If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

J. knew I 'd used the wrong wording :-)))))

lost stockwatch streaming now
malc

mjwill,
if you close all your browser windows and restart, does that fix it?
F

felix
back on now thanks
malc

Why do we have to keep closing windows its a pain in the arse? -it doesnt happen on other sites.

PW Carnell,

No, on other sites you are asked to reboot your entire machine ;)

Its to do with sessions and maintaining state accross the website (HTTP is a stateless protocol, every transaction with the server is a 'new' transaction), should the session get its knickers in a twist, the easier way to rectify it is to restart your browsers. basically.

MoneyAm,

How far back are the company news kept on AM? Thanks,

Grey screens only on L2, anyone else

Good to see the News flag has been added to the stockwatch page when used in Terminal

Whats happened to support this morning, can't contact by phone and no response to mails

PINOY, no other L2 complaints. Can you try closing and restarting your browser?

F

Felix, Thanks for the reply,
Have tried refresh. ctrl and F5. closing everything an also tried on 3 seperate comps but still grey screens....
Have just tried again but the same. Can still access s/watch Traders thread etc

PINOY, if you're on NTL I think they still have problems.

Still got problems with ntl in hertfordshire...

Kayak, Thank you . but trading from the Philipines and all other sites are up and running.

Sorry if this has already been posted - but I can't trawl through 1440 posts!

When (on the traders day thread) I hit the "more" button I go back, So eg if I was looking at post 135 of 170 and asked for MORE it goes back & gives me posts say 61-90!

If this is known - fair do's - if not - it's very annoying!!!

I can access moneyam without problems at work.However when I try to reach it at home,I keep getting this page is unavailable,try refesh or check your browser settings.As I am a complete dunce as regards techies,can anybody help,please.

Hi Sue 42,I think this happens if the last time you pressed "more" was at post 60.I notice there isn't always an "all messages" button.

Sector symbol (eg. UB05 etc) not accepted on Stockwatch watchlist.

axdpc, this is because you're on Premier subscription level. If you were on
Premier Plus, you'd be able to.
Click the 'Our Services' link at the bottom of this page for a
complete list of what's available at each level.
F