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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

hilary - 19 Feb 2004 13:15 - 1697 of 7315

What a nice man. Thank you.

:o)

TullettJ (MoneyAM) - 19 Feb 2004 16:18 - 1698 of 7315

All,

How are you finding the site today? Any improvement on a few days ago?

Im trying to guage how good the changes have been for our userbase. For me everything seems a lot smoother and faster. And the pagers have been silent all day (famous last words...)

J.

porky - 19 Feb 2004 16:34 - 1699 of 7315

Running well could`nt ask for more.
Regards

Jules - 19 Feb 2004 16:40 - 1700 of 7315

sorryJ
I still get program not responding on the terminal when I scroll down on L2 of the shares showing. Has happened 3 times today and 5 times yesterday

TullettJ (MoneyAM) - 19 Feb 2004 16:42 - 1701 of 7315

Jules,

Can you give me a little more information:
OS you are running
How much memory you have available
Browser and version
Version of Java you are running
what else you are doing on the machine at the time

thanks.

Jules - 20 Feb 2004 07:58 - 1702 of 7315

J
As I am not a tech wizz, all I can tell you is that I have windows xp .Computer has intel4 pentium processor 3.0GHz,512 MB DDR RAm. 60GB hard disk.Microsoft VM java. When I had the sun java enabled the terminal would just disappear !!
All I have running on this machine is 3 terminal views open and i window with traders thread running.
TIA
Jules

TullettJ (MoneyAM) - 20 Feb 2004 08:32 - 1703 of 7315

Jules,

Can you try installing the Sun plugin again? terminal should work flawlessly with it...

J.

Mega Bucks - 20 Feb 2004 08:43 - 1704 of 7315

can you check out bby for me please it is not updating on stockwatch?????

Mega Bucks - 20 Feb 2004 08:46 - 1705 of 7315

forget about post 1703 sorted:-)

so sorry to trouble you:-)

hilary - 20 Feb 2004 09:03 - 1706 of 7315

JT,

I run Sun Java on my XP Pro machine (it won't work on my ME machine). Ian asked me to install it as a suggestion for overcoming a problem that I have with the yellow strip not updating properly with L2 views in Terminal. My opinion is that there's no noticeable difference between the Sun Java and MS Java.

Jules - 20 Feb 2004 09:23 - 1707 of 7315

JT
I installed the sun java plug in again and was immediately flicked off the terminal views. So have uninstalled it as it is uselss on this computer. Any other suggestions?

BrianTrayda - 20 Feb 2004 09:29 - 1708 of 7315

When Terminal was at the "release point" it was very fast and great to use. It is now so slow - loading and changing group epics - I rarely use it.
This is on a range of PC's and both Java's. And, no, it isn't the ADSL link.
Something I have noticed is that it consumes vast quantities of processing power when changing group epic. This is on a basic View of L2,StreamChart,StreamTrades,News,StaticChart,StaticQuote.

Ask Croc to run it on his remote PC's and check to see what he gets with a complex Terminal Streaming View.

Felix(MoneyAM) - 20 Feb 2004 09:52 - 1709 of 7315

BT, I've passed these comments back to the development team.
F

Felix(MoneyAM) - 20 Feb 2004 17:04 - 1710 of 7315

...and they came back with some ideas, I'm now looking at it.
F

MightyMicro - 20 Feb 2004 17:18 - 1711 of 7315

All,

FWIW, I'm using IE 5 on good 'ole Win98 on an IBM ThinkPad 366MHz, 288Mb RAM (I'm told it's good enough for management and that I don't need anything better :). I use the Sun Java plugin. All this stuff, including Terminal, just works for me. I'm hanging off the corporate LAN on 100Mb Ethernet through a proxy server to a max 2Mb microwave link to the Internet.

Jules, which version of IE are you using?

Cheers

D.

THEGOLFER - 23 Feb 2004 08:05 - 1712 of 7315

Can someone please suggest a reason why it can take me upto 10 mins to get streaming going with live prices and then within about 2 mins I am timed out!

Thanks

IanT(MoneyAM) - 23 Feb 2004 08:08 - 1713 of 7315

THEGOLFER,

Can you tell me what kind of connection you have there and what operating system you are running?

Ian

THEGOLFER - 23 Feb 2004 08:37 - 1714 of 7315

Ian

I am on companys local area network using windows NT4.

IanT(MoneyAM) - 23 Feb 2004 08:40 - 1715 of 7315

THEGOLFER,

There are currently no problems with the streaming services - I spoken to our technical team and they have confirmed that you are using a slightly older operating system which may be the cause of your problems. Would it be possible for you to try this on a slightly newer operating system to see if the applet downloads any faster?

Ian

THEGOLFER - 23 Feb 2004 08:45 - 1716 of 7315

Ian

Thanks for the feedback much appreciated. Not a lot I can do about the system although I believe we are migrating later this year to a new system so will have to wait and see what happens.

Thanks again
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