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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

2Abbey - 19 May 2004 09:51 - 1750 of 11003

Initially my problem was one of setting up the Raid array in the bios, eventually sorted that by trying various combinations etc, the suggestions in the handbook didn't seem to work,

Optimist, just thought I would try one as I needed one new drive in any event and since the mobo supports raid i would give it a try. Heard good results as for speed etc.

In the process of updating for microsoft atm, big list!

Optimist - 19 May 2004 10:18 - 1751 of 11003

2Abbey

Thanks for your thoughts you should certainly have a fast machine. My only worry is that you now have two chances of disk failiure.

2Abbey - 22 May 2004 18:40 - 1752 of 11003

A lesson to us all!

Loaded up the software, just Xp at this point, then the modem software and logged on to the Microsoft site to get the relevant updates.

Problems started here, needed Service Pack 1 and other updates, initial file downloads and then a window appears initiating the remainder of the download. The window disappears!!

It seems that the computer had been struck with a virus, already!! Microsoft inform me that this is a symptom of the Sasser Worm virus.

Reformatted drives and reloaded software, then anti-virus software, then connected to the web. Seems you can't be too careful.

Optimist - 22 May 2004 18:49 - 1753 of 11003

2Abbey

Sorry to hear of your problems.

Make sure that the Win XP firewall is turned on before you connect. It is turned off by deffault.

prodman - 27 May 2004 10:51 - 1754 of 11003

Just a bit of info, been using "Nortons Internet Security 2004" for a while, but found it slows down quite a lot even after the upgrade, decided to bin it, had enough and installed "ZoneAlarm Security Suite" in it's place, web pages load so much faster, even the PC is faster, should have done it long time ago, now a very happy bunny.

Seymour Clearly - 28 May 2004 00:54 - 1755 of 11003

Sorry to come back with my Broadband problems but I am still not connected by Broadband :-(

I simply (at this stage) want to connect to the web using one PC - a new Medion machine. It has both wired network 10/100 socket and wireless. I am trying to connect it with a wireless adsl modem (3com Officeconnect 11g firewall router). I have tried disabling wireless, re-enabling it, at the moment the computer is showing Wireless network connection disabled, 1394 connection (whatever that is) disabled, and Local area connection enabled. The router is connected to the PC via the supplied cable, and the other end is connected to the microfilter.

When I try to type in the IP address for the router to set it up, it does not recognise it.

The router has the following lights:
DSL group of lights: Power - on, Sync - on, Online - off, WLAN - on.
LAN status group of lights: 1 - on. 2,3 & 4 - off.

I am at the end of my tether and am going balder by the minute. Any help / advice really would be appreciated.

I will not be able to retry again until tomorrow evening (unless someone is a night owl!) so I apologise if there seems to be no immediate response from me. I'm sure I'm missing something obvious.

TIA (again) :-)

Kayak - 28 May 2004 02:43 - 1756 of 11003

SC: what version of Windows are you using. Also not sure why you're using a cable between the PC and the router, if it's a wireless router. What IP address are you typing in? Try opening a DOS box and typing IPCONFIG and post up what comes out (highlight text with mouse, press Return and then ctrl-V to paste here). IEEE 1394 is a connection similar to USB, not relevant here.

Seymour Clearly - 28 May 2004 07:07 - 1757 of 11003

Kayak, it's XP home. Using a cable because they sent me one and I figured it was likely to be a more stable connection. Have also tried it with the cable connection disabled and wireless enabled.

Anyway, for IPconfig I get
Connection-specific DNS suffix.:
IP Address.............:192.168.1.2
Subnet Mask...........:255.255.255.0
Default Gateway..........:192.168.1.1

(i.e. nothing for connection specific DNS suffix). I tried this a while ago and didn't have a setting for Default gateway so I suppose i am making progress - but it doesn't mean a thing to me!

They ask me to type the IP address on the bottom (192.168.1.1) to setup the router modem but it says Web page unavailable while offline.

Thanks.

DocProc - 28 May 2004 08:49 - 1758 of 11003

SC

Erm...? Just a thought...

Have you actually registered properly with the ISP? Do you think they can technically accept you are a fully signed up punter? Is there anything you have missed doing in that respect?

Sequestor - 28 May 2004 08:55 - 1759 of 11003

this is a real stupid question, just noticed that having switched to streaming here from ` a competitor`, that my hard disc `ticks` like a clock on each change of price/news whatever, i`m sure it didn`t before, is it a different downloading system, or just me being paranoid about a fault?

thanks.

DocProc - 28 May 2004 09:01 - 1760 of 11003

The only stupid questions are the ones that never got asked.

Kayak - 28 May 2004 09:06 - 1761 of 11003

SC, in network properties/TCPIP do you have Obtain an IP address dynamically ticked. Is the reply Web page unavailable from your computer (standard web error page) or from the router (will look different). Also check Tools/Internet Options/Connections, should have Never Dial a Connection ticked and proxy server unticked under LAN options. Also reset the router (unplug or there may be a reset button).

Sequestor - 28 May 2004 09:09 - 1762 of 11003

very true doc, and the reason i`m paranoid is that i have just had a new mother board fitted , then a new hard disc, the second one, and many other problems fixed under warranty,on this bloody m/c, not wanting to get into a libel scene, but this crowd i bgt, from live in Asparagus country, if you get my drift, utter crap,

Sequestor - 28 May 2004 09:17 - 1763 of 11003

YESSS!
cheers kayak, never dial a connection`wasn`t ticked, `tis now, thanks a lot, I know its feeble , but it was getting on my nerves- cured

thanks again

DocProc - 28 May 2004 09:29 - 1764 of 11003

S

Gereat rant. :-) But nevertheless, only worth an 8/10

hehehehe

Kayak - 28 May 2004 09:33 - 1765 of 11003

Sequestor, that's a brilliant result since I didn't even know you had a problem :-) On the disk activity in monitor, I don't get it at all and would be surprised if you do. On the other hand there is a certain amount of residual disk activity in the background with Windows 2000 and XP even with nothing happening which you may be mistaking for it.

Sequestor - 28 May 2004 10:48 - 1766 of 11003

Kayak, that is very odd, I misread your post to SC as being to me, and ticked the " never dial a connection" as you suggested to him, it worked, the lord noves in a mysterious way, the residual noise from the hard disc i have got used to, however i have little hearing in my left ear,(tinnitus) my right ear has compensated and is very ` tuned in` ( the noise was quite a loud tick), the m/c is to my right,sorted.
trust me, I will say no more

Seymour Clearly - 28 May 2004 13:07 - 1767 of 11003

DocProc, fully signed up with Pipex, line has been enabled. If I unplug the thingy (can't remember what it's called - my age I suppose) I can hear the extra hiss on the line.

Will check my answers to Kayak's suggestion when I get home. Thanks for the help thus far folks - will keep you posted :-)

2Abbey - 28 May 2004 13:21 - 1768 of 11003

Just a quick word to let you know that my computer is up and running with the RAID harddrives working.

A lot quicker than one single IDE disc running at 7200, the pair of SATA discs run at 10k and the seek time is 4.9ms compared to 8ms.

Just goes to show that the weak link in the performance of the system is the data transfer rate from the Mobo to the hard drive rather than simply just the processor etc.

Doesn't sart up any quicker as some people seem to believe on other sites, as it still has to go thru the POST routine, but with an extra screen

Seymour Clearly - 29 May 2004 14:26 - 1769 of 11003

I hadn't got the "never dial a connection box checked". Can now access the router but still having difficulties. Will read the manual further and report back!
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