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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

Kayak - 01 Oct 2004 13:48 - 2174 of 11003

Anyone know of any good, free, fax software, just for occasional home usage? Preferably without the couple of annoying features endemic to the W2000 standard software, i.e. not being able to start reception of a fax "now", and not saving the 29 good pages of a fax that has ended in an error on the very last page :-(

GRAEME.ALEXANDER - 05 Oct 2004 02:33 - 2175 of 11003

Optpmist,
Just to update, managed to sort it out and reformat and installed XP pro,with the help of a freind (lucky he is German as the machine is a Medion and half the instructions werein German). Got all internet back via network, just cant quit manage to get the main machine to see or let the other two see it.But I am working on it and the two others see each other and will share / transfer files between them so I cant be that far away. Really glad I finally got around to having a go and thanks for you advice. Graeme.

Iain - 05 Oct 2004 07:21 - 2176 of 11003

Is there an adaptor I can Buy that lets you plug in a Adsl plug and a Modem plug at the same time.Im sick of unplugging one when I want to send a Fax

Spaceman - 05 Oct 2004 09:10 - 2177 of 11003

Iain, whats a fax ;-)

Do you mean the phone or the PC? if phone you should be able to do that with a splitter? I havnt tried it but it should be OK, only possible problem is that you could need a filter on the fax side as well.

If modem, what sort of connection do you have? if its firewire or USB you can add a hub, if its serial you would need a switch.

Seymour Clearly - 05 Oct 2004 10:47 - 2178 of 11003

Can anyone help?

Norton Internet security keeps popping up the message

"Program control
HIGH RISK
DVZMSGR.EXE is attempting to access the Internet.

What do you want to do?
Permit/Block/Manually configure internet access"

What is DVZMSGR.EXE It's in c:\Windows\Dvzcommon\dvzmsgr.exe

Thanks.

Optimist - 05 Oct 2004 11:09 - 2179 of 11003

SC

It looks as though if it is harmless though possibly not needed.

This link explains it http://hardware.mcse.ms/message80219.html and a Google search will show more info.

Kayak - 05 Oct 2004 11:13 - 2180 of 11003

Iain, if the ADSL and modem plugs are both standard BT plugs then as Spaceman says a standard splitter will do but you will need a filter on the fax side to strip out the ADSL signal.

SC, dvzmsgr.exe

kernow - 05 Oct 2004 11:49 - 2181 of 11003

My laptop is getting slow to boot/shut down. I know there are lots of things loading and a cull will improve things. I have used a free utility Currprocess which tells me what they are but I'm nervous about using the "kill process" option on some of them e.g. I have 4 svchost.exe which all seem identical and a hpgs2wnd.exe plus hpgswnf.exe which are both to do with my HP printer. Any suggestions appreciated.

Iain - 05 Oct 2004 12:55 - 2182 of 11003

Thanks Space/Kayak
They are standard BT Plugs.Not thought about needing another filter!Ill try My local shoppe
Cheers Iain

Seymour Clearly - 05 Oct 2004 13:12 - 2183 of 11003

Thanks Optimist, suspected it was harmless but I don't get many of these unless I've installed new software. It will be the dataviz software that links with my Palm PDA. Wood, trees, can't see the for the.... :-)

GRAEME.ALEXANDER - 06 Oct 2004 04:13 - 2184 of 11003

Any Ideas Chaps.......
I pushed my luck thinking I was on a role from the weekend and installed a new dvd writer.Seemed straight forward........pluged everything back in and as I hit the power swithch at the back of the pc the speakers started making a rapid clicking noise with bad interference. turned off the power . checked every thing cant see any problems . Pushed and pulled all the connections ect.
End result = power on at the back = internal fan starts but nothing happens when I switch on at the front. if I put the speakers in still get the same noise but no response from the deskyop unit except the fan still works.
Technical support made me do a static discharge after waiting 20 mins on premium rate number to basically then tell me they havent got a clue. " it might be the power unit or it could be the mother board" but if I send it back to them they will give me an estimate for a cost of 100. in advance.
unit is 16 months old but only had 12 month on site cover (Aldi but the last offer had 3 years) .
Any ideas or do I take it to PC world to look at to get some idea of cost. Or does anyone by chance now a good independant repaireer Middx / Watford area.
Graeme.

DocProc - 06 Oct 2004 08:19 - 2185 of 11003

I would recommend these guys to you, albeit they are up a M1 from you a tadge. Easy to find and worth the visit. What you spend in time and petrol, you'll get back in cash not spent on repairs. This is because they are inexpensive, whilst thorough, effective, efficient and trustworthy.

http://www.computerdoctors.uk.net/

Ask for 'John' and he'll suggest things to you on the phone even before you bring the machine in.

