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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

vasey - 15 Dec 2003 22:01 - 1519 of 7315

It's back! Thanks to the wizard who fixed the bug!

TullettJ (MoneyAM) - 15 Dec 2003 22:03 - 1520 of 7315

Hi,

I have tried logging in as a number of you and have not been able to reproduce any of the problems people have been having.

Can you please check and post here if there are still issues?

thanks!

J.

Spaceman - 16 Dec 2003 08:27 - 1521 of 7315

Well I am back in now following the password reset, I am worried what happened though, has my account been hacked? I did NOT, definateley not get my password wrong.

TullettJ (MoneyAM) - 16 Dec 2003 08:31 - 1522 of 7315

Spaceman,

Dont worry, you account had *not* been hacked. Ill email you.

TullettJ (MoneyAM) - 16 Dec 2003 08:32 - 1523 of 7315

actually, just tried calling your mobile, no reply. will try in a bit.

Spaceman - 16 Dec 2003 08:32 - 1524 of 7315

Thanks.

Spaceman - 16 Dec 2003 08:34 - 1525 of 7315

BrianTrayda - 16 Dec 2003 10:15 - 1526 of 7315

Just got "DB Error: not found" all over the place - including when www.moneyam.com called.

TullettJ (MoneyAM) - 16 Dec 2003 10:20 - 1527 of 7315

Fixed.

Never, ever let a muppet sysadmin amend code, especially when it involves database calls :)

/me stands in the corner with a dunces hat on.

BrianTrayda - 16 Dec 2003 10:27 - 1528 of 7315

begood.jpg:-)

vasey - 18 Dec 2003 09:01 - 1529 of 7315

Showing some interesting VWAP figures this morning. SMWH and ETL are examples! Anybody else?

IanT(MoneyAM) - 18 Dec 2003 09:02 - 1530 of 7315

vasey,

I will take a look at this.

Ian


EDIT: Vasey, the problem lies with our data supplier - they are looking into this for me.

EDIT: Vasey, these should now be fine - if you spot anymore please E mail me ian@moneyam.com

Ian

vasey - 18 Dec 2003 10:03 - 1531 of 7315

No, they are both fine now. Thanks for getting them corrected.

Sue 42 - 19 Dec 2003 16:33 - 1532 of 7315

When I search the threads for epic SAIL (which exists) it returns no results.

IanT(MoneyAM) - 19 Dec 2003 16:35 - 1533 of 7315

Sue,

We will look into this for you.

Regards

Ian

TullettJ (MoneyAM) - 19 Dec 2003 19:12 - 1534 of 7315

Sue 42,

Can you post the link to the thread which you know has the epic of SAIL?

If know the exact thread of reference I can do more investigation.

J.

TullettJ (MoneyAM) - 19 Dec 2003 20:39 - 1536 of 7315

Kayak,

Ta :)

Sue 42, I will have to investigate this when I get back into the office...

J.

mbbcat - 23 Dec 2003 08:46 - 1537 of 7315

how about more info on these ?

http://www.moneyam.com/TradersRoom/ShowPostList?fID=1&tID=1910

IanT(MoneyAM) - 23 Dec 2003 08:49 - 1538 of 7315

mbbcat,

not sure what you mean by this - can you explain a little more please?

Ian
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