Hello,

This evening at about 11pm I will be changing our login process.

During this process, which will take a few minutes only, MoneyAM will be unavailable, and it is also possible there will be a few login issues afterwards.

*if* you find you are having difficulty logging in after the change, can you please close down all your browsers (email too if you are using outlook please) and try again.

If you are still having difficulty then, please email support@moneyam.com and we will revert back to the old method.

The reverting will not happen until 630am.

Im sorry for the inconvenience this may cause you but it will help with future enhancement of the site.

J.

Melnibone,

The fact that you are being shown as not logged in after you have logged in, could be down to a cookie setting in your PC. You need to make sure you have session cookies enabled.

If you go offline or shut down your pc, next time you come to the site, you will have to login again - this is correct and how the system works.

Ian

Melnibone,

Over the next few days you should find the session stuff changing on your machine (it is taking a few days for the old cookies to expire)

From then you should be able to log in, then close the browsers and turn the computer off, but as long as you reaccess the site within 8 hours, it should not require a login any more.

J.

Thanks for the info, Ian.

I'll keep an eye on things and report back if I get
any problems.

Melnibone.