They might even do it while you wait if they can, in view of the distance and if you ask them nicely and set it up beforehand.

Spaceman - 06 Oct 2004 08:54 - 2186 of 11003

GRAEME.ALEXANDER,
OK the standard way of working this sort of thing out is to undo everything you have done and see if you still have the problem, however I would check the power connectors from the power supply to the motherboard and all the disk drives (floppy, CD/DVD and hard drive).

Then check that the sound card is seated properly, it might be worth taking it out and putting it back in. Check any other cards are seated in tehir slots properly as well.

Try that then post back here.

Good luck.

Optimist - 06 Oct 2004 09:27 - 2187 of 11003

Graeme.

Spaceman is spot on. If that does not work I would go further and remove the sound card if you have one and also unplug all drives etc. The computer will not boot if you do that but at least yo should get the initial start up screen which will prove it works.

There is normally a thin wire (3 core)that goes between the CD drive and the soundcard or MB. I don't know whether that has caused the problem but you can safely remove it.

Don't even think of taking it to PC World.

I knew of Computer Doctors some years ago. They may have matured since then but use caution.

Bones - 06 Oct 2004 11:26 - 2188 of 11003

I've just downloaded Norton Ghost 9.0 (upgrade from v2003). It arrived as an ISO file which I am instructed must be burned first to a CD-R before I can use Ghost 9.0. Presumably I have to buy a CD writer now! If so, it will be an external one using USB. Both USB ports are in use although there is a fatter port next to it (you can tell I'm a layman). Can someone kindly confirm I need to buy a CD-writer and any recommendations? TIA

Optimist - 06 Oct 2004 12:01 - 2189 of 11003

Bones

Yes you do need a CD writer, although there may be a way round it. If you buy a USB one then you need to buy a USB hub that will split a USB port into four. Connect your CD writer directly to the computer though.

Make sure that the software that comes with it is capable of burning ISO images a common one is Nero which is OK, I don't know about others. Don't use cheap disks for ISO images.

Why do you want a USB writer?

Do a Google search for "IsoBuster". I believe that this program can extract files from the ISO image file direct to your hard disk. IsoBuster is on free trial but there are some smaller free programs around.

Edit

If you end up buying a CD writer, why not go for a DVD writer instead?

Bones - 06 Oct 2004 13:26 - 2190 of 11003

Optimist - many thanks for taking the time to help. I'll buy a DVD writer. The Ghost Readme says Nero Burning Rom and Roxio Easy CD Creator will both burn the ISO image so I'll ensure it comes with one of those. No, I have no reason to specify a USB writer, I just assumed it would come with USB if it were external.

The Ghost requires a CD for a boot disk function if ever I needed to recover the program so I won't get ISOBuster.

Thanks again.

GRAEME.ALEXANDER - 06 Oct 2004 15:17 - 2191 of 11003

thanks guys (so far)

Have tried all the above except the sound card bit because it looks like that is fixed to the mother board. If I am looking in the right place, behind where the speakers (5.1) plug in then it is a silver cube type fixed to the mother board. There is no siginal getting through to the screen.
If I end up going to an independent what should I be looking for and asking to try to find a decent one and not a cowboy.
Your help / advice is really apreciated as this stuff tereifies me.
Doc Pro I havent ruled them out yet, its just the distance........Graeme.

Optimist - 06 Oct 2004 16:32 - 2192 of 11003

Graeme

You have a problem there.

I would suggest that you go to one of the rapidly disapearing privately owned computer shops, but beware there are cowboys around. Question them and if possible watch them while they look it over. Buy them a drink.

Your problem must be either something left off or in the wrong place, a faulty motherboard or less likely, the power supply.

All you need is someone who knows what they are doing, has a work bench and a few bits to swap over to identify the fault.

Even if you have damaged the MB that should cost less than 100 + time.

GRAEME.ALEXANDER - 06 Oct 2004 17:52 - 2193 of 11003

Taken the plunge, found small operation (Operates out of converted G/F Flat).
The man on the phone was polite, helpful and was willing to have a look after I gave him the history. Have just dropped it off and he will try to look at it tomorrow and then let me know the cost. I got a good first impression so I hope I am right, I will update you on the outcome........Any one fancy a Guess for a bit of a laugh.
I recon I have done something stupid and 99 (hopefully not more)
Thanks again for all the help, Graeme.
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