If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Kayak , I will try it but I don't think it will work. I can log into stockwatch at anytime but after the first log in cannot access the bb on subsequent logins.

This only occurs at home , its ok at work.

Will try deleting cookies.

Ok Dil misread your post in my hurry, it might not be the same problem. The problem I have is as described, Jon, it is the same problem I was getting the first evening you put the login changes in except I hadn't realised the reason it was sometimes working and sometimes not was dependent on which link I was clicking on first.

Ian

Can i re-ask post 2179 - can u please update the PTG chart for the prename change from Wiggins

thanks

Kayak,

The login page is aways the same page, it is always:
https://www.moneyam.com/action/user/login

As such, it doesnt matter where you clicked. A quick check of your test would be to log out and then go to:
http://www.moneyam.com/research/stockscreener.php

As this is similar to the BB in setup (away from the main webapp)

You can not be logged in if there is no cookie, as the login page then redirects you back to the page you requested which checks for the cookie.

Can you try the link above and let me know what happens?

"You can not be logged in if there is no cookie", yes I can, by experiment :-)

OK, deleted cookie (other MoneyAM windows still open), used your link (in a new browser, not clicking on it). Cookie created, login screen says not logged in, entered username/password, logged in fine. Closed window.

Deleted cookie again (other MoneyAM windows still open), used saved BB link (in a new browser). Cookie NOT created, login screen says not logged in, entered username/password, logged in fine but still no cookie. Waited for a while and cookie eventually created, upon further investigation that was when one of the terminal windows refreshed.

There is definitely something different about the BBs.

Based on a cursory reading of the IE help file I would guess that the problem is that under certain circumstances the BB creates a temporary cookie rather than a persistent one, and this cookie being in memory is not available to other browser incarnations. This different behaviour appears when a BB page finds there is no cookie. It redirects to the login page but creates a temporary cookie before doing so, whereas under the same circumstances a non-BB page creates a persistent cookie and goes to the login page.

Off to the cookie cupboard, I'm hungry.

I can't try anything til I get home and if it doesn't work I 'll tell you tomorrow when I can log in again.

Cheers Jon.

Kayak,

The bb doesnt create any cookies at all.

From your post 2196 above:
with other moneyAM windows open, having deleted the cookie, refresh one of those pages and please let me know what happens...

J.

refreshed each page in turn (2x BB, 2x terminal) and all refreshed fine although no cookie created. Then opened a new window by clicking on a terminal link. A cookie was created, got the log in screen, logged in OK, closed window, deleted cookie again, refreshed one of the BBs, still logged in, still no cookie...

Kayak,

The cookie will only be written to disk upon a 'Set-Cookie' being sent. It will then attempt to be read from disk if nothing is known about it in memory, or if the browser still remembers it, itll use that.

how are you deleting the cookie? using the file? or the 'delete cookies' command?

If I have a table in Excel that I want to post on a thread is there a way I can do so ?

Ps Anychance of getting the PTG chart updated as previously requested

Fundamentalist,

I will have to take a look at the chart next week. Feel free to remind me on Monday and ill look into it.

J.

Jon, I was just deleting it in Explorer.

I'll play about some more with it over the weekend but don't waste too much time on it yourself since it's not really a problem for me.

Fundamentalist
Try this
In excel go to File/Web page preview.
This should open it in IE.
The go to View/Source.
This should open a notepad window showing the HTML code.
Then go to edit/ select all in notepad.
The go to Edit copy in notepad.
The go to the thread you want to paste it into and right click in the post article box and hit paste and see what happens.
M

Kayak,

just deleting it in explorer wont flush the cookie from the browser memory while 'delete cookies' does.

J.

Jon , it works ok if I log into stockwatch first before the bb.

Cheers

Am still having problems within streaming data, Terminal or Stcokwatch.

It'll only work when I disable Norton Internet Security. I guess I need to generate 'rules' to allow the stream - but it asks for programs. Any ideas chaps.

Cheers.

hkfooey,

Set it to allow all java applets work. If you need IP addresses please ask and I shall provide.

J.

Martini

thanks but within file i do not have web page preview. Is my version of excel too old? any other thoguhts?

J

PTG chart reminder as requested

In case you didn't see it Jon: http://www.moneyam.com/InvestorsRoom/ShowPostList?fID=1&tID=3295