Any users out there who can help? Just downloaded new software to mobile P800, can get charts, and news but no prices or any other info on the stockwatch.
TIA

Hil: If you ever come to lunch with us at our local pub beside IST, the seat of honour is, indeed, an old commode. Consider your reservation made.

Big Al: Feel free to email me, all input welcome.

riggerm: the rocket scientists will check it out tomorrow . . .


D.

Thanks for that MM. Alas another day without prices on stockwatch. Even managed to loose the charts this morning. Know you are doing your best, but still very frustrating.
Big Al is your system still ok?

riggerm

I had prices OK when I nipped out around lunchtime. Even got linked to the charts by tapping on the individual quote/chart in the watchlist. However, it was taking its time compared to previous version. I believe there is an update, but I've not had time to load it yet.

Maybe some tech whizz will paste the link or I'll see if I can dig it out from the Traders' Room.

Derek - will try to get an email away this evening.

Riggerm youre not alone Ive been having the same problem, Ive got the new download e-mailed to me Tuesday, theres no problem logging in but after putting in the tickers nothing just a blank screen, totally pi#* off

All,

Some users have experienced difficulty with the new software we launched on Tuesday, so there are some new installers for the PocketPC and Symbian phones now available. If you go to: http://www.moneyam.com/mobile and click on 'download' you will be able to get the files.

For the p800/p900, if you go to that link on your mobile, you will be able to download and install without your sync cradle if you want.

Any problems, please post below.

got it and it works many thanks

Burtey, Big Al thanks for replies, new download works!!!,last three days total nightmare.

Bullie to the rescue while I ate dinner, obviously!!

;-)))

I'd like to apologise to all you MoneyAM mobile users for the recent problems.

We tried to "improve" things by using a standard port number as this helps with other devices (Blackberry).

This worked OK, but we were mugged by the carriers (wireless Telcos) who have taken it upon themselves to buffer data on this port in some circumstances so that it doesn't always arrive in real time.

Once we diagnosed what was happening, we reverted to Plan A and all is now well.

Once again, my apologies, our team have worked diligently to resolve these and other issues.

Mea culpa.

Derek
(CEO, IST)

That would be Mea culpa :-)

K: Oops, my Latin isn't what it was . . .

Have downloaded today's update.

Stockwatch update is instant - wow!! So is link from stockwatch to quote screen - in fact, it is quicker than ever!! Nice one. Will see during "office" hours tomorrow.

Well done guys!

;-)

MM new system looks good, have found a problem, the news flag on RPT dosn't show up, even when selected, same for charts.

riggerm: that may well be related to a general problem that we seem to have had with newsflags. Back at base camp, the mobile information orginates on the same streaming servers as the web-based StockWatch before it is fed to the mobile networks.

Thanks for the feedback, that's what helps us get it right.