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money am mobile help required     

riggerm - 10 Aug 2004 21:31

Any users out there who can help? Just downloaded new software to mobile P800, can get charts, and news but no prices or any other info on the stockwatch.
TIA

riggerm - 12 Aug 2004 19:59 - 20 of 27

Burtey, Big Al thanks for replies, new download works!!!,last three days total nightmare.

Big Al - 12 Aug 2004 20:07 - 21 of 27

Bullie to the rescue while I ate dinner, obviously!!

;-)))

MightyMicro - 12 Aug 2004 20:19 - 22 of 27

I'd like to apologise to all you MoneyAM mobile users for the recent problems.

We tried to "improve" things by using a standard port number as this helps with other devices (Blackberry).

This worked OK, but we were mugged by the carriers (wireless Telcos) who have taken it upon themselves to buffer data on this port in some circumstances so that it doesn't always arrive in real time.

Once we diagnosed what was happening, we reverted to Plan A and all is now well.

Once again, my apologies, our team have worked diligently to resolve these and other issues.

Mea culpa.

Derek
(CEO, IST)

Kayak - 12 Aug 2004 20:24 - 23 of 27

That would be Mea culpa :-)

MightyMicro - 12 Aug 2004 20:33 - 24 of 27

K: Oops, my Latin isn't what it was . . .

Big Al - 12 Aug 2004 20:49 - 25 of 27

Have downloaded today's update.

Stockwatch update is instant - wow!! So is link from stockwatch to quote screen - in fact, it is quicker than ever!! Nice one. Will see during "office" hours tomorrow.

Well done guys!

;-)

riggerm - 13 Aug 2004 18:22 - 26 of 27

MM new system looks good, have found a problem, the news flag on RPT dosn't show up, even when selected, same for charts.

MightyMicro - 13 Aug 2004 21:39 - 27 of 27

riggerm: that may well be related to a general problem that we seem to have had with newsflags. Back at base camp, the mobile information orginates on the same streaming servers as the web-based StockWatch before it is fed to the mobile networks.

Thanks for the feedback, that's what helps us get it right.

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