Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

Look at yesterdays posts on Stockwatch & Quotes thread - might help.
R

Just noticed that in Stockwatch, the Buy Vol, Sell Vol and ? Vol totals don't add up to the Cum Vol in some cases. Perhaps it was always so or is this another bug in the new system?

Also just noticed that in the % col of Stockwatch some of the figures have the % sign after them and some don't. Just curious.

Ian

I seem to have a mismatch (several of them in fact) between what I see on stockwatch and what I see in my portfolio. I don't believe it is a time delay. For example TPT is showing a small loss in my portfolio but a small gain in stockwatch. This discrepancy has been there for some time.

Cheers

B2B

B2B

Is this discrepancy just a matter of a few pounds?

I have the same problem between my portfolio and stockwatch, my portfolio is showing some stock up (PET), which is actually down today and some down which have actually not moved (FBT)

Can we have an official expla nation please on why FTSE delayed 15 mins without prior warning - management has gone a little quiet this morning.

brain2brain,

Portfolio uses delayed prices (15 mins) and stockwatch uses live prices (all live prices apart from the FTSE ticker at the top of the page, unless you are on a + level)

J.

What is the cheapest + level?

Morning TullettJ I can't get streeming on charts, intraday not working in usual way is this part of curent problems? I am on 10 per month level D.

torquay,

premier +, 12.50 + VAT

Douggie,

I will be putting streaming charts back shortly.

J.

Hello. This is to let you know that my Stockwatch ia working OK, but is no longer showing any indication of news items. Hope this will sort out soon.

Good job I'm not paying for this "service" :-o
regards

J. many thanks D.

Ashley,

the news flag issue will be resolved hopefully today.

J.

J

These problems are not just a result of delays. At present on stockwatch I am seeing DOM down 2.5p or 1.2%. In my portfolio it is showing the same price (205p) but indicates that this is down 4.5p or 2.1%.

The discrepancy with TPT is still there several hours after I first spotted it.

I don't remember this happening previously!

Cheers

B2B

brain2brain. Will check this out for you

Hello,

I am very behind in the support emails at the moment (Ian is away today), and for this I am very sorry. They will all get answered but it is likely to be tomorrow when Ian returns.

I would prefer to be fixing problems that people have found that spending all day replying to emails, so please excuse me while I do that...

J.

Hi

Sorry to be a bother but my stockwatch has not worked all afternoon and has been very poor over the past 2 days. I've read as many emails on this subject as I can and have refreshed/logged in/out still to no avail has it worked this afternoon. In the meantime I'm having to use other systems which are up and running of which I don't pay for!

Regards

thehustler, Not sure what the problem is but the stockwatch has been fine. In your browser can you go to tools,internet options,delete files(temporary internet files) and then restart browser. If this does not work can we call you. Email spooky@moneyam.com

Has worked all afternoon.
Although present formats are debateable.