If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Ian , as a non - technie anything I say needs taking with a pinch of salt especially as I am on dialup but in respect of "slowness" , seems to me the adserver is very very slow now , anyway for me and annoying on the stockwatch waiting for the bar ads to load

maddoctor,

This would primarily be caused by the fact that you are on dial up, but I will pass this onto Jonathan to see if there is anything he can tweak.

Ian

Ian , Ta

maddoctor,

Just looking at the size of the advert on the top of the page that has just laoded for me, it is 15k. At that size, you would be looking at it taking around 2-3 seconds just to download that one advert.

If you couple that with the downloading of the HTML and the applets requried to run the side, it will always be fairly slow on dialup.

Broadband is so cheap now-adays, are you not able to upgrade?

TulletJ , just got broadband in my area , want to upgrade when I purchase a new computer and that is dependent over the next few months in being able to see my way to stop loosing!!!!

maddoctor,

stop investing ;)

J.

TulletJ , don't think you should be saying that , you'd lose a customer!!! :-))

Mad-get your wallet out:)

Ian. A question. I am a Shares mag subscriber, but it has recently failed to get here until Friday. Am I able to read it on-line? The site message was that I needed to upgrade my subs to do this. Do I? If not, how do I access it online?

maggot,

In answer to your question, yes you can read it online - I can add it onto your account - all I need you to do is E mail me with your subscription number which is the one that begins with three zero's (if you don't have it, please call Shares on 01444 475661.

(Don't post the number here is it is your personal subs number)

Thanks

Ian

Ian,
I am having trouble with my level II access again, I keep trying to eamil moneyam but it is being rejected..........failure notice says that the email has been identified as 'spam'

this has happened several times and I have the correct address as I am replying to one of your earlier emails!!

hello

Ian, I received your 'test' email and replied but it failed.

message says:
:
193.243.128.100 failed after I sent the message.
Remote host said: 550 Error: This message has been identified as SPAM!


I have tested my email by sending emails to others who have received them,
can you please help to resolve

Duckman. Can't understand why the email is being rejected.I presume its your hotmail address. If you click on my name in the BB list you can send me a private maessage which should get through and i can have a look at your problem.


Mike

IBB in case you missed it.
http://www.moneyam.com/InvestorsRoom/ShowPostList?fID=1&tID=2978
M

martini thanks.

spped of site still much better for me these past couple of days well done!

Help. Have just upgraded to a windows XP machine. Now when I log in to Money AM I can end up with a blank screen. I first get the homepage, then the login page, then onto my chosen page. Sometimes this is blank.

I am also clicking on Stockwatch and this comes up as blank but the bottom of the screen indocates "Done". Still OK with my two other PC's. Wassup??

SC: Sounds like you need to download the Java VM plugin for your browser.

See http://www.java.com/en/download/windows_automatic.jsp

Microsoft have not yet enacted their new love-in with Sun, so you'll have to give them a little help . . .

Derek

Thanks Derek, will download it whilst asleep.

Rob.