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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

ThePlayboy - 21 Apr 2004 07:48 - 1989 of 7315

tullet site seems quicker so far this morning well done!

TullettJ (MoneyAM) - 21 Apr 2004 07:50 - 1990 of 7315

ThePlayboy,

Ill wait until we are really busy before I start to feel pleased with myself :)

J.

ThePlayboy - 21 Apr 2004 07:56 - 1991 of 7315

you wo,nt believe it has slowed a little now:( will chat later!

IanT(MoneyAM) - 21 Apr 2004 07:58 - 1992 of 7315

I will pass this onto Jonathan.

Ian

ThePlayboy - 21 Apr 2004 10:36 - 1993 of 7315

Back to slow, not as slow as yesterday, just moved back form IR to trader and got logged out, had to log back in again!

prodman - 21 Apr 2004 10:37 - 1994 of 7315

Back to very slow again.

maddoctor - 21 Apr 2004 10:53 - 1995 of 7315

Ian , as a non - technie anything I say needs taking with a pinch of salt especially as I am on dialup but in respect of "slowness" , seems to me the adserver is very very slow now , anyway for me and annoying on the stockwatch waiting for the bar ads to load

IanT(MoneyAM) - 21 Apr 2004 11:23 - 1996 of 7315

maddoctor,

This would primarily be caused by the fact that you are on dial up, but I will pass this onto Jonathan to see if there is anything he can tweak.

Ian

maddoctor - 21 Apr 2004 11:27 - 1997 of 7315

Ian , Ta

TullettJ (MoneyAM) - 21 Apr 2004 11:30 - 1998 of 7315

maddoctor,

Just looking at the size of the advert on the top of the page that has just laoded for me, it is 15k. At that size, you would be looking at it taking around 2-3 seconds just to download that one advert.

If you couple that with the downloading of the HTML and the applets requried to run the side, it will always be fairly slow on dialup.

Broadband is so cheap now-adays, are you not able to upgrade?

maddoctor - 21 Apr 2004 11:42 - 1999 of 7315

TulletJ , just got broadband in my area , want to upgrade when I purchase a new computer and that is dependent over the next few months in being able to see my way to stop loosing!!!!

TullettJ (MoneyAM) - 21 Apr 2004 12:02 - 2000 of 7315

maddoctor,

stop investing ;)

J.

maddoctor - 21 Apr 2004 12:10 - 2001 of 7315

TulletJ , don't think you should be saying that , you'd lose a customer!!! :-))

ThePlayboy - 21 Apr 2004 12:12 - 2002 of 7315

Mad-get your wallet out:)

Maggot - 22 Apr 2004 10:04 - 2003 of 7315

Ian. A question. I am a Shares mag subscriber, but it has recently failed to get here until Friday. Am I able to read it on-line? The site message was that I needed to upgrade my subs to do this. Do I? If not, how do I access it online?

IanT(MoneyAM) - 22 Apr 2004 10:07 - 2004 of 7315

maggot,

In answer to your question, yes you can read it online - I can add it onto your account - all I need you to do is E mail me with your subscription number which is the one that begins with three zero's (if you don't have it, please call Shares on 01444 475661.

(Don't post the number here is it is your personal subs number)

Thanks

Ian

Duckman - 22 Apr 2004 15:54 - 2005 of 7315

Ian,
I am having trouble with my level II access again, I keep trying to eamil moneyam but it is being rejected..........failure notice says that the email has been identified as 'spam'

this has happened several times and I have the correct address as I am replying to one of your earlier emails!!

Duckman - 23 Apr 2004 08:05 - 2006 of 7315

hello

Duckman - 23 Apr 2004 08:36 - 2007 of 7315

Ian, I received your 'test' email and replied but it failed.

message says:
:
193.243.128.100 failed after I sent the message.
Remote host said: 550 Error: This message has been identified as SPAM!


I have tested my email by sending emails to others who have received them,
can you please help to resolve

Bullshare - 23 Apr 2004 10:07 - 2008 of 7315

Duckman. Can't understand why the email is being rejected.I presume its your hotmail address. If you click on my name in the BB list you can send me a private maessage which should get through and i can have a look at your problem.


Mike

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