Is there a problem with the site's log in/out facility?
It is proving really annoying as over the last two days
after having logged in, the 'home page' states I am not logged
in but on trying to re-log in, it decides finally I am in fact
logged in after all - the same thing is occurring with
logging out. Not a big deal I know, but irritating!!!

stockbunny,

Has this problem just started to occurr?

can you also tell me when you log out is the same thing happening - i.e. does it still say you are logged in and then after a second attempt say you are logged out?

Finally, could you make sur ethat you have session cookies enabled on your browser?

Thanks

Ian

Ian,
1. Problem has occurred over last couple of days only.
2. Yes it seems 'confused' initially when I log in or out.
3. 'Session cookies' ??? Pass....
Please advise - ta!

stockbunny,

below are some instructions on how to check and enable your session cookies e mail me if you have any problems:

ian@moneyam.com

"Thank you for contacting MoneyAM.

From what you have told us, it seems that your browser is not accepting
what are called 'session cookies', this has the effect of not letting you
log onto http://www.MoneyAM.com/

In Internet Explorer 6 to enable session cookies, please do the following:
Go to the 'Tools' menu, click 'Internet Options', then go to the 'Privacy'
tab and finally click on the 'Advanced' button.

In there you should see an option which reads:
'Always allow session cookies'

Please ensure that is checked (with a tick in the box) before trying to
log into MoneyAM again.

Everything should now work, and you should be able to log into MoneyAM
successfully."

One small thing I have noticed in the last couple of days Ian,is when I have logged in ok and then click stockwatch,it takes me back to the log in page, I click on login again, then it takes me to the stockwatch,no problem but it hasen`t happened in the past.
hope this helpsRegards.

porky,

we are taking a look into this - could you check your cookies with the information in the last post I made.

Thanks

Ian

Hello,

when you say 'the last few days', is there any chance you can be more specific? I have installed 3 bits of new hardware this week, and what day it started will help me narrow down which piece of hardware may be causing it.

thanks!

I first noticed this on Tuesday and didn`t give it much attention until it happened a few times.
My cookies are enabled,and my browser is the Camino browser for the Applemac.
It happened with the other browser I sometimes use, which is the Mozzila Browser Firebird.
I no longer use I.E. too slow on the Applemac.
Regards.

Hi Ian T,
I had terrible problems for a few days but it has returned to normal.rgds aj

Thanks for the info aj

Ian

Just had to sign out and back in (15.17) and it all went like
clockwork, so presumably you guys have done something clever at
your end...?

stockbunny,

no, nothing done yet. However i have located the source of the problem, and it will be resolved in the next release of MoneyAM (hopefully later today)

J.