If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Red Underwing,

We will take a look into this.

Ian

Jonathan , ads loaded OK all day. Whatever it was please don't do it again :-))) and thanks for the support.

maddoctor,

I shall pass your thanks on to JT.

Regards

Ian

Ditto from me. No problems all day. Bring back the BBC [ad free] I say. ;)

Im glad everything was working for you today. The code that broke things will not be put back in place!

Ive just put in another server, so the site should be more even responsive. The other database server that was installed is working like a charm, and my systems monitoring stuff has not seen anything wrong for the last few days (apart from the errors you experienced)

Long may it continue!

J.

Do we have any further update on when/Whether we will be able to see the time an order was placed on the L2 screen?
Look forward to an update.
Thanks,
TT

TT,

I will find out for you and update you.

Ian

TT,

Just spoken to Mike and we are looking to get this up and running by the end of the month.

Regards

Ian

Ian, great news and thanks for the prompt response.
TT

.

Hi I cant get into stockwatch getting a message saying its not included in my subscription, when I click the upgrade here button I get :-

500 Servlet Exception
java.lang.NullPointerException
at com.deltastream.access.AccessManager.getSubscriptionType(AccessManager.java:275)
at com.deltastream.access.AccessManager.getUpgradeSubscriptionTypes(AccessManager.java:241)
at com.deltastream.user.struts.ManageAccountAction.perform(ManageAccountAction.java:79)
at com.deltastream.access.ActionWithLoginCheck.perform(ActionWithLoginCheck.java:73)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1787)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1586)
at org.apache.struts.action.SecureActionServlet.process(SecureActionServlet.java:97)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)
at com.caucho.server.TcpConnection.run(TcpConnection.java:139)
at java.lang.Thread.run(Thread.java:534)


--------------------------------------------------------------------------------
Resin 2.1.11 (built Mon Sep 8 09:36:19 PDT 2003)

Oh! I've got the same problem, spaceman.

It's back! Thanks to the wizard who fixed the bug!

Hi,

I have tried logging in as a number of you and have not been able to reproduce any of the problems people have been having.

Can you please check and post here if there are still issues?

thanks!

J.

Well I am back in now following the password reset, I am worried what happened though, has my account been hacked? I did NOT, definateley not get my password wrong.

Spaceman,

Dont worry, you account had *not* been hacked. Ill email you.

actually, just tried calling your mobile, no reply. will try in a bit.

Thanks.

Just got "DB Error: not found" all over the place - including when www.moneyam.com called.