If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Ian - I have Norton but I am sure it used to work, what do you suggest to try

Thanks

Ken

BrianTrayda and others:

I understand how you feel -- and I don't envy Ian his job of having to field all of this, as he has no control over it.

FWIW, Once you've enjoyed the experience of working with the raw data feeds in the way that we have, you'd consider yourself let off lightly :) We do try to insulate you from some of the effects of changes -- at the same time, the upcoming switch to a new supplier will bring a number of benefits.

And to be fair to the feed suppliers, they are striving to improve, which inevitably involves change. The feed suppliers are, of course, at the mercy of the various exchanges and that is a whole other story.

Cheers

Derek (IST)

Switched to new feed already? The sector names are back to the short version again. :-)

Brian,

Nope, we haven't yet, our suppilers I know were looking at at this, so it may be that they could still change back to the longer format.

Ian

Ian

is it possible to update the PTG charts to show the data pre the name change from Wiggins.

many thanks in advance

On the Forward Diary, would it be possible to use the EPIC's as links to charts ? Or have a seperate button for the chart ?

michaelc,

The Epics currently link through to the relevant date for any event and therefore cannot also click through to a chart.

I will pass this onto our developers though to consider.

Ian

Ian, thanks. Maybe a button like the one used on Stockwatch ?

michaelc,

We will take a look into this for you, but we have several other projects on at the moment, so it may be a little while before we can actually take a look at it.

Thanks

Ian

Edit:
found out the problem.
TT

TT Anything I can help with?

Ian

Ian , don't know if this has been mentioned but when I log on from my home pc I log on from a link on another site. If I don't log off then when I try to access the site later I can get to the stockwatch page but can't access the bb's , I keep getting returned to the log in page whether I'm logged in or not.

Logging off and trying again has no effect.

Cheers

Dil,

I am not sure but it could be a session cookies problem - can you check to see if they are enabled?

Ian

If they weren't enabled wouldnt this stop me accessing it the first time ? It is only the subsequent attempts at logging in after turning pc off that cause a problem.

Following day the loop starts again.

Dil,

It is a little strange, I will pass this to Jonathan and get back to you.

Ian

Dil,
sounds like your cookies havent updated properly, if you delete all your MoneyAM cookies and then reboot the machine you should find it is ok.

J.

Jon, I've been getting a problem with login which I've been trying to nail but which I've just worked out is probably the same as Dil's. I think it's because in a corporate environment Dil's cookies are being wiped out overnight (they must use mandatory login profiles). I use one too for different reasons. There seems to be a difference between the BB pages and the other site pages.

If you have your cookies wiped out on Windows login and the first link you click on is a BB link, the AM login screen comes up but no cookie is created either when it comes up or when you then log in. You are logged in but no cookie. If you click on another BB link, same happens, you have to reenter username/password, and still no cookie. If now you click on a different link (I use terminal) then a cookie is created as the login screen is displayed. You log in and all is fine from then on since a cookie is now there.

Do the whole thing again but click on a non-BB link as the first link after Windows log in and everything is fine from the start since a cookie is created on the first log in screen. As I say there seems to be a difference between the BB login and that for other pages.

Dil, I think the short-term answer to your problem is to click on a non-BB link as the first link after you log in to Windows.

Kayak , I will try it but I don't think it will work. I can log into stockwatch at anytime but after the first log in cannot access the bb on subsequent logins.

This only occurs at home , its ok at work.

Will try deleting cookies.

Ok Dil misread your post in my hurry, it might not be the same problem. The problem I have is as described, Jon, it is the same problem I was getting the first evening you put the login changes in except I hadn't realised the reason it was sometimes working and sometimes not was dependent on which link I was clicking on first.

Ian

Can i re-ask post 2179 - can u please update the PTG chart for the prename change from Wiggins

thanks