If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Hotei,

I will take a look at this.

If you need to contact me the - ian@moneyam.com

I will E mail you when I have some news.

Ian

Ian - I'm not sure if I've missed any other posts or news on the subject but L2 is playing up for SEATS stocks.
Mid price matches up with data from other sources but order figures are incorrect and don't equate to the midprice.

e.g. CAX
mid 21.5 correct but bid/offer is 19/23 which would give the wrong mid of 21. Clearly WINS has moved but this is not reflected on the L2 screen.

Rgds
dell

dell,

I will look into this and E mail you.

If you need to contact me: ian@moneyam.com


Regards

Ian

Cheers Ian,
After looking at a few more stocks, it appears that it is level 1 data that is dodgy, as a large number of usual flatliners on my watchlist have moved this morning.
I presume that the midprice on the L2 screen is from L1 data rather than calculated and I now think that the order book is likely to be correct but with L1 data corrupted.

Rgds
dell

dell,

the level 1 and level 2 data feeds are from 2 diffrent sources. I have contacted our level 2 supplier to correct the slight problem you pointed out.

Please contact me by E mail if you wish to discuss further.

ian@moneyam.com


regards

Ian

I am getting nothing on L2 for MMD. It seems to have stopped.

We are experiencing this problem due to issues with our data suppliers.

we are finding out the cause of this problem and hope to get things back quickly.

tulletJ.


IanT(MoneyAM) - 19 Aug'03 - 10:16 - 5 of 5 del edit


I have spoken to our data supplier who are in the process of refreshing their system.

I will keep you updated on any developments.

Ian

Just looked at the chart for the DAX (DEX.) and it has three spikes which make it less useful than it could be. Perhaps you could get rid of them? Thanks.

Thanks for pointing this out Kayak.

I will E mail you.

Ian

keep getting grey screen on stockwatch streaming

PW Carnell,

There are no reported problems on Stockwatch - I will E mail you for more information.

Ian

This is something lacking in the intra day charts. Take BVC's intra day chart for Friday 22 August. It looks from the chart that BVC finished up on the day. In fact it was marked down at the open compared to the close on the previous day. The close yesterday should be shown as a reference line as it is on other web sites. Then it would be clear that it was down on the day.

Surely someone has pointed this out before, but trying to search for threads "started by" someone gives non-obvious results...

Kayak,

This is currently on my 'todo' list!

J.

Kayak,
Have just cleaned the DEX graph, it should be OK now.
Any more graph oddities please let us know.
F

Thanks Felix, much obliged.

Felix,
any more info on when L2 will have the time orders were placed on the book? I know it is on your wish list and has been for some time but it would be very helpful if it could be shown.
Also, is there any way to increase the number of trades shown on the L2 screen.
Thanks,
TT

TT,

can't give you a firm time for this, but it is very much in our thoughts.

With regard to increasing the number of trades shown, you can scroll down the order books using the scroll bars next to them, but there is no way at the moment to actually increase the size of the books.

If you what to discuss further, please feel free to E mail me ian@moneyam.com

Thanks

Ian

Ian thanks. I wait with baited breath for the time info.
As regards the trades info, I was referring to the 5 trades shown on the L2 screen and not the order book itself. With a stock that trades frequently it would be handy to have a bit more history readily available.
TT

TT, unfortunately, we can only provide the 5 trades at the moment, but I will make our developers aware of your request.

Ian