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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

greekman - 19 Aug 2014 17:58 - 10636 of 11003

Mine crashed after the August updates and as my laptop would not allow the password box to open it was a hell of a job getting it to work. Typical Microsoft kept that quiet!

greekman - 19 Aug 2014 18:05 - 10637 of 11003

Help requested.

I have just purchased a new Epsom printer. I was able to go through the set up until the box opened to enter the router ID digits, the box would only allow the first 8 digits (there are 10 in the ID) and then it auto closed and a message came up 'setting up failed'.
Tried several times with same result.

Any idea's gratefully received.

ExecLine - 19 Aug 2014 19:55 - 10638 of 11003

Which particular model of Epsom printer, Greek?

I'm taking a guess and presuming you are trying to make a wireless connection?

In the meantime, there are some good instructions here which might give you some good pointers as to what might be going wrong:

https://files.support.epson.com/pdf/wf600_/wf600_cp.pdf

Particularly see the notes on pages 3, 10 and 21

Haystack - 19 Aug 2014 20:18 - 10639 of 11003

Firstly, as you are entering the ID then I presume it is a WiFi printer. Normally WiFi printers scan for existing WiFi IDs. Are you sure that you cannot make the printer scan.

Secondly, you could change the WiFi ID by configuring your router.

A remote possibility is that the printer is in another mode and it is asking for a code for a local and hoc connection where you just enter a code that your router supplies (usually numeric).

greekman - 20 Aug 2014 07:26 - 10640 of 11003

Hi Haystack,

Yes its a WiFi printer, but it will not scan for existing WiFi IDs.

The router ID is used on the Laptop, so don't want to change it as not very IT literate, but will look at if its in the wrong mode, although not sure how to check that.

ExecLine,

Its an Epson XP 312.

Will try the link later, it does look the best of those I have tried so far.

Will post result on here.

Thanks to both for getting back to me.

Regards Greek.

Haystack - 20 Aug 2014 09:45 - 10641 of 11003

According to instructions online, it will scan for connection.

greekman - 20 Aug 2014 09:55 - 10642 of 11003

Hi Haystack,

Problem is this one won't or I am doing something wrong.

Will try again this evening, thanks.

Haystack - 20 Aug 2014 10:09 - 10643 of 11003

Try googling set up details. There are YouTube videos for that series (310)

greekman - 21 Aug 2014 10:04 - 10644 of 11003

Still unable to sort printer out, so decided to wait till a nephew is available next week to see if he has any ideas.
In case wondering why he was not asked first, he has been abroad for quite a while and difficult to contact, but thanks again to both for trying to help.

regards Greek.

skinny - 21 Aug 2014 11:29 - 10645 of 11003

Has anyone any suggestions for DVD copying software on windows?

hilary - 21 Aug 2014 11:52 - 10646 of 11003

Skinners,

You might find something (at a very good price) in The Coupon Code Shack.

:o)

Haystack - 21 Aug 2014 11:53 - 10647 of 11003

DVD vice soft is fantastic. It is virtually the only video/so and software you will need. It handles everything including downloading from YouTube. It handles creating files for mobiles, copyingCDs DVDs etc.
There are separate modules but download free studio and that has them all

http://www.dvdvideosoft.com/free-dvd-video-software.htm#.U_XPCI7TVYk

skinny - 22 Aug 2014 11:37 - 10648 of 11003

Thanks - I'll have a look over the weekend.

Next question - I don't speak MAC, but my son is after a 27" IMAC @£1449.

Apple do some refurbed models with better specs including 'fusion drive'.

Stan/Harry/anyone have experience of similar - Refurbished 27-inch iMac 3.4GHz quad-core Intel Core i7

Seymour Clearly - 22 Aug 2014 13:46 - 10649 of 11003

If you know anyone going to the States, get them to buy you one whilst out there. Only problem is getting it back as hand luggage! I heard of someone who bought a Macbook Air this summer in the US for £575 (UK £999). Doubt it was declared at customs mind you :-)

skinny - 22 Aug 2014 15:18 - 10650 of 11003

I'm not sure a 27" screen will fit in the lockers! :-)

Seymour Clearly - 22 Aug 2014 16:13 - 10651 of 11003

A mere technicality Skinny. :-)

ExecLine - 22 Aug 2014 20:21 - 10652 of 11003

SC

People complain about lugging around a heavy 15" IMAC Pro and have been known to trade down to a 13" instead for that very reason.

Obviously a 27" screen can tolerate two pages of A4 side by side with ease.

Hmmm? I do hope your kid isn't into plagiarising?

Certainly NOT! Came back the reply.

;-)

greekman - 27 Aug 2014 07:59 - 10653 of 11003

ExecLine/Haystack,

Printer problem sorted by son, but thanks anyway for trying to help.

Have either of you got windows 8.1, as that is on my new laptop, problem is that the screen is too sensitive as every time the cursor goes anywhere near the right hand edge of the screen, icons jump out from the side, very annoying.

Is this a common problem.

skinny - 27 Aug 2014 09:11 - 10654 of 11003

Greekman - I have W8.1.

It is much more friendly (to my mind), if you configure it to boot straight to the desktop.

Plenty of Links here

greekman - 27 Aug 2014 09:51 - 10655 of 11003

Thanks Skinny, out now but will look later.
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