If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Martini,

Have made Felix and Jonathan aware of this, and I will keep an eye on it at my end.

Ian

Ian
No I haven't.
It is only the BB other things seem to stay connected.
M

Happened to me about 20 mins ago. No clues as to why apart from switching pages.

The boys are looking into a fix for this

Ian

My stockwatch keeps reverting to old data - if I move from one stockwatch list to another, and then back again, I am consistently getting prices as they were at 10am'ish this morning

Hotei,

I will look into this in the meantime, please refresh your page.

Ian

Ian - refreshing fixes it, but it then fails again on the next switch between stockwatch lists and back again (I presume you mean ctrl F5)

Yes hotei that is what I meant - we have now restarted streamers and the problem should be cured - can you E mail me if you still experience it

ian@moneyam.com

Thanks

Ian

just added a stock to one of my watch lists which had UKX on it, and after the update got the message that live ukx was no longer available to me at my subscription level. Haven't changed my subscription (knowingly!) and I believe I pay for live indicies. Tried adding it again, same error message. Could you take a look please.

Hotei,

Am replying via email...

J.

Just been forced to login again when going back to the Thread List (from being in Traders thread).

Yes same here as above!

Brian (et al),

Yep, that was me, nothing personal.

Please check this thread:
http://www.moneyam.com/TradersRoom/ShowPostList?fID=1&tID=1373

thanks

Stockwatch stopped at 11.51am
Please advise
P

Stockwatch still down

Stock watch still down

Still Down here.

Yes. Known problem. We're working to resolve this. Sorry for the inconvenience,
F

Not getting trades coming through on MMD. Missing two trades over last hour.