If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Should Market Scan option be removed as it is now part of Research?

I'm getting the same as Alkrington's post 1134

Alk/Seymour,

I have just amended the links, so from the BBs to StockWatch it should all work properly.

Id have done it earlier, but I was on my way home, and I cant afford a p800 yet :( If you all want to chip in for one, i promise to be more prompt in future ;)

J.

TulletJ - i asked about the price of the P800 and for a possible discount at my local Carphone Warehouse and they told me 2p off - Which isn;'t much really. Any good to you?

TulletJ
Surely Mike has a budget for that!

This is probably a darned cheek, but I wonder if someone can help me with accessing the free bulletin board over the road? I'm running Me and IE6 SP1 on a PC. 80% of the time I try to log on direct to the fbb (it seems ok with some of the other free services). I get a windows error window telling me that there has been an error causing IE6 to close. It ONLY happens over there on that particular site accessing the fbb. I'd especially like to know if I have a problem with my machine, but in any case there are a couple of threads that I (would like to) follow. I am no longer a premium subscriber over there and nobody in tech support will acknowledge my question, let alone answer it (what's new?).

lemain:

It's not a damned cheek, and we'd help if we could, but for some reason our gateway IP here at IST has been blocked 'over the road'.

If one the IST engineers has an anonymous home IP, he might have a poke at it . . . :)

MM

As mentioned by someone else too, the new navigation buttons have the disadvantage that they cannot be right-clicked to open a new window. This is a pretty big problem.

Kayak,

we are aware of this and are working to resolve it.

Ian

Thanks Ian, and please don't take so long to answer next time :-))

Kayak,

We know exactly what the problem is on the navigation, and shouldnt take too long to fix.

Some of them work you may notice tho ;)

J.

Just had a look at the new "Directory" page.
When you click on the "Trading Software" line nothing happens.
Is this because you have none in the section to display?
TT

TT,

This is correct as there are no companies in there at the moment - it will of course direct to them as we add them

Ian

Free weeks L2 trial has reverted to demo mode only...it was ok yesterday
Col

I will just check your account waldorfo

Ian

Waldorfo,

I have now set you back to receive the L2 promo

You had taken the offer of our active_m promo before the solus one ran out, but the solus one would have retained your level 2 access and given you access to the new promo.

Anyone else who is already on the L2 promo, as stated in the E mail you do not need to change it as it will give you access.

Waldorfo,

Log out and log back in and you should be up and running again.

Thanks

Ian

Ian, the Heatmap 60 sec refresh is not working for me. I've done all the long list of normal things. The IE status bar just says "opening page f_heatmap.php?etc etc" and never completes. It has been doing this in beta mode, and I remember mentioning it. Could you ask one of the chaps what could be causing it?

TIA
Brian

Ok now......Thx
Col

Brian,

I will get Karl to look into this for you and E mail you.

Ian

Ian,
Re the Heat Maps. I never know if the map has refreshed or not. Would it be possible to show the time the snapshot was taken? Then it would be reasonably easy to see if it needs updated.

Also, I have a common problem with never knowing if the L2 and Stockwatch is correct and logged on. Even although the traffic light shows green etc the screen can be frozen. I therefore always check the time stamp before I hit refresh. I have learnt this the expensive way when I thought the prices were OK and had moved against me without me knowing.
TT