If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Trying to alter a watchlist and I get the following message:

The following stocks were not recognised, or are not available live on your current subscription level: BARC,HBOS,PON

And it keeps sending me back to the homepage when I switch portfolios.

Guys,

We are looking into this.

Ian

Ditto on L2 here!

Guys,

we have had a slight technical issue which should now be reolved can you close the browsers and restart them and you should now be able to access.

Please let me know if you have any further problems.

Apologies for the inconvenience.

Ian

streaming prices still not working for me.

Not connecting and a red traffic light.

ricardo,

I have just replied to your E mail, but to let you know, could you close your browser and log back in - this should clear the problem at your end.

The streaming services are now working finr, but you are seeing a problem caused by the issue we had earlier.

REgards

Ian

I've done that about four times.

Still not working.

ricardo,

as I said the streaming services are now working fine - I know it is an inconvenience, but could you restart your pc and try again?

Many apologies for this.

Ian

I have rebooted and it is still not working, I have also cleared my browser cache, history etc etc.

All other sites with prices work, it is not a problem my end.

ricardo,

I will E mail you with a few suggestions.

Ian

trades work,, and new watchlist work, but some how your problems have buggered my main watchlist.

I'll have to set it up again.

The only thing I can think of that may have caused this would be if you had an invalid stock in the list - could you send me a list of the stocks in the list that was causing the problem and I will see if I can reproduce it.

Again apologies for the inconvenience.

Ian

I've set it up again now

I tried adding cyh before it went pear shaped

I've also got the same problem, I was trying to add a stock before it went pear shaped and now it doesn't work at all.

Is the only answer to delete my whole list and add it back again then ?

I was also trying to add a stock round about the same time and have also lost my entire portfolio. Was trying to add ITH if that helps.

Guys,

Please accept my apologies, it seems that at the time we were experiencing problems at this end, it may have effected people trying to make changes to a watchlist- with the result of deletion of information.

Please accept my apologies for the inconvenience.

Regards

Ian

not getting any L2 for IMG?

EDIT - I am now, it was very very slow starting..

Spaceman,

We are looking into this at the moment - please accept my apologies.

Ian

All,

I will be uploading a new version of the BB tonight.

Kayak,
It will take into consideration *both* of your suggestions:
The lighter blue bg colour on the stripes and the different colours for the different thread status (unread, read and owner)

We are currently testing in our staging environment.

J.

The thread colours are 4

Read
Read but with more to read
Unread
Owner