If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

maddoctor,

thank you for that information.

The one change that we did make at the end of last week will be taken out this evening (it is being done now)

Could you please let us know how things are tomorrow morning? I will be in from 0730, so you can contact me at: spooky@moneyam.com from then. Or feel free to call: 0870 770 8300.

Thanks.

J.

J , thanks , will do.

Is it me or is the repeated request to login problem back again?

Hi,
Apologies if these issues have been covered elsewhere.

When updating trade info (as I dont use streaming as Im fed up with all those extra messages about how to upgrade) it often takes an extremely long time to execute, reminds me of the days of dial-up connections.

Also I have to log on maybe 3 times a day on the existing page even though Ive not disconnected.

Yes Ive got Win2k with all the upgrades, IE6 latest version 512Mb RAM and a 2.6MHz chip and 512k broadband.

Cheers 2rara

Martini,

Not got it happening here. The servers are set to allow 16384 simulaneous sessions to run at the same time, so it shouldnt be a problem...

What pages is it happening on?

J.

J
Traders room was when I first noticed it. Was ticking a long ok for most of day in terminal windows on stockwatch levels 2 news ect.
M

Glad to see it's not just me. Terminal especially is very slow and required several logons (all panes). The Stockwatch slowing and stopping also happens. I automatically tried another PC and it happened there as well. I did multiple traceroutes and everything is ok (apart from occasional slow Nildram router). Seems like slow data response rather than slow network.
The advert loading really has a major negative impact on performance. Are all advert images heavily optimised to reduce size and detail and come from the fastest server link?

BrianTrayda,

We have amended our advert serving code this evening, am I am awaiting user feedback tomorrow to see if things have improved.

J.

Jonathan , bar adds loading OK at present - this has really caused me some grief this week

maddoctor,

Excellent news!

J.

Error message at money am.
I searched for an epic, which returned no results. I then clicked 'cancel' & received the following message!

Fly by night

Red

500 Servlet Exception

java.lang.NullPointerException
at com.deltastream.bboard.servlet.SearchThreads.serviceCitiWatch(SearchThreads.java:158)
at com.deltastream.bboard.servlet.SearchThreads.service(SearchThreads.java:47)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)
at com.caucho.server.TcpConnection.run(TcpConnection.java:139)
at java.lang.Thread.run(Thread.java:536)

Resin 2.1.11 (built Mon Sep 8 09:36:19 PDT 2003)

Red Underwing,

We will take a look into this.

Ian

Jonathan , ads loaded OK all day. Whatever it was please don't do it again :-))) and thanks for the support.

maddoctor,

I shall pass your thanks on to JT.

Regards

Ian

Ditto from me. No problems all day. Bring back the BBC [ad free] I say. ;)

Im glad everything was working for you today. The code that broke things will not be put back in place!

Ive just put in another server, so the site should be more even responsive. The other database server that was installed is working like a charm, and my systems monitoring stuff has not seen anything wrong for the last few days (apart from the errors you experienced)

Long may it continue!

J.

Do we have any further update on when/Whether we will be able to see the time an order was placed on the L2 screen?
Look forward to an update.
Thanks,
TT

TT,

I will find out for you and update you.

Ian

TT,

Just spoken to Mike and we are looking to get this up and running by the end of the month.

Regards

Ian

Ian, great news and thanks for the prompt response.
TT