If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Cheers Ian , sorry about the tone but it does seem to have been ignored.

Thanks again.

Streaming Chart in Terminal Pane - just loading it and was an empty S500.
java.lang.ArrayIndexOutOfBoundsException: -1

at java.text.DigitList.fitsIntoLong(Unknown Source)

at java.text.DecimalFormat.parse(Unknown Source)

at java.text.SimpleDateFormat.subParse(Unknown Source)

at java.text.SimpleDateFormat.parse(Unknown Source)

at java.text.DateFormat.parse(Unknown Source)

at com.deltastream.applet.chart.UtilityPS.parseMySQLDate(UtilityPS.java:46)

at com.deltastream.applet.chart.ChartPanel.(ChartPanel.java:52)

at com.deltastream.applet.chart.ChartMonitorScreen.(ChartMonitorScreen.java:29)

at com.deltastream.applet.common.Shares.initChartMode(Shares.java:404)

at com.deltastream.applet.common.Shares.startChartApplet(Shares.java:388)

at com.deltastream.applet.chart.ChartApplet.start(ChartApplet.java:68)

at sun.applet.AppletPanel.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Brian,

I will get the guys to look into this

Ian

Brian,

Can you shut down terminal and try again please?

Ian

Refresh/reload cleared it.

BrianTrayda,
Very odd. Looking at the code, I believe this may actually be a bug
in the Java plug-in. Can you let me know which one you are using?
Also, is this problem reproducible for you? I can't reproduce it here,
Felix

Again - similar scenario when first loading Terminal page. View 1802 - always streaming chart of closed US indices. Not evey time, in fact infrequent.
Java is latest Sun 1.4.2_04-b05

ava.lang.NumberFormatException: multiple points

at java.lang.FloatingDecimal.readJavaFormatString(Unknown Source)

at java.lang.Double.parseDouble(Unknown Source)

at java.text.DigitList.getDouble(Unknown Source)

at java.text.DecimalFormat.parse(Unknown Source)

at java.text.SimpleDateFormat.subParse(Unknown Source)

at java.text.SimpleDateFormat.parse(Unknown Source)

at java.text.DateFormat.parse(Unknown Source)

at com.deltastream.applet.chart.UtilityPS.parseMySQLDate(UtilityPS.java:46)

at com.deltastream.applet.chart.ChartPanel.(ChartPanel.java:52)

at com.deltastream.applet.chart.ChartMonitorScreen.(ChartMonitorScreen.java:29)

at com.deltastream.applet.common.Shares.initChartMode(Shares.java:404)

at com.deltastream.applet.common.Shares.startChartApplet(Shares.java:388)

at com.deltastream.applet.chart.ChartApplet.start(ChartApplet.java:68)

at sun.applet.AppletPanel.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

oh - just looked back and it was streaming FTSE as well.

Another mystifying error. Again, the VM is crashing inside a library
routine that should be bulletproof.
Is there anything at all odd about your machine or setup that could affect
this, e.g. is the VM likely to be low on memory? are you running a lot of
apps at once? can you reproduce the problem after reboot?
Reinstalling the plug-in also worth a shot in case it has somehow become corrupted.
Has anyone else seen this problem?
F

Felix you have my sympathy :)
Been there with this type of problem. :)
The only thing I noticed on this PC is that it's so damn fast that I've seen floating point errors in other apps (older) that try to muck around with the floating point registers. They seem to do it based on timing loops that are now too short in duration. It's a P4 3.2 with Hyper Threading (Win2003 Server [used as workstation]) and it's incredibly fast at the processor/memory level.

If the error is coming out of the Sun Java libraries then I'll just keep an eye out for the next java release. Nowt you can do is there.

Thanks BT.
As an aside, I actually doubt that the problem you describe is the case with
the Java plugin, although I can believe it happening with other older software.
Sun test the VMs pretty exhaustively, and they care a lot about things like
forward/backward compatibility and their flagship software being seen as
reliable. They also work with people designing new CPUs, so are unlikely to
be caught napping by this kind of thing.
Would be interested anyway if you have links to information about timing-
related issues with hyperthreaded CPUs,
F

Streaming charts seem OK - except for VMOB

Doc,

I will take a look.

Ian

Doc,

Apologies for this - you should now be getting data.

Ian

Thank you Ian. The inclusion of a new stock's data to Charts isn't automatic then? I am suprised you have to do it manually.

Doc,

To tell the truth I don't know what magic the tech guys use to do this, but apologies for the inconvenience.

Ian

"Reuters reported overnight that Virgin Mobile VMOB_w.L , Britain's fifth-largest mobile phone company, had set a price at the bottom of its 200-220 pence range to try and ensure good performance by the stock after it starts trade at 8 a.m."

I read the piece above on reuter's site. However, I note how you don't have any data for VMOB on Charts until just a little after 9am and the first Trade seems to be at 08:52am, sorry 08:53am, sorry 08:54 am (it keeps altering!!!!)when the volume is already 3,505,300

Have you had a problem with this new issue?

Hope it doesn't happen every time there's a new issue. I'm sure it won't. Perhaps your data provider isn't keeping his customers upto date, eh? :-)

Doc,

There was a problem with us displaying this which you kindly alerted us to at around 8.40 hence the information then coming through at the time you have pointed out.

Ian

Sorry. just realised live streaming only has ONE page. To look at the early trades one has to use "Time" not "Streaming". Hence the impression of the earliest Trade time changing on "Streaming".

However, there wasn't any Streaming Charts data before "9am-ish" so am i correct with my assumptions?

Doc,

As I said the we had a problem which you alerted us to which I thank you for which wee then resolved which is why the information was not showing on the charts until just after you informed us.

Hope this helps,

Ian