Sharesmagazine
 Home   Log In   Register   Our Services   My Account   Contact   Help 
 Stockwatch   Level 2   Portfolio   Charts   Share Price   Awards   Market Scan   Videos   Broker Notes   Director Deals   Traders' Room 
 Funds   Trades   Terminal   Alerts   Heatmaps   News   Indices   Forward Diary   Forex Prices   Shares Magazine   Investors' Room 
 CFDs   Shares   SIPPs   ISAs   Forex   ETFs   Comparison Tables   Spread Betting 
You are NOT currently logged in
 
Register now or login to post to this thread.

Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Technet - 16 Feb 2004 18:00 - 1665 of 7315

Cheers Ian.
Using Firefox 0.8 with Sun JRE 1.5 Beta (1.42 doesn't work either)

jammyjimmy - 16 Feb 2004 22:52 - 1666 of 7315

What's happened to the jokes section? It's not working and It's not funny!!

Spaceman - 17 Feb 2004 08:35 - 1667 of 7315

getting this slow page refresh on the traders traders room page again today. I am on a different PC with a different ISP in a different town !

IanT(MoneyAM) - 17 Feb 2004 08:38 - 1668 of 7315

Spaceman - I have just tried a refresh on the traders room and it was very quick - I will keep an eye on this and let Jonathan know so that he may investigate to see whether there are any problems.

Regards

Ian

TullettJ (MoneyAM) - 17 Feb 2004 08:48 - 1669 of 7315

Spaceman,

Out of interest,does it load any quicker if you disable java?

I have a feeling that it may be slow loading due to the java applets that are in the header...

J.

Spaceman - 17 Feb 2004 09:30 - 1670 of 7315

J, not sure, what seems to happen is that it stalls as though its missed something, often if i stop then reload its virtually instant so I dont think its general lack fo resourse or anything like that. I will have a play leter but I am off out in a few mins.

TullettJ (MoneyAM) - 17 Feb 2004 09:56 - 1671 of 7315

Spaceman,

Is this the entire traders room, or just the traders thread on the traders room?

BrianTrayda - 17 Feb 2004 10:15 - 1672 of 7315

Just to add that I am getting 3 seconds from clicking on "Traders Room" to the logon screen and then after that about another 5 seconds to the thread list appearing.

IanT(MoneyAM) - 17 Feb 2004 10:16 - 1673 of 7315

Brian,

I will get Jonathan to take a look, but there are no problems at the moment.

Thanks

Ian

PeterG - 17 Feb 2004 10:25 - 1674 of 7315

I don't know if this is the same issue as others are having, but for a couple of weeks or so (since it had its make-over?) I've found the traders' thread very slow to open. The first time I access it in the day it's really slow - perhaps almost a minute with fast broadband conn. After that it's just 'quite slow'.

I've not had any log-in probs, though.

BrianTrayda - 17 Feb 2004 10:37 - 1675 of 7315

IanT - I've just installed a new Windows Server 2003 which has all the security stuff switched on by default (for the first time ever) it is moaning about all kinds of things including running an ActiveX control on the Home page. Has AM done more Advertising changes to the pages or is one of the adverts having an adverse effect?

Dil - 17 Feb 2004 11:09 - 1676 of 7315

Non streaming pages are behind the times again - this is at least the third time in the last two weeks.

IanT(MoneyAM) - 17 Feb 2004 11:23 - 1677 of 7315

Dil,

I will get JT to take a look.

Many apologies for the inconvenience.

Ian

Treblewide - 17 Feb 2004 23:47 - 1678 of 7315

you have a rogue cnadle on your indu chart..it skews the whole chart.
T

vasey - 18 Feb 2004 07:45 - 1679 of 7315

JT: whatever you were working on last night, the result is a very fast site this morning. Thank you.

TullettJ (MoneyAM) - 18 Feb 2004 08:02 - 1680 of 7315

vasey,

thanks, however im not going to be happy until we have had an entirely clear day...

J.

hilary - 18 Feb 2004 08:28 - 1681 of 7315

JT,

I don't know what you did last night, but I've been waiting 20 odd minutes for some of my Terminal views to load properly. I don't think I've got your e-mail address, but I'll send a screenshot to Ian's address ...... can you check his inbox in a few minutes time please?

TullettJ (MoneyAM) - 18 Feb 2004 08:31 - 1682 of 7315

JT,

I didnt change anything which would (or could) affect terminal.

Have you tried restarting your browsers and/or your computer (I know it is a pain, but unfortunately with MS windows it is often the cure to make of its problems.)

J.

DocProc - 18 Feb 2004 08:38 - 1683 of 7315

When I open the Trader's thread sometimes I get a little impatient and prematurely scroll down to the bottom before all the loading has happened.

What then happens is I see hundreds of vertical coloured lines. I had supposed it's all the chart section components still loading so slowly at the top. After a while - plop - all loaded OK.

But why does it only happen sometimes and not every time? I use a 56k plop modem, by the way.

Ah well. From time to time these things come along to try us, eh?

hilary - 18 Feb 2004 08:44 - 1684 of 7315

JT,

I'm rebooting as I type on a different machine. It's taking an eternity to log-in and load. Other websites are fine.
Register now or login to post to this thread.