If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

maddoctor,

I will E mail you with a few ideas to try out that may help.

Ian

Thanks Ian

Are stockwatch and quote out of step. I am getting very different details for BDEV for instance. The stockwatch says say up 5p and quote says up 3.5p

Haystack,

I will take a at this.


Ian

This afternoon instead we're taking the scenic route!

1 20 ms 20 ms 20 ms 81-86-96-1.dsl.pipex.com [81.86.96.1]
2 * * * Request timed out.
3 20 ms 20 ms 20 ms POS5-0.GW1.LND9.ALTER.NET [146.188.63.129]
4 20 ms 20 ms 20 ms so-3-0-0.xr1.lnd9.alter.net [158.43.150.141]
5 20 ms 20 ms 20 ms POS3-0.cr1.lnd10.gbb.uk.uu.net [158.43.150.97]
6 20 ms 20 ms 20 ms pos1-0.cr1.lnd6.uk.gbb.uu.net [158.43.253.129]
7 20 ms 20 ms 20 ms srp2-0.br1.lnd6.uk.gbb.uu.net [158.43.194.234]
8 20 ms 20 ms 20 ms lon1-9.nildram.net [195.66.224.59]
9 60 ms 20 ms 20 ms lon1-10.nildram.net [195.149.20.141]
10 20 ms 60 ms 20 ms dxi-sol-gw.nildram.net [81.6.205.4]
11 20 ms 20 ms 61 ms 193.243.128.12
12 * * 20 ms www.moneyam.com [193.243.128.75]

Still got the coffee Ian. :(

However, I've just received my copy of OS 10.3 so I'll install that tonight and try again. Might cure it.

Kayak,

It seems that ALTERNET have decided the best route from you to us is via uu.net. Unfortunately there isnt much I can do about that :(

J.

Cant get into portfolio at the moment.
keep getting 500 servlett error. (cant cut and paste it to sent to you)
Have tried loging on again but still cant getin. Any ideas.Graeme.


java.lang.IllegalArgumentException: java.lang.ClassCastException@15674f3
at sun.reflect.GeneratedMethodAccessor1201.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at org.apache.struts.util.PropertyUtils.getSimpleProperty(PropertyUtils.java:717)
at org.apache.struts.util.PropertyUtils.getNestedProperty(PropertyUtils.java:426)
at org.apache.struts.util.PropertyUtils.getProperty(PropertyUtils.java:453)
at org.apache.struts.util.RequestUtils.lookup(RequestUtils.java:503)
at org.apache.struts.taglib.bean.WriteTag.doStartTag(WriteTag.java:179)
at _portfolio._portfolioTop__jsp._jspService(/usr/local/resin/webapps/shares/portfolio/portfolioTop.jsp:41)
at com.caucho.jsp.JavaPage.service(JavaPage.java:75)
at com.caucho.jsp.Page.subservice(Page.java:506)
at com.caucho.server.http.FilterChainPage.doFilter(FilterChainPage.java:182)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:222)
at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:103)
at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:80)
at org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1759)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1596)
at org.apache.struts.action.SecureActionServlet.process(SecureActionServlet.java:97)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)
at com.caucho.server.TcpConnection.run(TcpConnection.java:139)
at java.lang.Thread.run(Thread.java:534)

just tried again and this is what happens
thanks Graeme.

Dialup AOL 56k

1 150 ms 136 ms 142 ms rt-lohth08.proxy.aol.com [195.93.51.227]
2 200 ms 142 ms 143 ms accessl2-loh-G6-0-3.proxy.aol.com [195.93.51.252]
3 139 ms 142 ms 136 ms pop2-loh-P2-0.atdn.net [66.185.143.77]
4 138 ms 142 ms 142 ms so-6-0-0.gar2.London1.Level3.net [66.185.143.90]
5 134 ms 142 ms 129 ms ge-11-0.ipcolo2.London1.Level3.net [212.187.131.40]
6 192 ms 141 ms 148 ms unknown.Level3.net [212.187.151.66]
7 157 ms 153 ms 148 ms dex-252-79.dxi.net [212.95.252.79]
8 138 ms 130 ms 149 ms 193.243.128.12
9 166 ms 149 ms 149 ms www.moneyam.com [193.243.128.75]

Ian T , any thoughts on this problem of mine with the stockwatch and trades pages freezing. Could it be anything to do with freeserve , i.e. commands not getting thro'. Not a techie and this is driving me crazy.

maddoctor,

it may well be - do you have another pc you can try on a different isp?

Ian

Ian T , no sorry. Ian when I start everything is ok and then when I go to trades from stockwatch more than a couple of times it freezes on the trades page with no adverts. Cannot isolate the problem , last time on trades it just said downloading but didn,t.

Maddoctor,

I have contacted Joathan over this to see if he can spread any light on it - he will be here in a little while as he was working on the site until 4am this morning, kbut I will contact you with his findings as soon as possible.

Regards

Ian

thanks ian , cannot trade while this is going on

maddoctor,

there are no reported problems with the system at the moment - have sent you a mail with a few system change suggestions that may help.

Ian

KGF: 289.5 289.75 : MoneyAM 290.0 290.25

Time on MoneyAM correct. MoneyAM screen has not got focus. Clicked on MoneyAM browser screen. Price changes to 289.50 289.75.

New tick 289.25 289.75, MoneyAM no response. Now 289.25 289.5 still no move from MoneyAM. Click on MoneyAM browser. Price updated correctly.

Well, made the MoneyAM browser the primary (focus) window, ADVFN in background. Price changes on ADVFN, no change on MoneyAM primary window. So, there goes that theory...

I've noticed this problem on Win2000 and Win XP Pro. Using latest IE 6.0.2800 and MS Java.

Thanks,

Kyoto,

I will pass this onto Felix and Jonathan.

Ian

Ian , switched off xp firewall , no difference - switched off norton antivirus 2003 , no difference , b*gger , whats wrong. Used your service for months and months with no problem. As a non technie it seems that when the bar adverts fail to appear the page freezes , something your end????

maddoctor,

The adverts failing to load is usually a sign that something in your system is stopping them from loading - as soon as Jonathan gets here I will get him to contact you.

Ian

thanks Ian , the problem is at first the adverts do appear and then when I move a couple of times from stockwatch to trades and back again something stops a full load