If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Haystack - I will take a look at this for you.

EDIT - this is a SEAQ stock - I have checked with our data supplier and there are no scroll bars as what you can see is the full depth of the order book on each side.

Regards

Ian

PS theres that sell sig working on Barc :-))))

Sorry I realised after my post that it was not a SETS stock and lists are MMs.

Not fully awake this morning!

I'm getting the grey screen on Stockwatch today.
Was fine yesterday. I noted someone else had same problem on this thread a while ago.

Other more minor issues:

I still get the grey screen on L2 every so often(usually after I clear my internet cache)and have to go through the rigmarole of resetting display to defaults. Is it possible to review your settings to prevent this happening?


Also, should I be able to call up bond prices on L2 as MT.A defaults to MT stock prices?

No level 1 info on the EMP L2 screen today(i.e. no trades and midprice is zero)

Rgds
dell

Dell,

If you are getting a grey screen, please could you restart your pc this should clear the problem.

I will raise the Level 2 grey screen with our technical department adn get them to Email you with regard to this.

Unfortunately, you cannot pull up bond prices on L2.

If you have any further questions, please E mail me ian@moneyam.com

Thanks

Ian

How man digits have IST allowed for the number of posts to go up to on the BB?

Haystack,

Many many many many digits :)

J.

Oh dear.

Why?

The Dax 1 year chart (DEX.) has a scale problem. There are no obvious points holding the scale where it is though.

Kayak,

I will take a look.

Ian

got this when I pressed unsquelch, :-

500 Servlet Exception
java.lang.NullPointerException
at com.deltastream.bboard.servlet.UnfilterUser.serviceCitiWatch(UnfilterUser.java:74)
at com.deltastream.bboard.servlet.UnfilterUser.service(UnfilterUser.java:42)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:312)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:342)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:272)
at com.caucho.server.TcpConnection.run(TcpConnection.java:137)
at java.lang.Thread.run(Thread.java:536)


--------------------------------------------------------------------------------
Resin 2.1.5 (built Fri Oct 4 12:10:31 PDT 2002)

spaceman - we will take a look

EDIT: JT is taking a look into this for you - apologies for any inconvenience.


Ian

There is a good thread on the other side with ideas for a 1 day level 2 subscription. Don't know if it's feasible but it's being ignored there as is customary. It's here, let me know if you have no one who can see it.

Thread search by 'Started by' does not work.

axdpc,

I will get Jonathan to take a look at this.

EDIT: axdpc - I have just done a search using this and it seemed to work fine - can you E mail me with the specifics of the search you tried and I will see if I can replicate.

Ian

The Manage Email Bulletins from My Account does not seem to work.

I am getting all of them even though none are selected, I have tried selecting them then removing them but I still get the emails!

Also how do you reduce subscription level? this doesn't seem to be an option? it only allows upgrades?

Thanks.

Re the query from axdpc, I have noticed that the started by search doesn't just return threads that have been "Started by" the person, it returns all threads they have responded too, its also in a somewhat random order which makes it not much use in my view.

Spaceman, you have to phone up to manage your sub down
TT

Spaceman; To downgrade a user needs to email or ring us. You actually have 2 accounts with us, the mobile account is still down to send you emails, or rather was, until I unticked them for you!

kayak; We have had similar requests. We have gone down the route of doing 1 week promo's. 1 - day access would only work on a contended system, something we don't do/believe in for L2.