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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Fundamentalist - 22 Jun 2004 10:52 - 2238 of 7315

Still waiting on the PTG chart - any chance?

Felix(MoneyAM) - 22 Jun 2004 11:01 - 2239 of 7315

Fundamentalist,
I reloaded the data for this yesterday - you should be able to see data
going back to '94 now.
F

Fundamentalist - 22 Jun 2004 15:45 - 2240 of 7315

Felix

many thanks

STORMCALLER - 25 Jun 2004 09:27 - 2241 of 7315

I know questions have been raised before about stockwatch trades reports.
My concern relates to the CUM VOL report. Currently, for example, CUM is substantially less than SELL + BUY for BT.A and FTO, why is this. I have seen the reasoning behind the CUM figure being greater than the sum of these two, so called "unknowns" but I cannot see why it would report a lower figure?
Regards
SC

IanT(MoneyAM) - 25 Jun 2004 09:31 - 2242 of 7315

SC,

I will take a look into this.

Ian

STORMCALLER - 25 Jun 2004 09:34 - 2243 of 7315

Ta!

dell314 - 25 Jun 2004 16:14 - 2244 of 7315

Ian,
Whilst a lively coloured "news" icon on the stockwatch screen could be considered a bonus(as previously discussed), having all the "T" and "2" buttons on a bold background merely distracts from where the action is.

rgds
dell

P.S. i am still waiting for a possible solution to my L2 display problem.

IanT(MoneyAM) - 25 Jun 2004 16:16 - 2245 of 7315

Dell,

Your thoughts are duly noted - I will get back to you on the L2 display thing - I am not sure what to make of it from your screen shot, but I will speak to JT about this when he is back in the office on Tuesday.

Thanks

Ian

STORMCALLER - 26 Jun 2004 12:30 - 2246 of 7315

In suggestion mode again, would it be possible to put a marker of some kind in stockwatch against the epic and name of shares which get suspended? With my legendary stock-picking, I do end up with suspensions and it would be handy.
It needs to be against both of course because the optional column layout means you will probably only have one or the other on view.
Thanks
SC

IanT(MoneyAM) - 28 Jun 2004 07:38 - 2247 of 7315

SC,

Tnanks for the suggestion.

This would be pretty tricky at the moment, simply because of the way we find out whether certain stocks have been suspended. I will however pass this onto our tech guys for consideration.

Thanks

Ian

BrianTrayda - 06 Jul 2004 15:40 - 2248 of 7315

Getting "java.lang.OutOfMemoryError" and forced log on ...

IanT(MoneyAM) - 06 Jul 2004 15:44 - 2249 of 7315

where is this happening Brian? Which page are you trying to access?

Ian

IanT(MoneyAM) - 06 Jul 2004 15:45 - 2250 of 7315

Brian,

Can you refresh the page and let me know if this makes any difference?

Ian

BrianTrayda - 06 Jul 2004 15:49 - 2251 of 7315

Terminal and in multiple panes - did a close/open window, logged on and now working ok. Don't understand logon as I was still logged on in other AM windows.Can't give you much more info except that network connection was really busy with lots of open stuff. Could it be a network connection timeout/rety problem (ie: memory not being free'd)?

BrianTrayda - 06 Jul 2004 15:52 - 2252 of 7315

Is the OutOfMemory error coming from client or server? (wanna check if it's me or not)

IanT(MoneyAM) - 06 Jul 2004 16:00 - 2253 of 7315

Brian,

It would have been from our server - Felix has confirmed that when a server gets to a lot of activity it will restart this is what you would have seen.

Let me know if it happens again,

Regards

Ian

BrianTrayda - 06 Jul 2004 16:03 - 2254 of 7315

Ta Ian - tell Bully to buy a Cray..

STORMCALLER - 09 Jul 2004 09:36 - 2255 of 7315

Ian T,
Ref post 2240 , any thoughts yet? Still seeing problem on stockwatch, OOM cum currently under-reporting 6 million trades for example

IanT(MoneyAM) - 09 Jul 2004 09:37 - 2256 of 7315

SC,

I will take a look at this.

Ian

IanT(MoneyAM) - 09 Jul 2004 09:40 - 2257 of 7315

SC,

I have crossed checked this on OOM and the cumulative vol appears to be correct where are you seeing the difference from?

Ian
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