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[Site Outage] Outage a few moments ago. (DOWN)
TullettJ (MoneyAM)
- 21 Mar 2006 14:37
Hello,
Unfortunately we have needed to restore from a backup everyone's Stockwatch lists, newswatch lists and terminal views.
The backup was from last night (midnight), so any changes that have been made since then will have been reverted.
We're very sorry for any inconvenience this may cause.
J.
Unfortunately we have needed to restore from a backup everyone's Stockwatch lists, newswatch lists and terminal views.
The backup was from last night (midnight), so any changes that have been made since then will have been reverted.
We're very sorry for any inconvenience this may cause.
J.
abaccus - 21 Mar 2006 15:24 - 2 of 56
Thanks for the info. Thought I'd had a senior momment! Bought some CTM, thought I'd look in and they had gone. Had me questioning myself for a short time
PW Carnell - 23 Mar 2006 08:17 - 3 of 56
These little outages are becoming adaily occurrence particularly with l2 -whats going on?
IanT(MoneyAM)
- 23 Mar 2006 08:21
- 4 of 56
PW,
Apologies for this - JT will be looking into it and posting here
Ian
Apologies for this - JT will be looking into it and posting here
Ian
Kyoto
- 23 Mar 2006 08:24
- 5 of 56
PW - I'm sure MoneyAM will get on top of these problems eventually. Etrade can't be happy about sending messages out every other day apologising for the loss of the L2 service. They won't get their DMA commissions if their customers can't see the book!
IanT(MoneyAM)
- 23 Mar 2006 08:28
- 6 of 56
Let me assure you that we are working on waht has been causing these temporary outages and at this point all I can do is apologise. However, as soon as we have resolved this we will update you.
The site should now be fully operational
Ian
The site should now be fully operational
Ian
Kyoto
- 23 Mar 2006 08:32
- 7 of 56
Ian - I can lend you my old IT hammer if all else fails :-) Good luck with the bug hunt.
TullettJ (MoneyAM)
- 23 Mar 2006 08:48
- 8 of 56
Hi,
I believe I have stabilised the site now and I am investigating the cause of these problems.
J.
I believe I have stabilised the site now and I am investigating the cause of these problems.
J.
DITCHPIG - 23 Mar 2006 15:18 - 9 of 56
I know you are trying to compete with @dvfn but there's no need to copy everything they do!
PW Carnell - 24 Mar 2006 16:09 - 10 of 56
l2 down again?
TullettJ (MoneyAM)
- 24 Mar 2006 16:11
- 11 of 56
Hello,
I've been working on the outage problems for the last 48 hours or so and have found the cause. I will be working with our software vendor during the coming week to get the root cause resolved.
Thank you for your patience while we resolve these troubles.
J.
I've been working on the outage problems for the last 48 hours or so and have found the cause. I will be working with our software vendor during the coming week to get the root cause resolved.
Thank you for your patience while we resolve these troubles.
J.
IanT(MoneyAM)
- 24 Mar 2006 16:12
- 12 of 56
PW,
Should be coming back to you now - again I apologise.
JT has been working on several theories s to why this is happening, and this latest short outage has proved one for him - therefore we should now be able to fully resolve this.
Regards
Ian
Should be coming back to you now - again I apologise.
JT has been working on several theories s to why this is happening, and this latest short outage has proved one for him - therefore we should now be able to fully resolve this.
Regards
Ian
PW Carnell - 27 Mar 2006 08:24 - 13 of 56
yet another ?
KEAYDIAN
- 27 Mar 2006 08:25
- 14 of 56
Frustrating
IanT(MoneyAM)
- 27 Mar 2006 08:26
- 15 of 56
PW,
Again I can only apologise at this point - please rest assured we are working to resolve this, and hope to have a permanent fix in place as soon as possible.
Ian
Again I can only apologise at this point - please rest assured we are working to resolve this, and hope to have a permanent fix in place as soon as possible.
Ian
TullettJ (MoneyAM)
- 27 Mar 2006 12:10
- 16 of 56
We have a support request logged with one of our software providers regarding this issue.
Meanwhile we're doing everything we can to stop it from occuring.
Your patience during this time is appreciated.
J.
Meanwhile we're doing everything we can to stop it from occuring.
Your patience during this time is appreciated.
J.
PW Carnell - 30 Mar 2006 08:26 - 17 of 56
WHY?
KEAYDIAN
- 30 Mar 2006 08:29
- 18 of 56
Twice today
TullettJ (MoneyAM)
- 30 Mar 2006 08:30
- 19 of 56
PW Carnell,
Please see posts 11,15 and 16.
As soon as there is more information, it'll be posted.
J.
Please see posts 11,15 and 16.
As soon as there is more information, it'll be posted.
J.
Fundamentalist
- 30 Mar 2006 11:12
- 20 of 56
Site seems very poor this am - have had two occasions of "down for essential maintenance"
IanT(MoneyAM)
- 30 Mar 2006 11:14
- 21 of 56
Fundamentalist,
Please accept my apologies, we have had technical issues this morning which are related to the problem we are working to resolve. JT will update when he has been able to isolate the cause and resolve it,
Ian
Please accept my apologies, we have had technical issues this morning which are related to the problem we are working to resolve. JT will update when he has been able to isolate the cause and resolve it,
Ian
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