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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

maddoctor - 25 Nov 2003 12:36 - 1419 of 7315

IanT being cut off from streaming although have active account and paid upto date

covenant - 25 Nov 2003 12:47 - 1420 of 7315

So am I !!

little woman - 25 Nov 2003 12:48 - 1421 of 7315

Oh good, it's not just me then getting cut from streaming!

Mega Bucks - 25 Nov 2003 12:49 - 1422 of 7315

and me :-)houston we have a problem....

maddoctor - 25 Nov 2003 12:51 - 1423 of 7315

where are they all today , usually very prompt!!!

TullettJ (MoneyAM) - 25 Nov 2003 12:53 - 1424 of 7315

Are you all still having problems with the streaming?

J.

maddoctor - 25 Nov 2003 13:11 - 1425 of 7315

J. seems to have sorted itself , thanks

TullettJ (MoneyAM) - 25 Nov 2003 13:50 - 1426 of 7315

maddoctor,

not quite by itself, but close :)

J.

maddoctor - 25 Nov 2003 14:25 - 1427 of 7315

J. knew I 'd used the wrong wording :-)))))

mjwill - 25 Nov 2003 14:52 - 1428 of 7315

lost stockwatch streaming now
malc

Felix(MoneyAM) - 25 Nov 2003 14:54 - 1429 of 7315

mjwill,
if you close all your browser windows and restart, does that fix it?
F

mjwill - 25 Nov 2003 14:58 - 1430 of 7315

felix
back on now thanks
malc

PW Carnell - 25 Nov 2003 15:39 - 1431 of 7315

Why do we have to keep closing windows its a pain in the arse? -it doesnt happen on other sites.

TullettJ (MoneyAM) - 25 Nov 2003 17:35 - 1432 of 7315

PW Carnell,

No, on other sites you are asked to reboot your entire machine ;)

Its to do with sessions and maintaining state accross the website (HTTP is a stateless protocol, every transaction with the server is a 'new' transaction), should the session get its knickers in a twist, the easier way to rectify it is to restart your browsers. basically.

axdpc - 25 Nov 2003 18:35 - 1433 of 7315

MoneyAm,

How far back are the company news kept on AM? Thanks,

PINOY - 26 Nov 2003 08:29 - 1434 of 7315

Grey screens only on L2, anyone else

Haystack - 26 Nov 2003 09:01 - 1435 of 7315

Good to see the News flag has been added to the stockwatch page when used in Terminal

PINOY - 26 Nov 2003 09:14 - 1436 of 7315

Whats happened to support this morning, can't contact by phone and no response to mails

Felix(MoneyAM) - 26 Nov 2003 11:20 - 1437 of 7315

PINOY, no other L2 complaints. Can you try closing and restarting your browser?

F

PINOY - 26 Nov 2003 11:36 - 1438 of 7315

Felix, Thanks for the reply,
Have tried refresh. ctrl and F5. closing everything an also tried on 3 seperate comps but still grey screens....
Have just tried again but the same. Can still access s/watch Traders thread etc
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