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BUGS - Report them here (BUGS)     

zzaxx99 - 24 Jan 2003 09:02

The "number unread" column doesn't work. When you come back to the site (and log-in again) the number unread is being reset to the number of messages in the thread.

Also, though I can't put my finger on what the exact circumstances are, I'm havoing to log-in over and over again, which is really getting on my wick.

Kayak - 15 Apr 2003 12:21 - 115 of 170

OK here, brennanr, are you sure some other window isn't taking up CPU power?

brennanr - 15 Apr 2003 12:24 - 116 of 170

No other window is open.

brennanr - 15 Apr 2003 12:24 - 117 of 170

Kayak
No other window is open.

Kayak - 15 Apr 2003 12:31 - 118 of 170

Try rebooting...

IanT(MoneyAM) - 15 Apr 2003 13:00 - 119 of 170

brennanr,

Thanks for the comments - have you experienced this problem before today or is it something that has just started today?

Have you made any changes to your PC recently?

I have alerted the tech team at this end who will investigate the matter, but please either post here or E mail me (support@moneyAM.com) with the answers to the above, and any further information you think might be relevant.

Thanks

Ian
MoneyAM

ainsoph - 16 Apr 2003 08:47 - 120 of 170

I note your rns news on Tads was late this morning :-(( and the site seems to be running slower than usual


ains

IanT(MoneyAM) - 16 Apr 2003 08:49 - 121 of 170

ains,

I will investigate this for you.


Ian

ainsoph - 16 Apr 2003 08:54 - 122 of 170

Thanks ......


IanT(MoneyAM) - 16 Apr 2003 08:55 - 123 of 170

ains,

we have no problems with site speed this morning, but I will keep an eye on it for you.

With the Tads news are your refering to the one posted at 8.41 this morning?

Ian

ainsoph - 16 Apr 2003 08:59 - 124 of 170

Yes ..... it was ages before it was on your news site - had to post it from email ..... advfn were the same as it happens

Site speed is now ok


ains

IanT(MoneyAM) - 16 Apr 2003 09:01 - 125 of 170

ains,

it is showing as 8.41 but it didn't appear until after that - is that what you are saying?

If that is the case I will investigate it further ains.

Ian

ainsoph - 16 Apr 2003 09:05 - 126 of 170

Yes that is exactly what I am saying ..... the timing shown is correct but it wasn't there at that time. No big deal for me - as I get mine sent to me but if it had been price sensitive I might have traded before it showed :-))


ains

IanT(MoneyAM) - 16 Apr 2003 09:07 - 127 of 170

Thanks ains,

can you tell me how late it was - just approximately, and I will talk to our tech guys and our data providers and find out what happened.

Ian

ainsoph - 16 Apr 2003 09:09 - 128 of 170

Hmmmmmmm .... difficult one - several minutes I guess - I had time to look at three sites and copy it from my email and talk to several other traders .... but I can do that quite quickly


ains

IanT(MoneyAM) - 16 Apr 2003 09:11 - 129 of 170

Thanks ains

brennanr - 16 Apr 2003 16:39 - 130 of 170

IanT(MoneyAM)
Site speed OK today. I had been experiencing the speed problems over the last week. Different PCs - same problem. But today seems OK.

IanT(MoneyAM) - 17 Apr 2003 08:06 - 131 of 170

brennanr,

Thanks for getting back to me - we had no reported problems at the time, but if you experience it again then please let me know.

Regards

Ian

brennanr - 02 May 2003 12:16 - 132 of 170

BBG chart looks weird.

IanT(MoneyAM) - 02 May 2003 12:53 - 133 of 170

brennanr,

What kind of chart are you looking at - is it an intraday?

Ian

IanT(MoneyAM) - 02 May 2003 12:57 - 134 of 170

Looking into this now brennanr

Ian
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