i am finally going to convert to Broadband, can anyone recommend an ISP I either should or shouldn't use based on your own experience. I am looking for cheap/reliable as the main criteria.

I have no vested interest in Telewest so I am happy to recommend their cable internet which is excellent if you are in their franchise area. It seems to be extremely reliable, fast and stable. Help line and self help are good from my experience. You need a network card in your PC and they provide the cable modem and install it for you.