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Maintenance: Site downtime Friday 6th August @ 23:45.     

TullettJ (MoneyAM) - 05 Aug 2004 13:18

Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

SueHelen - 10 Aug 2004 09:40 - 205 of 616

Hi Richard, the FTSE 100 streaming will stay delayed now by fifteen minutes. Apparently we were enjoying the FTSE100 streaming free for the last few months as FTSE100 streaming is only available to those who have a plus subscription such as Active Plus. I am on Active and if we look at the subscription page it does not state that we should be enjoying FTSE100 streaming.

john50 - 10 Aug 2004 09:45 - 206 of 616

streaming back on. Sue cant be very pleasant not being active

mrsigns - 10 Aug 2004 09:52 - 207 of 616

i thought this was all live streaming and am slightly confused. can anyone help please?

2Richard2 - 10 Aug 2004 09:59 - 208 of 616

Look at yesterdays posts on Stockwatch & Quotes thread - might help.
R

The Other Kevin - 10 Aug 2004 10:01 - 209 of 616

Just noticed that in Stockwatch, the Buy Vol, Sell Vol and ? Vol totals don't add up to the Cum Vol in some cases. Perhaps it was always so or is this another bug in the new system?

Also just noticed that in the % col of Stockwatch some of the figures have the % sign after them and some don't. Just curious.

brain2brain - 10 Aug 2004 10:07 - 210 of 616

Ian

I seem to have a mismatch (several of them in fact) between what I see on stockwatch and what I see in my portfolio. I don't believe it is a time delay. For example TPT is showing a small loss in my portfolio but a small gain in stockwatch. This discrepancy has been there for some time.

Cheers

B2B

utilisada - 10 Aug 2004 10:16 - 211 of 616

B2B

Is this discrepancy just a matter of a few pounds?

Tokyo - 10 Aug 2004 10:41 - 212 of 616

I have the same problem between my portfolio and stockwatch, my portfolio is showing some stock up (PET), which is actually down today and some down which have actually not moved (FBT)

Oakapples142 - 10 Aug 2004 10:44 - 213 of 616


Can we have an official expla nation please on why FTSE delayed 15 mins without prior warning - management has gone a little quiet this morning.

TullettJ (MoneyAM) - 10 Aug 2004 10:45 - 214 of 616

brain2brain,

Portfolio uses delayed prices (15 mins) and stockwatch uses live prices (all live prices apart from the FTSE ticker at the top of the page, unless you are on a + level)

J.

torquay - 10 Aug 2004 11:00 - 215 of 616

What is the cheapest + level?

Douggie - 10 Aug 2004 11:01 - 216 of 616

Morning TullettJ I can't get streeming on charts, intraday not working in usual way is this part of curent problems? I am on 10 per month level D.

TullettJ (MoneyAM) - 10 Aug 2004 11:14 - 217 of 616

torquay,

premier +, 12.50 + VAT

Douggie,

I will be putting streaming charts back shortly.

J.

Ashley - 10 Aug 2004 11:14 - 218 of 616

Hello. This is to let you know that my Stockwatch ia working OK, but is no longer showing any indication of news items. Hope this will sort out soon.

teletigger - 10 Aug 2004 11:18 - 219 of 616

Good job I'm not paying for this "service" :-o
regards

Douggie - 10 Aug 2004 11:21 - 220 of 616

J. many thanks D.

TullettJ (MoneyAM) - 10 Aug 2004 11:24 - 221 of 616

Ashley,

the news flag issue will be resolved hopefully today.

J.

brain2brain - 10 Aug 2004 12:07 - 222 of 616

J

These problems are not just a result of delays. At present on stockwatch I am seeing DOM down 2.5p or 1.2%. In my portfolio it is showing the same price (205p) but indicates that this is down 4.5p or 2.1%.

The discrepancy with TPT is still there several hours after I first spotted it.

I don't remember this happening previously!

Cheers

B2B

Bullshare - 10 Aug 2004 12:49 - 223 of 616

brain2brain. Will check this out for you

TullettJ (MoneyAM) - 10 Aug 2004 14:09 - 224 of 616

Hello,

I am very behind in the support emails at the moment (Ian is away today), and for this I am very sorry. They will all get answered but it is likely to be tomorrow when Ian returns.

I would prefer to be fixing problems that people have found that spending all day replying to emails, so please excuse me while I do that...

J.
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