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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

DocProc - 18 Feb 2004 08:38 - 1683 of 7315

When I open the Trader's thread sometimes I get a little impatient and prematurely scroll down to the bottom before all the loading has happened.

What then happens is I see hundreds of vertical coloured lines. I had supposed it's all the chart section components still loading so slowly at the top. After a while - plop - all loaded OK.

But why does it only happen sometimes and not every time? I use a 56k plop modem, by the way.

Ah well. From time to time these things come along to try us, eh?

hilary - 18 Feb 2004 08:44 - 1684 of 7315

JT,

I'm rebooting as I type on a different machine. It's taking an eternity to log-in and load. Other websites are fine.

Treblewide - 18 Feb 2004 08:53 - 1685 of 7315

JT....finding things very slow this morning...had to wait about 10 minutes for a refresh ot the traders thread
T

hilary - 18 Feb 2004 08:55 - 1686 of 7315

JT,

DMGT down 0.8% but showing red in % Gainers list (I can send a screenshot if you wish). Charts all seem to be straight lines (if only). Other machine only partly loaded following my last post.

Kayak - 18 Feb 2004 09:00 - 1687 of 7315

There is a problem with the intraday charts, only a minority of the database points seem to be being recorded so that the chart ends up as a small number of line segments, e.g. UKX.

Speed on the BB very fast but login a bit slow and occasional very slow page loads. I've been having these for a week or so but to be honest thought it might be my router.

Kayak - 18 Feb 2004 09:03 - 1688 of 7315

Uh-oh. BB getting much slower here now.

Maggot - 18 Feb 2004 09:09 - 1689 of 7315

Everything has been very slowtoday and unable to get charts most of the time. Just gone into the site again to see if it's any different.

Maggot - 18 Feb 2004 09:19 - 1690 of 7315

Much better now.

TullettJ (MoneyAM) - 18 Feb 2004 09:29 - 1691 of 7315

All,

The load on our main DB is now 'normal' and as such the site should be much faster.

We are going to be putting in place more code changes hopefully today which should improve things accross the board.

If I dont respond immediately to postings here, please dont worry, I will eventually, im currently on my own and am playing with the servers :)

Kayak - 18 Feb 2004 09:35 - 1692 of 7315

I wish I had servants to play with :-)

Felix(MoneyAM) - 18 Feb 2004 11:05 - 1693 of 7315

Treblewide, have fixed rogue candle. Thanks for pointing this out.
F

Treblewide - 18 Feb 2004 11:48 - 1694 of 7315

felix...thanks for fixing it :-)

hilary - 19 Feb 2004 12:59 - 1695 of 7315

I keep meaning to ask this, but never get round to it.

On Stockwatch, could the links to News, Trades, etc be altered to open a new window rather than open in the same window please?

Felix(MoneyAM) - 19 Feb 2004 13:12 - 1696 of 7315

This should not be too hard. Will see what I can do,
F

hilary - 19 Feb 2004 13:15 - 1697 of 7315

What a nice man. Thank you.

:o)

TullettJ (MoneyAM) - 19 Feb 2004 16:18 - 1698 of 7315

All,

How are you finding the site today? Any improvement on a few days ago?

Im trying to guage how good the changes have been for our userbase. For me everything seems a lot smoother and faster. And the pagers have been silent all day (famous last words...)

J.

porky - 19 Feb 2004 16:34 - 1699 of 7315

Running well could`nt ask for more.
Regards

Jules - 19 Feb 2004 16:40 - 1700 of 7315

sorryJ
I still get program not responding on the terminal when I scroll down on L2 of the shares showing. Has happened 3 times today and 5 times yesterday

TullettJ (MoneyAM) - 19 Feb 2004 16:42 - 1701 of 7315

Jules,

Can you give me a little more information:
OS you are running
How much memory you have available
Browser and version
Version of Java you are running
what else you are doing on the machine at the time

thanks.

Jules - 20 Feb 2004 07:58 - 1702 of 7315

J
As I am not a tech wizz, all I can tell you is that I have windows xp .Computer has intel4 pentium processor 3.0GHz,512 MB DDR RAm. 60GB hard disk.Microsoft VM java. When I had the sun java enabled the terminal would just disappear !!
All I have running on this machine is 3 terminal views open and i window with traders thread running.
TIA
Jules
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