IanT(MoneyAM)
- 24 May 2007 07:17
- 112 of 124
FreeFox,
Although it is technically possible for us to do this, there are a number of reasons why we do not.
Firstly this is a seperate subscription to MoneyAM and therefore needs to be seperately subscribed to.
I note from your subscription that you are a Shares subscriber, this means you already have the premier access that simply chart would afford you on your current account. If we were to change this to a simply chart account your access would be affected in that you would not be able to access the magazine online.
If you decide to sign up for simply chart, you will still be able to use your current username to access MoneyAM - the simply chart username you chose and password we would supply to you would be valid for simply chart, and you would only have to use it once, when you intially enter it into the software. It would then be stored in there forever, as its only purpose is to allow you to update the product - you would never have to enter it again and you could continue with your existing MoneyAM login to access the site.
finally, if we did manually apply the simply chart access to your existing shares account, not only would you lose some of the features you have at the moment, but shoudl you decide you wanted to take out a higher subscription with MoneyAM, you would not be able to do it as the account would be set to the seperate simply chart sub.
I hope this clarifies things,
Ian
Velocity
- 24 May 2007 18:50
- 113 of 124
Brilliant package imo, no teccie problems, easy to use, has all the indicators for those cleverer than me, and cheap as chips - what more do you want?!
Velocity
- 05 Jun 2007 19:17
- 114 of 124
Famous last words (!), is it just me or is anyone else unable to download today's data?
Thanks
V
Piptrader
- 05 Jun 2007 19:57
- 115 of 124
I've just updated a few days of data, and today's is missing.
Bullshare
- 05 Jun 2007 20:14
- 116 of 124
I'll get the techies to take a look at this
Mike
tobyboy
- 05 Jun 2007 21:28
- 117 of 124
downloaded the 30 days looks awesome at the outset.
Karl(MoneyAM)
- 06 Jun 2007 08:30
- 118 of 124
Velocity, Piptrader,
We are looking into the problem of the missing update.
Please bear with us.
Karl(MoneyAM)
- 06 Jun 2007 17:48
- 119 of 124
The data is now available to download.
Piptrader
- 06 Jun 2007 18:55
- 120 of 124
Karl - just downloaded, and yesterday's data is now there, but not today's. Today's date shows on the charts, but no data.
Velocity
- 06 Jun 2007 19:20
- 121 of 124
Karl - same here as Pip I'm afraid.
Tia,
V
IanT(MoneyAM)
- 07 Jun 2007 07:18
- 122 of 124
Guys,
Please accept my apologies for this I will speak to Karl to see if he can put a fix in place for it.
Ian
Velocity
- 07 Jun 2007 19:05
- 123 of 124
Ian,
All sorted here by the looks of it - thanks for your help.
V
Piptrader
- 07 Jun 2007 22:38
- 124 of 124
Yes, all ok here as well thanks.
It's very kind of you to maintain the service for just the two of us:-)