If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Jon, unfortunately for your theory I'm on ADSL and also get the symptoms Doc describes. Firstly there is often a wait after the headers and before the body of the BB index, and secondly the strange lines on Croc's header (which I think are due to some bit of Java or whatever in his header).

However there are also many cases where the wait is before anything is displayed, i.e. with a white screen.

Generally speaking even though the ping from me to you is around 13ms the pages load much more slowly than, dare I mention them, no I don't :-0

Kayak,

Im not saying there isnt a problem, I am just pointing out that any delay that a 56k user experiences isnt just due to that possible problem...

The way tables are rendered in certain browsers can cause the white screen.

Ill try and start investigating the problem later this week.

J.

INDU is not streaming since 18:15 ...

K yep also the nas has stopped - have let them know

My money's on Kayak:))

is there a rogue order on astra(azn)2532 they are quoted as 2530/2534

sorry refreshed screen and gone

Dealer,

I can't see any rogue order matching this - can you rerfresh your screen to see if it is still there and if so can you tell me the time it has?

Ian

Keep getting connnection lost on l2

PW,

There is slight problem at the moment which is affecting some of our level 2 customers - we hope to have this reolved shortly.

Ian

The issue which was affecting some of oue L 2 clients has now been resolved - if your L 2 is still not connected, please close down the browser and re open - this should clear any residual problems.

Ian

The problem with pound signs and apostrophes coming out as question marks has returned, not here but with a number of other posters, including your very own PJacobs, see poker thread. I seem to remember it was a misconfigured server somewhere?

Kayak,

I have seen this on Pauls poker thread - I am not in the office at th moment, but I will get the tech boys to take a look.

Ian

Kayak,

Arse.

note to self: find out why /etc/environment isnt being loaded for all users.

fixed tho, thanks for pointing it out!

J.

Moneyam. The April calendar, accessed via Research, is misleadingly headed MAY and has 31 days in it! Worked out what it was, but it will confuse anyone going to it for the first time.
Regards.

Maggot,

Thank you for bringing this to our attention - I will get Geoff to take a look.

Ian

Ian. The ex-div date of April 7 for DVSG is now wrong - the company issued a statement on Feb 26 saying it should be April 14 (got thjis from the news on the 'Quote' page).

Ian. Disregard post 1859. The record date was altered to Apr 13 and I assumed ex-div was Apr 14. But Davis have sent me an e-mail saying it is April 7, as you have in research. Sorry for the error!!

As I understand it, on 2nd April 10 group TGR became Ashdene ASH.

I cannot get a chart for ASH although the trades are OK.

There is no joined up news to cover thsi transition.
Is there anything you can do to improve this situation?


Red

Red,

I will get the technical guys to take a look.

Ian