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Sorry, I was referring to Blondie's problem, not Bones'. The problem is just that Betfair bar ranges of IP addresses which are allocated to US companies and ISPs. I don't think that AOL always route via the US for every user, I guess it must vary depending on network issues. If Bones and Blondie can open a DOS window and type

tracert www.betfair.com

and post the output (to copy, highlight with the mouse and type Return, then paste as normal), we can confirm whether that is the issue.

Your problem, Bones, is likely to be to do with AOL's cache proxy, the program at AOL that saves them internet costs by caching pages accessed. In IE check Tools/Internet Options/Connections tab/select connection/Settings (if you are using a router the settings will be under LAN settings). If 'use a proxy server' is ticked, untick it. If it is not ticked (much more likely) then it is a 'transparent proxy' and you can do nothing about it.

Kayak, how do I open a DOS window? (it's been a long time!)

Start/Programs/Accessories/Command Prompt (or MS-DOS prompt, depending on your version of Windows).

Kayak, I've done the trace and after 14 lines of data the remaining 16 say "request timed out". I'd like to copy it but the mouse has no effect and a right click shows "copy" greyed out.

Next?

Clicking and dragging the mouse should highlight the text. Otherwise try clicking on the top left hand corner of the window, then Edit/Select All.

It doesn't work, Kayak. It highlights everything but typing Return just does that and DOS doesn't recognise the command. Nothing goes to the clipboard.

Therefore, no option but to hand type:

Tracing route to betfair.com [212.62.21.228]
Over a maximum of 30 hops:

1 26ms 27ms 19ms rt-lostb14.dial.aol.com [195.93.23.46]
2 23ms 19ms 19ms iptfarmlb-los-ve3.proxy.aol.com [195.93.17.62]
3 28ms 20ms 29ms 172.17.169.27
4 27ms 19ms 19ms pop1-loh.P2-0.atdn.net [66.185.136.229]
5 27ms 29ms 29ms bb1-loh-P5-0.atdn.net [66.185.136.224]
6 27ms 19ms 19ms pop2-loh.P0-0.atdn.net [66.185.136.241]
7 27ms 19ms 19ms so-6-0-0.gar2.London1.Level3.net [66.185.143.90]
8 27ms 29ms 19ms ge-6-2.core2.London1.Level3.net [212.187.131.182]
9 27ms 30ms 29ms CABLE-WIRE.c2.Level3.net [212.73.240.170]
10 26ms 29ms 19ms so-7-0-0.zcr1.lnt.cw.net [166.63.222.41]
11 28ms 29ms 19ms so-3-0-0.bcr1.lnd.cw.net [166.63.163.221]
12 26ms 29ms 29ms 194.177.179.9
13 27ms 19ms 29ms pos-0-0-ahr2.lo1.cw.net [166.63.161.130]
14 27ms 29ms 29ms csr02-ve240.lndn01.exodus.net [64.69.188.3]
15 * * * Request timed out
16 * * * Request timed out
17 * * * Request timed out
18 * * * Request timed out
19 * * * Request timed out
20 * * * Request timed out
21 * * * Request timed out
22 * * * Request timed out
23 * * * Request timed out
24 * * * Request timed out
25 * * * Request timed out
26 * * * Request timed out
27 * * * Request timed out
28 * * * Request timed out
29 * * * Request timed out
30 * * * Request timed out

Trace complete.

Very sorry, by typing Return I meant hit the Enter key :-(

Anyway your route shows that you are not leaving the UK. It will be interesting to compare with Blondie's if he is able to do one.

This is mine:

Tracing route to betfair.com [212.62.21.228]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms ADSLRouter [192.168.2.1]
2 10 ms 10 ms 10 ms lo0-plusnet.pth-ag3.plus.net [195.166.128.64]
3 10 ms 10 ms 10 ms gi1-2.802.pth-gw4.plus.net [84.92.2.14]
4 10 ms 10 ms 10 ms 195.50.117.169
5 10 ms 10 ms 10 ms ge-1-0.core2.London1.Level3.net [212.187.131.14]

6 10 ms 10 ms 10 ms CABLE-WIRE.c2.Level3.net [212.73.240.170]
7 10 ms 10 ms 10 ms so-7-0-0-zcr1.lnt.cw.net [166.63.222.41]
8 10 ms 10 ms 50 ms so-3-0-0-bcr1.lnd.cw.net [166.63.163.221]
9 10 ms 10 ms 10 ms 194.177.179.9
10 10 ms 10 ms 10 ms pos-0-0-ahr2.lo1.cw.net [166.63.161.130]
11 10 ms 10 ms 20 ms csr02-ve240.lndn01.exodus.net [64.69.188.3]
12 * * * Request timed out.

Scrip

whatever they did during the outage yesterday hasnt done much good - refresh playing up at my end again

Steve,

I've just given up. AB Pro freezing also. That's it for the day (and crap it was too).

Afternoon all - hope you all did'nt miss the 3000% profit to be had on the Dubai tennis within the last hour, S. Mirza odds from 5 - 55 - 1.66, where else can one make a profit like this in 1 hour? wow. Share trading/ spread betting's dead! imho....

Hi all,

Bones, i have just spoken to betfair and they said that if i send them a photocopy of my driving licence,a utility bill,and the front of the card i'll be using by fax then they will set up my account for me no problem(as i am on AOL also). They said that they will be starting to ask people for proof soon anyway.

Kayak, thanks. Yours seem to score perfect 10s!!

Copper. That is what I had to do to open an account. I didn't think there was a choice to be honest :)

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\user1>
C:\Documents and Settings\user1>tracert www.betfair.com

Tracing route to betfair.com [212.62.21.228]
over a maximum of 30 hops:

1 13 ms 14 ms 15 ms rt-lostf13.dial.aol.com [195.93.23.173]
2 14 ms 14 ms 13 ms iptfarmlf-los-ve3.proxy.aol.com [195.93.17.190]

3 15 ms 14 ms 15 ms 172.17.169.92
4 16 ms 16 ms 16 ms pop2-loh-P2-0.atdn.net [66.185.143.77]
5 16 ms 16 ms 14 ms so-6-0-0.gar2.London1.Level3.net [66.185.143.90]

6 18 ms 15 ms 18 ms ge-6-1.core2.London1.Level3.net [212.187.131.150
]
7 17 ms 15 ms 16 ms CABLE-WIRE.c2.Level3.net [212.73.240.170]
8 16 ms 15 ms 18 ms so-7-0-0-zcr1.lnt.cw.net [166.63.222.41]
9 17 ms 16 ms 15 ms so-3-0-0-bcr1.lnd.cw.net [166.63.163.221]
10 16 ms 16 ms 16 ms 194.177.179.9
11 16 ms 16 ms 15 ms pos-0-0-ahr2.lo1.cw.net [166.63.161.130]
12 230 ms 17 ms 17 ms csr01-ve240.lndn01.exodus.net [64.69.188.2]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 *

Bones, the Tracert tool on Windows 2000 seems to produce each number rounded to the nearest 10ms, I've never worked out why. An ADSL modem/router is faster than a USB modem, which probably accounts for your higher numbers.

Good trace Copper and faster than Bones'. You are also not going via the US and should not therefore have problems.

What about mine Kayak, what does that tell ya??

Well i should'nt have but hav erung them anyway and they said to send docs and they will sort it. Bit worried i think!?

About people on AOL being from the US....Fraud an all that maybe

I think it's more to do with US residents not being allowed to gamble on the internet.