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Streaming Services     

IanT(MoneyAM) - 26 Apr 2005 07:36

All,

Our suppliers are having a problem with the streaming services this morning which is affecting our level 1 and level 2 - I will notify you as soon as this has been resolved,

Regards

Ian

IanT(MoneyAM) - 26 Apr 2005 09:17 - 22 of 32

jailbird,

I understand what you are saying - this problem shoudl mainly be affecting the smaller caps,and the Sets should on the whole be fine, but if I do make any headway, I will let you know.

Ian

junnnn - 28 Apr 2005 09:53 - 23 of 32

Service is excellent, but outages are unacceptable especially in this business.

IanT(MoneyAM) - 28 Apr 2005 09:56 - 24 of 32

junnnn,

Thank you for your feedback - we did suffer an outage with our streaming services on Tuesday of this week which was out of hands, and resolved as soon as possible.

We try to maintain the best service we can and are proud of our record when it comes to site 'up time'. However, there is no internet site in the world that could guarentee 100% up time, and it is our job to limit any problems, which we have and will continue to be very successful in doing.

Regards

Ian

IanT(MoneyAM) - 09 May 2005 07:44 - 25 of 32

We are experiencing some problems with our streaming services on Level 1 and Level 2 this morning - we are working to resolve these and I will update you as soon as possible,

Regards

Ian

IanT(MoneyAM) - 09 May 2005 08:02 - 26 of 32

Both Level 1 and Level 2 services should now be fully operational - if you do see any residual problems, please let me know,

Regards

Ian

ptholden - 09 May 2005 08:17 - 27 of 32

Ian

Appears that historical data from Friday has not cleared CPR, CFP to name but two.

PTH

IanT(MoneyAM) - 09 May 2005 08:18 - 28 of 32

PTH,

I will get the guys to take a look,

Ian

ptholden - 09 May 2005 08:21 - 29 of 32

Ian

Actually, there are loads of stocks that are still out of date, to many to list I'm afraid.

PTH

IanT(MoneyAM) - 09 May 2005 08:24 - 30 of 32

PTH,

This may be happening on some of the thinner traded stocks - I have spoken to JT and will let you know,

Ian

bhunt1910 - 09 May 2005 08:33 - 31 of 32

Ian - some of the data has changed - eg SEO - ealier all of the deals were showing as buys - now the same deals are showing as sells ??

Baza

IanT(MoneyAM) - 09 May 2005 08:35 - 32 of 32

Baza,

I will just take a look.

Ian
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