to make link clickable on the BB please. Ta in advance!!

the troll - 08 Nov 2003 13:26 - 1034 of 11003

d2k - if you type in <a href="http://www.moneyam.com">click here</a> it will appear like this: click here

david 2000 - 08 Nov 2003 13:51 - 1035 of 11003

Thanks Troll, sorted now. just an article on US thread I wanted to put up. But it was quite long. Cheers!!! :-)

2Abbey - 10 Nov 2003 12:02 - 1036 of 11003

I think I asked this before about networking PC's etc but????

I have broadband with AOL on the main PC using the modem supplied by AOL. I want to connect another PC to access the internet on a wireless network.

PC World say that AOL will not permit internet connection thru an internet gateway. I must say that when I had two PC's networked together using bt as the service provider they worked OK but when I changed to AOL it failed to work. Even the network printer failed to work after a period of time.

Before I commit myself by buying various wireless router etc can anyone unequivocably state that AOL is suitable for my use.

Both PC's have Xp.

Kayak - 10 Nov 2003 12:52 - 1037 of 11003

2Abbey, AOL uses NAT (Network Address Translation) which is I believe the reason there are problems sharing a dial-up connection. I don't know if broadband suffers from the same problem but surely the only unequivocal answer is going to come from AOL itself? Try their help pages.

Not sure why you're using AOL since there are plenty of much cheaper and better broadband providers. Try Pipex or Plusnet. There is plenty of information at http://www.adslguide.org.uk/ .

2Abbey - 10 Nov 2003 13:06 - 1038 of 11003

When I signed up you contracted for 12 months. Even when I was having problems with the broadband setup and they failed to fix the problem I informed them that they were in breach of contract, that I was going to terminate etc.

A broadband indicator is flagged against your telephone line, they were unwilling to remove it and no other supplier would take on my custom without this being removed.

I quite agree with you that there are other suppliers out there but it seesm that I am locked into a contract (5 months to go) with a supplier that is operating restrictive practises and doesn't seem to be bothered about customer satisfaction.

The website wireless gateway seems to suggest that these problems are not insurmountable, however I am reluctant to buy wireless kit if it will not work.

Optimist - 10 Nov 2003 14:45 - 1039 of 11003

2Abbey

Either you will get it working with AOL or you will get it working with a new supplier in 5 months time. You are only risking the possible price reduction of your wireless kit over the next five months.

Kayak - 10 Nov 2003 14:54 - 1040 of 11003

2Abbey, there is information at ADSLguide on the message boards, e.g. here . It doesn't look good. Personally I would ditch AOL asap and get yourself a proper ISP. AOL is a prehistoric beast dating from the days there was little content on the Web and ISPs provided it themselves. Most people don't need that anymore.

Iain - 10 Nov 2003 17:02 - 1041 of 11003

Iain - 10 Nov 2003 17:02 - 1042 of 11003

I want to transfer Videos onto my computer and then burn them Onto DVD.I have a DVD Re-writer.
Is there a programme available to do this?
Iain

Spaceman - 10 Nov 2003 17:07 - 1043 of 11003

2abbey, I agree with what others say, ditch AOL, I hate AOL for the way they play with internet standards and stop things working. They DO stop you sharing the link and they also stop several other things. Get shot of them ASAP and start again with a decent ISP.

Iain - 11 Nov 2003 17:08 - 1044 of 11003

Any ideas on The VID/DVD Prob?
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