If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Streaming charts seem OK - except for VMOB

Doc,

I will take a look.

Ian

Doc,

Apologies for this - you should now be getting data.

Ian

Thank you Ian. The inclusion of a new stock's data to Charts isn't automatic then? I am suprised you have to do it manually.

Doc,

To tell the truth I don't know what magic the tech guys use to do this, but apologies for the inconvenience.

Ian

"Reuters reported overnight that Virgin Mobile VMOB_w.L , Britain's fifth-largest mobile phone company, had set a price at the bottom of its 200-220 pence range to try and ensure good performance by the stock after it starts trade at 8 a.m."

I read the piece above on reuter's site. However, I note how you don't have any data for VMOB on Charts until just a little after 9am and the first Trade seems to be at 08:52am, sorry 08:53am, sorry 08:54 am (it keeps altering!!!!)when the volume is already 3,505,300

Have you had a problem with this new issue?

Hope it doesn't happen every time there's a new issue. I'm sure it won't. Perhaps your data provider isn't keeping his customers upto date, eh? :-)

Doc,

There was a problem with us displaying this which you kindly alerted us to at around 8.40 hence the information then coming through at the time you have pointed out.

Ian

Sorry. just realised live streaming only has ONE page. To look at the early trades one has to use "Time" not "Streaming". Hence the impression of the earliest Trade time changing on "Streaming".

However, there wasn't any Streaming Charts data before "9am-ish" so am i correct with my assumptions?

Doc,

As I said the we had a problem which you alerted us to which I thank you for which wee then resolved which is why the information was not showing on the charts until just after you informed us.

Hope this helps,

Ian

No streaming just grey screen and showing as 1 item waiting to load

I can use ADVFNs ok.Not that i really want to:)

Iain, is this a level2 problem? Please give details if you're
still experiencing it,
F

Anyone fixed the search facility yet ???

Thought not , night Kayak :-)

Re Charts -

When calling up 5, 4, 3 and 2 day charts, the current intraday chart is appearing instead of the requested chart.

covenant,

The intraday table was removed this morning with a fresh load of data starting now, so the 1-5 day intraday wont be available for a while.

J.

Thanks J.

One further point - I can't see the streaming intraday chart. I get the company name and share denomination above a blue frame, but the frame is blank.

Edit: Does your previous reply apply here?

convenant,

that is another issue that I am also working on at the moment.

I will get round to everyone, but my list is rather large at the moment, and I am only one man :(

J.

A comment/mild gripe about the MAM home page, which perhaps someone could consider once your current data-feed/migration troubles are over.

Just to say that I can't see the point in having the price ticker running on the home page. I usually log-in via the hp on the way to the BB just to see if there's anything of interest in the news/commentary headings, but the last thing I want to see there is a price ticker - something I usually associate (on home pages) with rather amateurish home-produced sites that stick a ticker on to try to spice things up. My view of MAM is that you're a professional outfit doing a great job with few resources - you don't need to spice things up with a ticker - visual candyfloss - that no one's likely to use. For those of us on dial-up the hp has been 'busy' enough recently anyway with all the flash-ads whirring away. Any chance that the ticker could be dispensed with, to calm things down a little? :D)

StonyB. We put it up on request from a largish number of users!

Bullshare - Users?!!!! - can't imagine who could possibly want to wait for a slow scrolling ticker when there are far easier/quicker sources for the info. It's not as though it's like Bloomberg or CNBC where you might casually check a price while watching something else. Do you really have users glued to the home page??? Must be some strange people out there. (Apart from those in the Traders' Room, that is.)

Seriously, thanks for replying. (Still trying to get my head around why anyone would have requested it...)