If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

kernow,

at the time you get the problem is access to all other websites ok?

J.

Yes - evertything fine with all other screens including the Moneyam ones. No problems using refresh this morning either.

There was an RNS statment at 7:00am this morning on DDD whcih has not appeared on MoneyAm. It is on ADVFN: -

RNS Number:5131Y
DDD Group PLC
11 May 2004

Haystack,

There are different levels of subscription to RNS that can be taken out so this may be why the story does not appear. I will however check it our with our supplier.

Regards

Ian

Thanks

IanT
Do you mean different levels for users or for MoneyAm et al.

For MoneyAM - not for different users.

Ian

OK

Haystack:Looks like it s was carried by the PR newswire service (PR announcement)of RNS which our provider did not carry.

Ok. Thanks. This news business is a strange beast.

Can't get streaming charts to stream (UKX)...

Kayak,

I will take a look.

Ian

Kayak,

I have just been able to open it no problem - what exactly is happening for you?

Ian

Kayak,

I can now see the problem with UKX it also seems to have stuck at the top of stockwatch.

I will investigate.

Ian

Kayak,

I have just spoken to our suppliers, and they are having problems with the server that relays the FTSE indices information - they are working on it at the moment and I will report back as soon as I have further information.

Ian

Thanks Ian.

Having trouble searching on both BB by EPIC

java.lang.NullPointerException
at com.deltastream.bboard.io.MySQLJDBCDataProvider.searchForThreadsWithEpic(MySQLJDBCDataProvider.java:2206)
at com.deltastream.bboard.service.SearchForumsCommandWithEpic.searchForThreadsWithEpic(SearchForumsCommandWithEpic.java:30)
at com.deltastream.bboard.servlet.SearchThreads.serviceCitiWatch(SearchThreads.java:135)
at com.deltastream.bboard.servlet.SearchThreads.service(SearchThreads.java:47)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)
at com.caucho.server.TcpConnection.run(TcpConnection.java:139)
at java.lang.Thread.run(Thread.java:534)


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Resin 2.1.11 (built Mon Sep 8 09:36:19 PDT 2003)

Fred,

we will take a look into this.

Ian

Fred1new,

fixed.

thanks for pointing that out.

J.

The Dow is flatlining again, from past 6pm. This new feed provider does seem to like horizontal lines.