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PC & MAC CLINIC - On line problem solving. (HELP)     

Crocodile - 07 Oct 2003 07:50

fire.gif If you have a PC problem lets hear about it, we may be able to help!

 

ricardopage - 14 Oct 2003 16:55 - 13 of 133

64MB!!!

is that all.

Get some more memory it's cheap and easy to install just get a good brand e.g. Kingston.

The word Microsoft uses up 128MB on it's own.......

as for pop up's, a virus/security programm can put pay to (most of) them, such as Norton.

washlander - 14 Oct 2003 17:01 - 14 of 133

get a good free pop up stopperwww.panicware.com/products.html

kantona - 14 Oct 2003 17:04 - 15 of 133

thx to all for the advice and 'tips' .. much appreciated .. i agree re the memory i do need to get that sorted..

Crocodile - 16 Oct 2003 12:55 - 16 of 133

Yep, as Ricardo says you need 256kMB + for reasonable speed.

richstuch - 16 Oct 2003 15:45 - 17 of 133

kantona,

I agree, the more memory the better (at least 256 for XP Pro), especially as your processor is pretty slow by todays standard.
As for uninstalling the pop up messenger service, this is how to do it - as long as you understand that this will stop all pop ups that use the Messenger service (apparantly there are programs that use this for other reasons).

Start - Control Panel - Admin Tools - Services

From there, set the Messenger service to 'Disabled'. I have done this myself and it HAS stopped all my pop up messages from appearing.

Hope that helps

Rich

Crocodile - 19 Oct 2003 19:12 - 18 of 133

picmonitors.jpg


 


And more than 1 Screen!

Crocodile - 22 Oct 2003 08:30 - 19 of 133

Any good Kantona?

Guitarist - 23 Oct 2003 19:13 - 20 of 133

Anti-virus question..... The free subscription to Norton Anti-virus that came with my new PC has expired. Before I renew is there any other virus protection I should look at. TIA, G.
BTW I'm using the firewall that comes with XP.

Stan - 23 Oct 2003 19:22 - 21 of 133

Whats one of the best power surge protectors for my Apple Mac please? I don't have one but there was a power cut 2 days ago and i have heard they can cause some serious damage to a computer ( fires and the like).

brianboru - 23 Oct 2003 19:25 - 22 of 133

Guitarist - AVG from www.grisoft.com, is good and FREE !!!

Crocodile - 23 Oct 2003 21:45 - 23 of 133

Guitarist although it has expired it should work fine still? The only thing is it will no longer download new virus information. However it is still a very effective tool
I also use Trend Micro a free online Virus checker. http://housecall.antivirus.com/housecall/start_corp.asp

Also download Ad Aware that finds advertising Trojan virus on your PC which can seriously slow down your internet speed apart from snooping
http://www.lavasoft.de/software/adaware/
Its free of charge,

Guitarist - 23 Oct 2003 22:00 - 24 of 133

brianboru, Croc - useful stuff, thanks. G.

Crocodile - 24 Oct 2003 20:52 - 25 of 133

Pleasure,
D,

Mega Bucks - 24 Oct 2003 21:40 - 26 of 133

Croc & Guitarist,

You can still download new information if you alter the computers clock back a year from when the updates finished,reason being is that when you install norton from the disk it asks you for a start date and then your years downloads begin.
All you are doing is kidding the machine:-)i am still downloading from a 2000 copy....

All the above information is what i have been told or rumour has it :-)

Mega...

just remember after downloading updates reset your clock(just a couple of clicks)

arkwright - 24 Oct 2003 23:46 - 27 of 133

Why, when I try to download the software below it tries and then reverts to the same screen??? I've tried the help section to no avail.

==============================================================================
New Windows Update Software Required

The Windows Update site has been updated. To update your version of the software and begin using Windows Update, click Update Now.

Update Now

You can also get online support if you are having problems with Windows Update.

Kayak - 25 Oct 2003 00:03 - 28 of 133

arkwright, from the other side:


The Player - 16 Oct'03 - 10:59 - 5692 of 5718


After spending a small fortune on the phone to Microsoft Helpline, all to no avail, I got an email just now from their Email Helpline which solved my Windows Update problem. Serves me right for being impatient, I guess! ;-(

The solution? Simple. In IE, choose View/Explorer Bar and uncheck the tick mark next to Discuss. It's that simple, when you know how! Maddening!!

I did encounter one other little problem with the Windows Update site however. Some of the links on it I cannot access. In the address bar at the bottom of the IE page the following appears when I hold the cursor over the link:

java script:void(0)

I was told to go to http://java.sun.com and download JAVA VM (in the Popular Downloads window on the right). I did this, and I now have a little cup and saucer icon in my System Tray. But, those links on the Update site still won't open.

Any ideas?

And why do Microsoft use Java links anyway?

Thanks.

TP

arkwright - 25 Oct 2003 15:04 - 29 of 133

Thanks Kayak, but there's no tick mark next to discuss, any other ideas??

brianboru - 25 Oct 2003 18:34 - 30 of 133

arkwright - This is one of Microsofts responses to this query (honest)

"We are still researching this issue. Downloading and installing new Windows Update site software may also resolve this issue."

If you'r running XP or 2000 this fuller response may help though;

Some advanced users have resolved this problem by following the steps below. If you have
trouble finding the files or string value listed below you should not attempt this resolution. Deleting the wrong items in this process can damage your computer.
1. Close Internet Explorer.
2. Delete IUCtl.dll and the IUEngine.dll from both the system32\dllcache and system32 folders.
3. Delete the registry string value SelfupdateStatus present in the
HKLM\Software\microsoft\windows\currentversion\windowsupdate\IUcontrol key.
4. Delete iuenginenew.dll, if it exists.


You may also be able to resolve this issue by deleting the files in your temporary Internet
cache. Follow the instructions below:
1. Close the Internet Explorer.
2. Right-click the Internet Explorer icon.
2. Click "Properties."
3. On the General tab, click "Delete Files."

brianboru - 25 Oct 2003 18:45 - 31 of 133

Kayak - If you have a pop up stopper running that will cause it!

arkwright - 25 Oct 2003 19:39 - 32 of 133

brianboru, tried that a couple of weeks ago and was then told it was not allowed by the administrator or some such thing.I thought 'sod it' it's a home computer for pete's sake. Never had any problems with critical updates before, you'd think microsoft would be able to update their own software so that users could still install critical updates, unless it's just me of course. Are there any other sites where Microsofts critical updates can be downloaded???

tia
A
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