Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

I couldn`t agree more. Just logged in after a hour on the beach and thought I had scooped. Please go back to old system. If it aint broke etc etc.
Probably be a good idea to please your audience while ADVFN is in trouble.

Re : my previous post. My ETQ stock finished with a 2% gain but with this new system the stockwatch is showing unchange and therefore the chart line is flat for the day and is not showing the tick up. No candlestick for today in the charts as well.

Suehelen/Oakapples: I see what you mean; We will take a look.

Again today after 4.30pm everything totally inaccurate in stockwatch and portfolio. No news buttons again and system so slow it is difficult to move around the site!

Thankyou Bullshare. We don't want it to stay like ample's after market closes.

Its thanks from me too Bullshare - hope it dosn`t spoil your evening - mind you mine hasn`t started to well and now I am trying to get the cork back into the Champagne bottle.

Which stock were you celebrating on Oakapples from your initial reaction, I think one of mine (QTR) is showing the highest gains, it really finished unchange but it is now showing 53.85% up for the day because the last market maker signed off with 3.50 pence on the offer. They all prices on market makers books.

Bullshare - thanks - understand the emotions you must have been through over the last few days.

Had similiar experience of rolling out real-time systems in the Water Industry. Despite extensive offline testing you can guarantee it's the user, on the 'live' system, who will find the problems, in particular the effects of large numbers of users 'loading' the system.

Agree with SueHelen and Oakapples that we need to have reliable close of market information on the stockwatch.

Bullshare,
Re SueHelen's post, I guess it may be related, change on day (price & %) differs between stockwatch and portfolio, despite quoting the same closing price. Could you possibly fit that into your "look" as well please.

SC

Can anyone recommend an alternative service for quotes?
Thanks

cgroves,

I think you should give us another chance while we iron out the remaining bugs. If you care to email me: spooky@moneyam.com I can discuss this with you?

J.

cgroves, I think one thing you'll notice here is that if there is a problem the guys, espec TulletJ, are onto it quick and are very responsive to problems. Over time this site continues to improve and innovate so give them a chance :-)

Seymour Clearly,
I would like to endorse the sentiment, I haven't posted through this most recent affair, just followed the instructions supplied to others. I have observed closely as it unfolded and the team have worked very hard. I can speak from experience of a recent problem I had, attention was very prompt and a solution quickly supplied.
I would certainly like to register my thanks for their efforts on both counts.
DOM

I would like to echo the sentiments of the last 2 BB'ers, but would also like an answer to cgroves' question.
regards

just to let you know portofolio is still showing wrong prices

Tokyo,

That should be fixed along with another issue today. It is to do with the close prices...

J.

thanks J

good luck with everything today

tokyo

The stockwatch page seems to carry over trades from a previous occssion.

Case in point is HNR.

Looking at the trades live stream it shows all buys, the stockwatch shows 3 million, (or was it 2 million), sold.

The sells do not appear to have happened. Confusing to any holder who may panic sell as a result.

Everything else is just peachy!

WAP prices
when you select stocks and stream the prices, they now show the last trade rather than the mid price
this is a nightmare as you can rarely tell exactly what the stock price is!
many small stocks move significantly before large trades are reported and thus there is a double distorting effect
please return this to mid prices
thank you

On Stockwatch the cumulative volume trades column is being updated but not the Buy or Sell columns.
Is this a bug currently being sorted?
R