This is the managed bugs and enhancements thread.

If you have any enhancements you would like to see on the site, or you have spotted a bug somewhere, please feel free to post here and we will investigate as necessary.

The postings to this thread will be cleared down on a regular basis. This will enable us and you to keep track of what is going on more easily.

Although this thread is monitored, should you have an issue that requires immediate attention, please e mail support@moneyam.com

Separate threads. But you could start up a general thread

Yes

https://www.sharesmagazine.co.uk/forum/categories/general

Looks like I'll have to wait until tomorrow before the site updates itself (bit like MAM :-) ) and have the premium subscription activated.

The e-mail from MoneyAm said this for what you receive for the £9 trial .

Weekly digital magazine
Live share prices
Customisable live watchlist
Unlimited access to archive content
Investor toolkit
Unlimited access to online content
Latest broker forecasts and director deals

Note the live share price. I took this to be a running live price, not a refreshing price.

I rushed into this deal (not like me to do so).

Won't be taking the deal up fully, as I can get live share price free by re-freshing, which is what I will have to do on the new share site.

I need live, streaming prices and Level-2. The shares website does not offer this so what's the point? I'll be forced to go to ADVFN, LSE or Sharescope though that is way too expensive at £115/pcm...

any ideas out there?

Hold on all I hoping that someone with the required expertise on here reading this has the technical know how to set and run just a shares bulletin board website.

Anyone willing and able out there?

Hi all - Thanks for your messages.

I understand that to many of you our recent news about MoneyAM will come as a disappointment and to those who have been with us for many years we can only express our gratitude for your loyal custom. This decision wasn't one which we took lightly, however as technology is ever evolving and improving we decided that the website in its present form has run its course.

We have tried very hard to integrate the tools and services, which were popular with most of our MoneyAM users, onto Shares. Unfortunately, this no longer includes the Level 2 service. I understand your frustration if the sole purpose you have a MoneyAM subscription is to use Level 2 and I can only apologise that we are no longer offering this service. I am aware that many other platforms do offer Level 2 if it is what you desire. Otherwise, I would encourage you to try Shares and see how you feel after getting used to the website and reading the helpful weekly magazine.

I know many of you have questioned the stockwatch service on Shares. To clarify, all share prices are live for Premium customers on Shares. At the moment Shares runs a screenshot version of the live prices however this will be changed to a live stream service next month, which is the same as an Active or Level 2 subscription on MoneyAM. Those people who hold a Free account on Shares will receive a 15 minute delay, which is the same as a Free account on MoneyAM. The Shares site will constantly be being improved over the next few months. Any helpful recommendations from our users will be taken into consideration.

To clarify, www.moneyam.com will not be live from 21st February 2019, you will not be able to access this website. After this date, all of your information which was stored on the site, including card information will be wiped. To comply with the GDPR law, none of your personal data will be moved to Shares. If you have already registered with Shares the contact details you provided then will be how we contact you.

I do hope this has clarified a few points for you but as ever, if you have any questions do ask.

Best wishes,

Dee

Hi Dee,

Just seen your e-mail reply to myself, stating that for premium customers, share prices are live.

Does my 3 month trial start from when it becomes live, otherwise it would have been best to take up the offer nearer the live date.

Also will my stockwatch/portfolio be carried over automatically, or will I have to set up both again.

Greek.

Alas i wont be transferring over to the new Shares website,good luck and especially a big thanks to Mike !!

Hi Greekman - Prices are live for Premier customers at the minute however, they are in a screenshot format. Next month the Shares stockwatch will look very similar (apart from the aesthetic design/branding layout) as the MoneyAM one does now.

As MoneyAM and Shares are built differently, the former being built on very dated software, I’m afraid we are unable to move user’s personal portfolios. I’m sure you can understand the difficulty of trying to merge old software with new technology (especially if you are an iPhone user). If you do have any questions on how to use the Portfolio tool on Shares please don’t hesitate to ask.

Thanks, Dee

Thanks Dee

The critical issue for subscribers is streaming prices. Pointless without those as the poster above points out.

What about charts, risers and fallers? I presume the BB will be all lost.

I do understand the site is very old now and hard to maintain.

Why do this change in the middle of the month? Why not 1 March perhaps? with even more notice would have been fairer.

This out of the blue email is very poor customer service to be honest. Many thought it was a scam. I certainly did. You have not put a notice on the site even.

I think you will lose a lot of the excellent goodwill Moneyam has built up over the years and I wonder if Shares will even be here in a year.

It all seems a bit cheap and nasty....I was quite happy paying more for the current service.

Shame but there you go.

Thanks Dee. Couple of things on the new set up on a premium account.
1. Will there be a section for notes?
2. Will there be easy access (as present) to charts, trade data?
3. Is it definitley going to move to streaming as opposed to snapshot?

So ... no live prices (over at "shares"), which many rely on.

Does anyone know of another comparable service????
I need a "live" stockwatch

Hargreaves Lansdown offer a watchlist if you have an account with them.
Has anybody used them or can offer feedback ??

hose people who hold a Free account on Shares will receive a 15 minute delay, which is the same as a Free account on MoneyAM. The Shares site will constantly be being improved ove

................

Nope, wrong MAM free Stockwatch is live, ["All share prices are live. UK Indices are 15 minutes delayed] only the indices are delayed and when time is up a refresh brings the live share price back - will the new site reflect this ` freebie"?

The BB/Forum has been removed or in the process of an update from Shares:

https://www.sharesmagazine.co.uk/forum/categories/stocks

https://www.sharesmagazine.co.uk/forum/categories/general

Could you make this thread accessible on the Investor's room.

Do you mean the not found bit?

yes and also 'Forum' is missing from the list on RHS

Just realised when I joined Shares last night you weren't asked to choose a username so there most be further work regarding the share BB/Forum on Share!

Why has the forthcoming end of level 2 service etc been so poorly communicated to customers and with such short notice? This is disgraceful!

I initially thought the Shares offer was for the same service I am currently getting and almost signed up before I realised that it was a much reduced service.