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BUGS - Report them here (BUGS)     

zzaxx99 - 24 Jan 2003 09:02

The "number unread" column doesn't work. When you come back to the site (and log-in again) the number unread is being reset to the number of messages in the thread.

Also, though I can't put my finger on what the exact circumstances are, I'm havoing to log-in over and over again, which is really getting on my wick.

lurker - 24 Jan 2003 12:32 - 19 of 170

Diogenes - the losing of watchlist data should not happen. As Mighty Micro's post says, AM had some operational problems earlier which are now fixed. It is likely that this was behind your problems. No other similar experiences had been reported during AM's extensive beta testing. ie it should all be OK now.

Hmm, must either stop posting or change my username!

Bullshare - 24 Jan 2003 12:36 - 20 of 170

Diogenes : The 0limited description is there but under the fold so might have been missed.

*limited format is a contended system. Operating on a 'first in first off' basis. To enable us to provide a free live price service we will set a limit to the number of users who can log on at any one time. Once the limit has been reached the first person logged on will be the first to be logged off by our servers.

FelixMoneyAM - 24 Jan 2003 12:37 - 21 of 170

About the portfolio system (which I wrote...) It doesn't currently use the
cash position in any of the tabled calculations - we're planning to add
'cashflow' pages later which make more extensive use of it.
This is all explained in the Portfolio section in the FAQ, but do
email support if this doesn't make it clear,
Best wishes
Felix (MoneyAM)

IanT(MoneyAM) - 24 Jan 2003 12:42 - 22 of 170

If anyone has a specific question they would like to ask then please feel free to e mail me and I will answer them for you.

My e mail is support@moneyam.com

Thanks
Ian Taylor

Diogenes - 24 Jan 2003 12:52 - 23 of 170

Lurker: well, my watchlist is blank, apart from two stocks that I have reentered, and if no one knows why it went blank it's going to happen again. So good luck to you all, but I'm not going to waste any more time reentering it or my portfolio.

Bullshare: thanks, I missed the footnote. Limited clearly does mean exactly what I thought it meant, so that is not the reason my watchlist went blank. I'll just have to give you a bit more time to sort out the bugs. :-\

kajman - 24 Jan 2003 23:19 - 24 of 170

From the FAQ section
---
Q: Why do you have so many different levels of subscription on offer?
A: This is to enable our subscribers to choose the level that is most applicable to their needs. The different levels of subscription are as follows
----
(they seem to be written in invisible ink)

hightone - 25 Jan 2003 11:54 - 25 of 170

Asa James seem to be everywhere is that normall or is it more a virus thing
(-: .

HT.

robber - 26 Jan 2003 07:50 - 26 of 170

dont know if this is by design or not but when dsoing a BB search the saystem only returns hits for the room that you are currently in and not the one next door.

kajman - 27 Jan 2003 10:45 - 27 of 170

At the top of the thread list in the Investors room is a button to "MAC/PC Clinic".

However it just asks me to log in again. My guess is that it is pointing to the thread in the Traders Room, which isn't accessable on the free service.

(That maybe by design but it is not explained)

kajman - 27 Jan 2003 10:51 - 28 of 170

This maybe a browser problem here - but when I switch from a streaming page (eg Stockwatch) to another page (eg Bulletin Board) I get a big white box where the streaming used to be. This box is always there - I have to close the browser down, and fire it up again.

I'm using IE5.5
Any ideas?

alecm - 27 Jan 2003 16:47 - 29 of 170

Hi there, when i try to go into some threads, i get sent to the registration thread, this thread does it to me....

http://www.moneyam.com/TradersRoom/ShowPostList?fID=1&tID=598

Am i doing something wrong..?? or do i need to register for a different subscription to get there..???

Rgds Alec....

TullettJ (MoneyAM) - 27 Jan 2003 17:17 - 30 of 170

alecm,

If you are a free user, you can only view and post in the Investors' Room. You need to become a paid subscriber to view posts in the Traders' Room.

Hope this helps,

J.

Gadget - 27 Jan 2003 17:25 - 31 of 170

tullettj - In the FAQ it describes the different options (or should do).
"Q: Why do you have so many different levels of subscription on offer?
A: This is to enable our subscribers to choose the level that is most applicable to their needs. The different levels of subscription are as follows"

Could you finish off the description of the 3 options?
Thanks

TullettJ (MoneyAM) - 27 Jan 2003 20:24 - 32 of 170

Gadget,

I will have to pass this onto our customer services people, ill forward them your query now!

J.

alecm - 28 Jan 2003 07:32 - 33 of 170

Ok, thanks...

Where can i find a list of what the different subscriptions consist of..??

IanT(MoneyAM) - 28 Jan 2003 07:52 - 34 of 170

alecm,

If you click on the our services banner (flashing blue and orange on the homepage), this will bring you up a breakdown on the different levels of subscription.

Hope this helps Ian

Kayak - 28 Jan 2003 07:55 - 35 of 170

Ian, the fact that the question keeps being asked means the information needs to be much more easily available. Most people never read the home page. I tried looking for the information one evening and couldn't find it for the life of me until someone else posted a URL. Suggest you put it also in the more obvious places, e.g. under the register tab (which by the way gives me page not found from here) and under Upgrade Subscription Level from My Account.

TullettJ (MoneyAM) - 28 Jan 2003 08:05 - 36 of 170

Kayak,

Thanks for finding the broken links, fixed!

J.

alecm - 28 Jan 2003 08:07 - 37 of 170

one thing i have noticed , is a lot of buys are being reported as sells this morning, i take it you already know about that though....

alecm - 28 Jan 2003 08:13 - 38 of 170

i must be going bonkers, cant see 'services' button anywhere.....

Something else needs sorting, Navigation.....Not too easy at first glance.....
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