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Managed bugs and enhancements report thread (BUGS)     

IanT(MoneyAM) - 14 Feb 2008 07:40

This is the managed bugs and enhancements thread.

If you have any enhancements you would like to see on the site, or you have spotted a bug somewhere, please feel free to post here and we will investigate as necessary.

The postings to this thread will be cleared down on a regular basis. This will enable us and you to keep track of what is going on more easily.

Although this thread is monitored, should you have an issue that requires immediate attention, please e mail support@moneyam.com

Mo06 - 07 Jan 2019 08:43 - 187 of 459

Some bad data on the intraday chart of NMX1770:

Chart.aspx?Provider=Intra&Code=NMX1770&S

Mo06 - 09 Jan 2019 08:15 - 188 of 459

Does anyone actually monitor this thread ?

The bad data on the above chart is still there.

UKMoneyAM - 09 Jan 2019 11:50 - 189 of 459

Hi Mo06 - Thanks for your messages. I have spoken with IT who are looking into the issue. In the meantime, you can find the FTSE 350 Mining chart on our sister website, Shares.

https://www.sharesmagazine.co.uk/indices/index/NMX1770/charts

Thanks, Dee

Bones - 10 Jan 2019 13:15 - 190 of 459

Likewise, the 52 week highs table is all wrong, badly programmed I guess, as all kinds of shares are listed there many of whom are 30% - 50% below their recent highs. I first raised this here in late December.

In today’s market, there are very few stocks making 52 week highs but it would be good to know at a glance who they are.

Thanks in advance.

skinny - 10 Jan 2019 14:03 - 191 of 459

Bones - try JLG :-)

Bones - 10 Jan 2019 21:09 - 192 of 459

Thanks skinny. Nice looking chart :)

UKMoneyAM - 11 Jan 2019 10:30 - 193 of 459

Hi Bones - Thank you for your message. Our IT team are currently assessing our websites for any issues. We will try to resolve them as swiftly as possible. Please accept my apologies for any inconvenience caused.
Thanks, Dee

Bones - 11 Jan 2019 12:07 - 194 of 459

Thanks Dee.

cowshapedfish - 14 Jan 2019 09:40 - 195 of 459

charts not loading..thanks

Bel1ze8SA - 14 Jan 2019 12:24 - 196 of 459

yes ... charts are NOT loading, custom charts but mostly Live Intraday ... they load for a couple of seconds only...

UKMoneyAM - 14 Jan 2019 14:32 - 197 of 459

Hi both - Thanks for your messages. All is working correctly from our side now. Please could you send an email with a screenshot of the error to mediasupport@ajbell.co.uk if you are still having some difficulties and I will look into this immediately. Thanks, Dee

Bel1ze8SA - 15 Jan 2019 07:45 - 198 of 459

sorry unable to screenshot, but its quite simple... the intraday chart either fails to load, or loads for a short time and then disappears, leaving just the box below where we input our preferred settings.
The chart may or may not reappear later and will disappear again.

These were working perfectly well last week.
Issue continues this morning.

UPDATE .... custom chart failing as well today

UKMoneyAM - 15 Jan 2019 14:16 - 199 of 459

Hi Bel1ze8SA - Please can you provide me with the stock you are attempting to get the charts for? Thanks, Dee

skinny - 15 Jan 2019 14:22 - 200 of 459

Error 503 Backend fetch failed

UKMoneyAM - 15 Jan 2019 15:27 - 201 of 459

Hi Skinny - We had an issue with charts this morning, which has now been fixed. Please could you send me a screenshot of what you are currently experiencing to mediasupport@ajbell.co.uk

Thanks, Dee

Bel1ze8SA - 16 Jan 2019 09:08 - 202 of 459

Morning Dee ... seems fine today.... but it was all stock, so take your pick.

kimoldfield - 17 Jan 2019 12:47 - 203 of 459

Hi Dee, this message has popped up again. I have not logged on from another computer!

"You have logged on to MoneyAM Level 2 from another computer.
Your session has therefore been ended.

If you have any queries, please call 0207 378 4424."

iiwarm - 21 Jan 2019 12:31 - 204 of 459

Is the email I just received re moving to Shares genuine?

RKhan1958 - 21 Jan 2019 12:33 - 205 of 459

We lose free access to live share data (it is at least 15 mins delayed at 'Shares'). Thanks a lot.

greekman - 21 Jan 2019 12:37 - 206 of 459

Hi RKhan,

It does say,'live share prices' so I better received what they say or I will want my money back.
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